Tempur-Pedic Flagship Store

5.0
656 reviews

About

Mattress StoreBedroom Furniture StoreBedding Store
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Tempur-Pedic Flagship Store
776 New Jersey 17, Paramus, NJ
07652, United States

Hours

Reviews

5.0
656 reviews
5 stars
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with many highlighting specific employees like Nick, Lisa, and Tauseef for their exceptional service.

Product Knowledge

Reviewers noted the staff's deep understanding of the products, with many customers appreciating the detailed explanations and guidance provided during the selection process.

No Pressure Sales

Many customers appreciated the low-pressure sales environment, feeling comfortable to explore options without feeling rushed or pushed into a purchase.

Overall Experience

The majority of reviews reflected a highly positive overall shopping experience, with customers expressing satisfaction with their purchases and recommending the store to others.

Store Environment

Customers commented on the welcoming and clean store atmosphere, contributing to a pleasant shopping experience.
  • PP
    PD
    Nov 4, 2025
    5.0
    Nice store with very relaxing atmosphere with nice aroma. Great customer service. Rob at this store is very knowledgeable and understanding.
  • EL
    Eunmi Lee
    Nov 2, 2025
    5.0
    I had a great experience purchasing my mattress at Tempur-Pedic flagship store. The staff were incredibly friendly and professional — they really took the time to understand my needs and helped me find the perfect mattress. Their product knowledge and customer care were exceptional, and I never felt rushed or pressured. Thanks to their guidance, I’m confident I made the right choice. Highly recommend this location for anyone looking for comfort and expert advice!
  • SL
    Steve L
    Nov 1, 2025
    5.0
    Nick is incredibly knowledgeable and patient — not only did he clearly explain all the product differences, but he also helped answer many of my unrelated questions about bedroom setup. He even walked with us to a nearby furniture store to help measure the bed frame and make sure it would fit our new mattress. Truly outstanding customer service — friendly, professional, and above and beyond expectations. Highly recommended this store!
  • PS
    Priya Sethi
    Nov 1, 2025
    5.0
    I’ve been using a Tempur-Pedic pillow for many years, and it’s truly the best! Anytime I travel without it, I end up with neck pain-nothing compares. I visited the Paramus store today, and the salesperson Nick was excellent. He is knowledgeable, patient, and really helped guide us in picking out more products. Great experience overall!
  • TB
    Tina Byrne
    Oct 25, 2025
    5.0
    Nick was the absolute best! He answered all of my questions and was extremely personable. I wasn’t sure if I was going to buy a mattress today, but he was so knowledgeable that I felt comfortable pulling the trigger.

Frequently Asked Questions About Tempur-Pedic Flagship Store

Can I use my current frame with my Tempur-Pedic Mattress?

Yes. We design our mattresses to fit most standard size bed furniture and frames. Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit. If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions. If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support. If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart. Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.

How does my new mattress arrive?

With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up. The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.