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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Princeton, NJ, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,200 reviews
5 stars
637
4 stars
290
3 stars
84
2 stars
42
1 star
147
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with customer service, citing rude staff, unhelpful responses, and lack of accountability.
Product Availability
Customers expressed frustration with product availability and delivery issues, including canceled orders and missing parts.
Positive Staff Interactions
Some customers highlighted positive experiences with specific staff members who provided helpful and friendly service.
Store Management
Several reviews mentioned dissatisfaction with store management, including accusations of rudeness and lack of support for staff.
- JNJignesh NakraniDec 27, 20255.0Best place to get home improvement/fix stuff!
- JBJerry BreckoDec 21, 20251.0Aly, the store manager is crazy. We had purchased an item that was Already opened.We ended up having to return it. Crazy Aly asked me if I used it. I said I did not. Then she started calling me a liar. And asked me who used it. I told her I don’t know who used it. That’s how you sold it to me and that’s how I’m returning it. Then I asked her who used it. She then said that I am being disrespectful by asking her who previously used it. When she was the one who originally asked that question. So if asking that question is disrespectful. Then she admitted that she is disrespectful. So I’m not really sure why you would hire a store manager that openly admits that they are disrespectful to customers. This lady was then so crazy. She told me she’s not talking to me anymore and sent one of her workers to talk to me. Because she knows she’s a scammer and was scamming.
- PGPuneet GulatiDec 17, 20255.0Went to return some items. Was in and out in less than 5 mins
- DSDonald SeiwellDec 7, 20251.0Ordered a washer for pick up and it was cancelled 5 minutes from my arrival at the store. I rented a truck and dolly to pick it up but, hey, it's not their money...
- AJAntony JaquezNov 24, 20251.0Extremely Disappointed With Lowe’s Appliance Service I recently ordered several appliances from Lowe’s, including a Samsung dishwasher, and the experience has been extremely frustrating. When the dishwasher arrived, it was missing the user manual, the screws, and other essential parts. Because of this, I couldn’t even install it. I’ve now made two trips back to Lowe’s, and all I keep getting is the runaround. I’ve called the warehouse, I’ve called Samsung, and no one seems able to take responsibility or help me get the missing parts. Every person I speak to sends me to someone else, and I’m left with an incomplete appliance that I paid full price for. This has been incredibly disappointing and a huge inconvenience. I expected better customer service and accountability from Lowe’s. At this point, I’m seriously reconsidering ever purchasing appliances from them again.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands are available at Lowe's Home Improvement in Princeton, NJ?
Lowe's in Princeton offers a wide range of products including appliances, bathroom supplies, building materials, flooring, paint, patio furniture, tools, and more. Popular brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and Weber.
What services does Lowe's Home Improvement provide?
Lowe's provides various installation services such as appliances, backsplashes, cabinets, flooring, HVAC, lighting, roofing, and window installations, along with delivery, in-store pickup, and assembly services.
What are the store hours for Lowe's Home Improvement in Princeton?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, and the store is closed on Thanksgiving and Christmas Day.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe’s account. Email updates are sent for any changes in order status.
What payment options are accepted at Lowe's in Princeton?
Lowe's accepts a variety of payment methods including American Express, Visa, MasterCard, Discover, Diners Club, cash, and checks.
Does Lowe's in Princeton offer product returns or exchanges?
Yes, most items can be returned within 90 days. Returns for online purchases can be started online; in-store returns require proof of purchase at customer service.
What nearby places can I visit before or after shopping at Lowe's Princeton?
Near Lowe's Princeton, you can visit Meridian Walk at Princeton for real estate services, The Container Store for home goods, Starbucks for coffee, and Trader Joe's for groceries and health foods.
Are there dining options near Lowe's Home Improvement in Princeton?
Yes, dining options nearby include More Than Q - Princeton for American barbecue, Chipotle Mexican Grill for fast Mexican food, Seasons 52 for seafood and wine, and Bahama Breeze for Caribbean cuisine.
Where can I get home furniture and decor items around Lowe's Princeton?
Nearby furniture and home decor stores include Thomasville Home Furnishings, Ethan Allen, and Mattress Firm, making it convenient to combine visits.
How can nearby services like Minute Key locksmith shops assist me when visiting Lowe's?
Minute Key locksmiths, located near Lowe's, can help with key duplication and lock services, which is useful if you're working on home improvement projects requiring new hardware or replacements.