Lowe's Home Improvement

Reviews

• JC

  Joseph Cannata

  Apr 21, 2026
  5.0
  Staffs helpful stores clean well organized
• AI

  Allen Billiard III

  Mar 5, 2026
  1.0
  Horrible experience with appliance delivery. Paid for install, they didn’t speak English well, dropped off refrigerator in kitchen and left. No install, no removal, no care on their end. Thank you for response. The issue I encountered solely lies with the vendor corporate uses for deliveries. I received a refund for the install fee. Overall, my experience was frustrating. We have since cancelled the second part of the purchase.
• ME

  Michelle Ebel

  Mar 2, 2026
  4.0
  Very Good experience at Lowe's i was treated with respect and good customer service. I like going there .A very good store
• AS

  Angel Santos

  Feb 17, 2026
  1.0
  I had a frustrating experience at Lowe’s during a recent visit. I went to the store to purchase a few items I needed to fix my bathroom and found two products marked on sale (priced at $12.62 and $2.52). However, when they were scanned at the register, they rang up at $0.02 each. I was willing to purchase the items at that price, but the manager(Jered) refused to complete the transaction and would not allow me to buy them. According to the company’s policy, when a 2¢ item is brought to the register, it should be sold to the customer at that price, and staff should then locate the remaining items and remove them from the sales floor. This procedure was not followed. I contacted corporate to report the issue and was told that if a $0.02 item is found on the shelf, it may mean the store is behind on pulling the merchandise, but the sale should still be honored. This experience was disappointing and did not reflect good customer service. I hope this store reviews its procedures so other customers do not have the same issue.
• GF

  Guy Fierra

  Feb 4, 2026
  5.0
  Jen in Paint at Lowe’s is an absolute gem. She knows every brush, roller, and finish like a pro and somehow makes picking colors feel like a breeze. Super patient, insanely helpful, and somehow remembers everyone’s project details like she’s got a photographic memory. She’s the kind of person who makes you want to tackle every painting project you’ve been putting off. And honestly, if you’re not careful, she might jokingly convince you to open four Lowe’s credit cards at once—her fingers are just that persuasive on the register buttons. Britney at the register is a total rockstar. She’s fast, friendly, and makes every checkout feel effortless, even when the line is wrapped around the store. You can tell she genuinely cares about helping people get in and out without stress, and she always adds a little humor to brighten your day. Be warned, though—she’s got a way of making you laugh while maybe accidentally signing up for four Lowe’s credit cards because her fingers hit “yes” like it’s a reflex. Geeta in Paint is pure magic. She can explain the difference between satin and eggshell while helping you find the perfect primer, all without making you feel overwhelmed. Patient, endlessly helpful, and somehow makes a 45-minute paint selection process feel like chatting with a friend. You might half-joke about opening four Lowe’s credit cards just to keep up with her enthusiasm—and honestly, her finger dexterity on the card machine is kind of impressive. Lenny is the 4 a.m. hero who probably stocks the store before most of us are awake and somehow still manages to be insanely helpful whenever he’s on the floor. Friendly, knowledgeable, and willing to drop everything to help you find exactly what you need, even in the chaotic early-morning hours. And yes, if you let him near the credit card terminal, you might find yourself jokingly walking out with four Lowe’s credit cards because his fingers move faster than caffeine.

Frequently Asked Questions About Lowe's Home Improvement