Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 487 Hackensack Ave in River Edge, NJ today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, kiosk, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,146 reviews
5 stars
1,093
4 stars
33
3 stars5
2 stars5
1 star10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Jennifer and Kevin, for their helpfulness, friendliness, and professionalism.
Facility Cleanliness
The storage facility received high marks for being clean, well-maintained, and secure, contributing to a positive customer experience.
Rental Process
Many reviews highlighted the smooth and straightforward rental process, with clear explanations of pricing and unit options.
Staff Knowledge
Customers appreciated the staff's knowledge and ability to provide tailored solutions for their storage needs.
Mixed Feedback
While most reviews were positive, there was one negative review regarding pricing practices and management concerns.
- TLTasha LoveNov 9, 20255.0Jennifer was very accommodating and inviting. She explained everything with confidence and wasn’t pushy. Her interpersonal skills were excellent.
- JJJasmineNov 8, 20255.0Jennifer was great! She took her time with us, showed us the unit we were interested in and also gave us better options. She did not try to oversell us on a unit we needed. She literally answered all our questions, went over the policies and most importantly made me feel safe. Everything was CLEAN! I was thrilled lol prior experiences made me nervous but nope. This is the best you need to go! Ask for Jennifer! The sweetest!!
- LGLuis GutierrezNov 6, 20255.0Excellent service from Jennifer! She was very kind, patient, and professional throughout the entire process and helped me rent a few self-storage units with no issues. Highly recommend her for her great attitude and willingness to help.
- YLYas LindaOct 29, 20255.0Jennifer was very helpful finding me the perfect storage at the perfect price !!! Thanks so much. Def will recommend this location! 10/10
- CHC. HensonOct 20, 20255.0I had a fantastic experience with Extra Space Storage! Kevin helped us out today. From the moment I walked in, the staff was friendly, professional, and incredibly helpful. The facility is clean, well-lit, and feels very secure, which gave me peace of mind while storing my belongings. The rental process was smooth and straightforward, and I really appreciated the flexibility with access hours. Pricing was fair —everything was clearly explained upfront.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves River Edge, Maywood, and Bergenfield.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Fairleigh Dickinson University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the operating hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including Sundays and holidays except for Thanksgiving, Christmas, New Year's Day, and Independence Day when it is closed.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units including climate-controlled options, vehicle storage, and units with elevator access to meet various storage needs.
Is there an on-site manager available at the facility?
Yes, Extra Space Storage has an on-site resident manager to assist customers with their storage needs.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at the local facility.
What payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa as payment options.
Is Extra Space Storage accessible for people with disabilities?
Yes, the facility is ADA compliant, ensuring accessibility for people with disabilities.
Which nearby transit or landmark can help locate Extra Space Storage?
Extra Space Storage is near New Bridge Landing, a train station and historical landmark, which can help customers find the facility easily.
Are there any nearby dining options to visit before or after your storage visit?
Yes, customers can enjoy meals at nearby restaurants such as McDonald's, Green Papaya Thai Restaurant, and Maggiano's Little Italy.
Is there convenient fuel or automotive service close to Extra Space Storage?
Nearby you will find BP and bp America gas stations, as well as Venice Auto Body & Painting Specialists and STS Tire and Auto Centers for automotive needs.
Does Extra Space Storage offer services suitable for business storage needs?
Yes, Extra Space Storage provides business-friendly storage solutions including storage for parts, materials, equipment, vehicles, and inventory, with some locations offering delivery acceptance and office space rentals.