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Lowe's Home Improvement

4.1
(1187 reviews)

Business Details

1325 U.S. Route 22, Phillipsburg, NJ
08865, United States
(908) 213-3047
https://www.lowes.com/store/NJ-Phillipsburg/1590

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Phillipsburg, NJ is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
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  • DebitAvailable

Location

Lowe's Home Improvement
1325 U.S. Route 22, Phillipsburg, NJ
08865, United States

Hours

Reviews

4.1
1,187 reviews
5 stars
660
4 stars
266
3 stars
99
2 stars
47
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Store Condition

The store is frequently described as clean, well-organized, and well-stocked, contributing to a positive shopping experience.

Delivery Issues

Several reviews highlighted significant problems with delivery and installation services, including delays and incorrect items being delivered.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about poor customer service in specific situations, particularly regarding order fulfillment and management responses.
  • ME
    Michelle Ebel
    1 day ago
    4.0
    Very Good experience at Lowe's i was treated with respect and good customer service. I like going there .A very good store
  • AS
    Angel Santos
    Feb 17, 2026
    1.0
    I had a frustrating experience at Lowe’s during a recent visit. I went to the store to purchase a few items I needed to fix my bathroom and found two products marked on sale (priced at $12.62 and $2.52). However, when they were scanned at the register, they rang up at $0.02 each. I was willing to purchase the items at that price, but the manager(Jered) refused to complete the transaction and would not allow me to buy them. According to the company’s policy, when a 2¢ item is brought to the register, it should be sold to the customer at that price, and staff should then locate the remaining items and remove them from the sales floor. This procedure was not followed. I contacted corporate to report the issue and was told that if a $0.02 item is found on the shelf, it may mean the store is behind on pulling the merchandise, but the sale should still be honored. This experience was disappointing and did not reflect good customer service. I hope this store reviews its procedures so other customers do not have the same issue.
  • JR
    Joshua Rainbabar
    Feb 4, 2026
    5.0
    Jen in Paint at Lowe’s is phenomenal. She knows every brush, roller, and finish like it’s second nature and makes picking colors feel easy. Super patient, extremely helpful, and somehow remembers all the little details about your project. Her persuasive fingers on the register might have you joking about opening four Lowe’s credit cards—but with you being a big spender and already hitting your fifth $1k this week, she probably just sees it as a challenge. Britney at the register is amazing. Fast, friendly, and always ready with a smile or a joke, she makes checkout feel effortless even when your cart is overflowing. She’s so smooth at keeping things moving that you might laugh about walking out with the lowest-limit Lowe’s credit card—though for a big spender like you, it’s probably just a drop in the bucket. Geeta is an absolute rockstar in any other department. Knowledgeable, helpful, and patient, she’ll track down exactly what you need and make navigating the store painless. Her enthusiasm is so contagious that you might joke about opening four Lowe’s credit cards just to keep up—but with your fifth $1k splurge this week, it would hardly make a dent. Lenny is the 4 a.m. legend. Probably stocking the store before sunrise and still somehow ready to help every customer with a smile. Friendly, fast, and always willing to go the extra mile, he makes finding what you need almost fun. And yes, if he’s near the credit card terminal, you might jokingly end up with four Lowe’s cards—though with you already dropping five grand this week, he might just nod in admiration.
  • TB
    Todd Bolsterform
    Feb 4, 2026
    5.0
    Jen in Paint at Lowe’s is phenomenal. She knows every brush, roller, and finish like it’s second nature and makes picking colors feel easy. Super patient, extremely helpful, and somehow remembers all the little details about your project. Just be careful—her persuasive fingers on the register might have you joking about opening four Lowe’s credit cards before you even realize it. Britney at the register is amazing. Fast, friendly, and always ready with a smile or a joke, she makes checkout feel like the easiest part of your day. She’s so good at keeping things smooth you might laugh about walking out with the lowest-limit Lowe’s credit card, thanks to her magic touch on the buttons. Geeta is an absolute rockstar in any other department. Knowledgeable, helpful, and patient, she’ll track down exactly what you need and make navigating the store painless. She’s so thorough and enthusiastic that you might joke about opening four Lowe’s credit cards just to keep up with her energy—but that’s totally on the humor side. Lenny is the 4 a.m. legend. Probably stocking the store before sunrise and still somehow ready to help every customer with a smile. Friendly, fast, and always willing to go the extra mile, he makes finding what you need almost fun. And yes, if he’s near the credit card terminal, you might jokingly end up with four Lowe’s cards—his fingers just move that fast
  • GF
    Guy Fierra
    Feb 4, 2026
    5.0
    Jen in Paint at Lowe’s is an absolute gem. She knows every brush, roller, and finish like a pro and somehow makes picking colors feel like a breeze. Super patient, insanely helpful, and somehow remembers everyone’s project details like she’s got a photographic memory. She’s the kind of person who makes you want to tackle every painting project you’ve been putting off. And honestly, if you’re not careful, she might jokingly convince you to open four Lowe’s credit cards at once—her fingers are just that persuasive on the register buttons. Britney at the register is a total rockstar. She’s fast, friendly, and makes every checkout feel effortless, even when the line is wrapped around the store. You can tell she genuinely cares about helping people get in and out without stress, and she always adds a little humor to brighten your day. Be warned, though—she’s got a way of making you laugh while maybe accidentally signing up for four Lowe’s credit cards because her fingers hit “yes” like it’s a reflex. Geeta in Paint is pure magic. She can explain the difference between satin and eggshell while helping you find the perfect primer, all without making you feel overwhelmed. Patient, endlessly helpful, and somehow makes a 45-minute paint selection process feel like chatting with a friend. You might half-joke about opening four Lowe’s credit cards just to keep up with her enthusiasm—and honestly, her finger dexterity on the card machine is kind of impressive. Lenny is the 4 a.m. hero who probably stocks the store before most of us are awake and somehow still manages to be insanely helpful whenever he’s on the floor. Friendly, knowledgeable, and willing to drop everything to help you find exactly what you need, even in the chaotic early-morning hours. And yes, if you let him near the credit card terminal, you might find yourself jokingly walking out with four Lowe’s credit cards because his fingers move faster than caffeine.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.

Brand Certified Facts from Lowe's Home Improvement

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Certified March 01, 2026Yext Knowledge Graph
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