Extra Space Storage

4.9
1145 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 487 Hackensack Ave in River Edge, NJ today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, kiosk, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
487 Hackensack Ave, River Edge, NJ
07661, United States

Hours

Reviews

4.9
1,145 reviews
5 stars
1,092
4 stars
33
3 stars
5
2 stars
5
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Jennifer and Kevin received high praise for their exceptional customer service, being described as friendly, knowledgeable, and accommodating.

Cleanliness

The facility is consistently noted as clean, well-maintained, and secure, contributing to a positive customer experience.

Rental Process

Customers found the rental process to be smooth, straightforward, and efficient, with staff providing clear explanations and assistance.

Mixed Feedback

While most reviews are positive, there is a notable negative review regarding pricing practices and management responsiveness, indicating some concerns among customers.
  • FA
    Fathey M. Abdullah
    Dec 29, 2025
    5.0
    I came here to help my niece move her stuff into a unit she just booked. After we were done, I went to use that bathroom. When I came out, my niece was conversing with the Store Manager, Jennifer Rodriguez, who provided her with detailed information and assisted my niece with setting up her future payments for the unit. Although, I’d been a loyal UHaul Storage customer for over a decade, I felt compelled to ask Jennifer what options are available for me and the kind of unit that I had with UHaul. She explained in detail what Extra Space can provide based on my needs and it was better all around. Hence, I am now no longer with UHaul anymore and now with Extra Space. This all thanks to the service of the Store Manager, Jennifer Rodriguez 🙏🏽
  • TS
    The Chandy Shop
    Dec 27, 2025
    5.0
    The store manager was absolutely amazing! She was friendly, professional, and made the entire rental process smooth and stress-free. You can tell she truly cares about her customers. This location is lucky to have her!
  • CG
    Cynthia Galinac
    Dec 27, 2025
    5.0
    I've rented units in a few different Extra Space storage locations over the years but I have to say the service I received here in River Edge is unmatched. Jennifer, the store manager, is so knowledgeable, courteous and helpful, she really made this experience unparalleled to the rest! I would absolutely recommend this location for any storage needs.
  • TL
    Tasha Love
    Nov 9, 2025
    5.0
    Jennifer was very accommodating and inviting. She explained everything with confidence and wasn’t pushy. Her interpersonal skills were excellent.
  • JJ
    Jasmine
    Nov 8, 2025
    5.0
    Jennifer was great! She took her time with us, showed us the unit we were interested in and also gave us better options. She did not try to oversell us on a unit we needed. She literally answered all our questions, went over the policies and most importantly made me feel safe. Everything was CLEAN! I was thrilled lol prior experiences made me nervous but nope. This is the best you need to go! Ask for Jennifer! The sweetest!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.