Benchmark Appliance, Inc.

3.9
55 reviews

About

Appliance Repair ServiceAppliance StoreDishwashersKitchen AppliancesAppliance Installation
Benchmark Appliance, Inc. is here to service any and all of your appliance repair needs. We proudly serve New Jersey and Pennsylvania.

Location

Benchmark Appliance, Inc.
2 Industrial Road, Phillipsburg, NJ
08865, United States

Hours

Reviews

3.9
55 reviews
5 stars
40
4 stars
0
3 stars
0
2 stars
0
1 star
15
  • LC
    Lake Cole
    Nov 24, 2025
    1.0
    They are not open when they say they are open online. Called a couple days with no response. Take your business elsewhere
  • RS
    Rosemary SINGER
    Sep 8, 2025
    1.0
    I am very dis-satisfied with the lack of response from Benchmark. My LG refrigerator purchased June 2023 is having compressor and freezer fan issues. LG and Lowes take no responsibility for their lousy products. This is second 3rd part repair company that has ghosted me after I contacted them. I paid $150 for a tech so "look" at my fridge and tell me it was broken. They claimed to order the parts but there has been literally no contact. I have lost so much money on a faulty worthless refrigerator and now more on trying to repair it.
  • TD
    Troy Dean
    Aug 12, 2025
    5.0
    This place sold me an amazing washer and dryer for an even better price! They came and delivered it on time and I couldn’t be happier with this place. Thank you guys so much for helping me and I will be back!
  • KR
    Keisha Reynolds
    Nov 20, 2023
    5.0
    I HAD A GREAT EXPERIENCE WITH BENCHMARK APPLIANCES!!! AFTER MY FRIDGE STOPPED WORKING I WAS REFERRED TO THIS COMPANY AND IMMEDIATELY THEY CAME OUT TO FIX THE PROBLEM ...PROFESSIONALISM, COURTESY, AND ALSO UNDERSTANDING THE URGENCY OF MY SITUATION IS WHY I GIVE THEM 5 🌟 THEY FOLLOWED UP WITH ME AFTER SERVICE TO ENSURE EVERYTHING WAS WELL. EXCELLENT CUSTOMER SERVICE AND FRIENDLY STAFF
  • SB
    Steven Brennan
    Aug 9, 2023
    1.0
    Initial meeting went well however that where the professionalism ended. Inspected my appliance, wrote up a receipt with work needed without an estimate. Happily charged me $150 dollars for 35mins of work and left. Reached out multiple time via phone and text message over the course of a week or so asking for an estimate in which I could provide to my insurance company, which I was told will happen after checking availability on replacements parts. Three days later still nothing. A quick google search and I was able to find the factory replacement parts myself, don’t understand what the issue was with finding them. Anyway sounds like this business just makes a profit off of quick 35min service calls, billing you 150 dollars and then ignoring numerous phone calls. Please read the other reviews on here as well stating that they have had the same issues.

Frequently Asked Questions About Benchmark Appliance, Inc.

What services does Benchmark Appliance, Inc. provide?

Benchmark Appliance, Inc. offers appliance repair services, appliance installation, and sells kitchen appliances and dishwashers.

Where is Benchmark Appliance, Inc. located?

Benchmark Appliance, Inc. is located at 2 Industrial Road, Phillipsburg, NJ 08865, USA.