Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Paterson, NJ, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
3,110 reviews
5 stars
1,657
4 stars
683
3 stars
221
2 stars
108
1 star
441
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with staff, citing rudeness, lack of knowledge, and unprofessional behavior.
Product Quality
Several customers received defective or used items, leading to dissatisfaction with their purchases.
Pricing Issues
Customers expressed frustration over discrepancies in pricing, particularly with discounts not being honored at checkout.
Positive Staff Interactions
Despite negative feedback, some customers highlighted positive experiences with specific employees who provided helpful and friendly service.
Delivery Problems
Numerous reviews mentioned issues with delivery services, including delays and poor handling of items.
- MMMike MoneJan 3, 20265.0Hello people let get ur car fix for 2026 let me fix all dent scratches rust fix and make ur car look batter for cheap price
- MCMilee Open ClosetDec 23, 20255.0Reasonable prices and quality items that's Worth the purchase
- IIIngridDec 23, 20255.0I went to the Lowe’s in Paterson to purchase a washer/dryer and went directly to the appliances department where I was assisted by Mohammed. He was honestly the best. He was extremely knowledgeable, helpful, and super patient throughout the entire process. He took the time to walk me through my options, answered all of my questions clearly, and made sure I understood everything before moving forward. I appreciated how professional and thorough he was. Because of the experience, I went out of my way to make my final purchase with him specifically, and I would absolutely do the same again when I need another appliance in the future. Mohammed made what could have been an overwhelming purchase feel easy and well-handled. Highly recommend working with him!
- RVReina ValenzuelaDec 16, 20251.0I’m a long time customer at this Lowe’s but I have noticed that items often marked with special discounted prices are charged full price at the register. This is a perfect example see image below. The tag says $19.98 the discount orange sticker at the bottom says $4.98. At the counter they wouldn’t give me the discount even after showing the photo. BUYER BEWARE: Double check the charges before you pay.
- AKAytekin KonakDec 12, 20251.0Whoever prepared my order did a great job. Thanks Lowe’s.never ever again look at the pictures
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Paterson, NJ offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more.
What are the operating hours of Lowe's Home Improvement in Paterson, NJ?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary, with some holidays closed or reduced hours.
Does Lowe's in Paterson offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe’s account. Email updates will also notify you of any status changes.
What payment methods are accepted at Lowe's in Paterson, NJ?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How do I return or exchange an item at Lowe's?
Most items can be returned within 90 days. Returns purchased online can be started through your Order History. In-store returns require proof of purchase at the customer service desk.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's offers a variety of installation services including appliances, flooring, blinds, cabinets, countertops, decking, doors, HVAC, lighting, roofing, and more.
Which brands are available at Lowe's in Paterson?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Moen, Kobalt, and many others.
What nearby places can help me with propane needs?
Blue Rhino Propane Exchange and Blue Rhino are nearby propane suppliers, convenient for exchanging or refilling propane tanks after shopping at Lowe's.
Are there any nearby locksmith services if I need new keys or lock help?
Yes, minuteKEY, InstaFob, and Minute Key are nearby key and locksmith services you can visit along with Lowe's Home Improvement for related needs.
Where can I fuel my vehicle or grab snacks near Lowe's?
Exxon & Mobil Stations and Exxon gas stations are nearby for fueling and convenience store needs, making it easy to combine errands when visiting Lowe's.