Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Piscataway, NJ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed; while some employees are praised for their helpfulness and friendliness, others are criticized for rudeness and lack of knowledge.
Product Availability
Customers appreciate the wide selection of products available, but some report issues with stock levels and online orders not matching in-store availability.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Installation Services
There are complaints about installation services, including delays and miscommunication regarding orders, leading to customer frustration.
Community Reputation
The store is recognized as a local go-to for home improvement needs, but some customers recommend exploring other options due to inconsistent service.
YD
Younes Djillali
Nov 16, 2025
1.0
Except the ladies in the front , they were nice , this is is worst store u can buy something from , because of the ladie in the back, her name is Alinsi . She was the worst ever , she told me u can pick up your Item after 1 day , and when I called to see if it is ready she was sooo mean ,and she hang up while I was explain to her , also she didn't respond again.
Idk why she still work there, but what I know is they will lose a lot of customers because of her.
DB
Divya Budhan
Nov 14, 2025
5.0
My family has been shopping for a new washer and dryer, and we were torn between so many options. We went to Lowe’s and worked with Lindsey, and she was amazing from start to finish. She was extremely knowledgeable about all the appliances and gave us great recommendations based on the features we were looking for. She made the whole process so much easier. Highly recommend asking for Lindsey!
KG
Ken G
Nov 11, 2025
5.0
Visit was very pleasant and very helpful staff, look for what I needed and also help till I was satisfied and happy customer. 😊
EK
Elaine Kennedy
Nov 9, 2025
5.0
Lowe's usually has what I need at the time I need it and at reasonable prices too.
CY
Cui Yuanchen
Oct 12, 2025
1.0
This morning, I went to buy a countertop. When I walked into the store, I couldn’t find where exactly they were located. I saw an employee wearing a blue Lowe’s vest, so I politely said, “Madam, may I ask…” Before I could even finish my question and say the word countertop—while I was pointing toward a nearby sink—the employee abruptly said, “I don’t deal with plumbing,” and walked straight past me. When I then said, “I’d like to ask about countertops,” she completely ignored me, pretending not to hear, and walked behind the kitchen counter.
My voice was loud enough that some other employees farther away heard me; one of them came over and helped me. But I was still very upset by what happened.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Piscataway offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Piscataway?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with some days closed or reduced hours.
Does Lowe's Home Improvement in Piscataway offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I find a product online at Lowe's?
You can search using a keyword, Lowe's item number, brand, or manufacturer's model number. Browsing by department is also available to explore Lowe's large selection.
What payment options are accepted at Lowe's Home Improvement in Piscataway?
Lowe's accepts payments via American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Is Lowe's Home Improvement in Piscataway accessible for people with disabilities?
Yes, the store has wheelchair accessible parking and onsite services, making it accessible for customers with disabilities.
What are some nearby places to visit when shopping at Lowe's in Piscataway?
Nearby places include Blue Rhino Propane Exchange for propane needs, Panera Bread for a meal or coffee break, and Petco for pet supplies, which customers might visit before or after shopping at Lowe's.
How can nearby transit or amenities help me visit Lowe's in Piscataway?
Nearby amenities like the Sprint Store and Starbucks provide convenient stops for mobile and refreshment needs, and places like Motel 6 offer lodging options for out-of-town customers shopping at Lowe's.
Are there any nearby dining options around Lowe's Home Improvement in Piscataway?
Yes, customers can enjoy nearby options like Gabriele's Bar & Grill, LongHorn Steakhouse, and Colonial Diner Fords NJ for meals before or after visiting Lowe's.
What kind of installation services does Lowe's Home Improvement offer?
Lowe's provides a variety of installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, doors, garage doors, flooring, lighting, roofing, and more.