Business Details
About
Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 200 Route 17 in Paramus, NJ to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Raymour & Flanigan Furniture and Mattress Store
200 Route 17, Paramus, NJ
07652, United States
Hours
Reviews
4.7
3,452 reviews
5 stars
2,972
4 stars
231
3 stars
65
2 stars39
1 star
145
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Multiple customers reported problems with delivery, including missed deliveries, receiving incomplete orders, and difficulty in tracking orders.
Sales Experience
Many customers praised the sales staff for being friendly, knowledgeable, and helpful, making the purchasing process enjoyable.
Customer Service
There were mixed reviews regarding customer service, with some customers experiencing unresponsive support while others received excellent assistance.
Product Quality
Customers generally expressed satisfaction with the quality of the furniture, noting comfort and durability.
Communication
Several reviews highlighted issues with communication, particularly regarding order status and delivery updates.
- HIH InfluencerNov 12, 20251.0Absolutely Horrible Customer Service. I would have never spent money and time at this place. When something goes wrong no one is able to assist and that itself is a red flag for buyer be aware. Do not buy and patronize this location or any for that matter until they value customers money and time. They also dont live up to any standards of quality anymore.
- JFJessica FlorioNov 11, 20251.0I placed an order for furniture back in the begining of August, and when it finally arrived, it came damaged(which is also frustrating considering we waited 6-8 weeks). We were told they would reorder and replace it which I appreciated at first but that’s when the real problems started. Since then, I’ve been given three different delivery dates, each one pushed back. Now they’re telling me it won’t ship until November 21, which is 3 months after my original order which is absolutely unacceptable at this point! To make matters worse, after all this inconvenience and waiting, the only thing they offered was free delivery. That’s hardly enough to make up for the amount of time, frustration, and lack of transparency we’ve dealt with. It’s been nothing but a runaround and constant delays. Considering this is baby furniture that we have been waiting on, this has been extremely disappointing. I expected better from Raymour at how reputable they are. At this point, I just want what I paid for — without excuses. I wouldn’t recommend ordering from this company unless you’re prepared to wait months and deal with a lot of frustration!
- KBKelli BakerNov 9, 20251.0First delivery never took place because there was a “glitch in the system.” And we were rescheduled for a week later. Now tonight I just watched the delivery driver drive away and cancel our delivery and ignored our calls. I am beyond upset and disappointed. First and last time, would never use Raymour again after this experience. Been over a week without a couch because we moved ours out for delivery and I have a 1 year old at home. So unacceptable.
- TWTameshone WilliamsNov 5, 20251.0I received a damaged loveseat that has a small hole in it and the sofa is not leveled. I called the store twice and emailed with pictures. Still no response. I only had this furniture for less than two weeks. I didn’t notice the rip between the seats. Not happy. This is a brand new set. That rip on leather will get worse with usage.
- NHNicole HyltonOct 30, 20255.0Jose was super friendly and incredibly helpful throughout our furniture purchase! He took the time to answer all our questions, made great recommendations, and made the whole process smooth and enjoyable. We really appreciated his patience and professionalism — highly recommend working with him!
Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store
What are the store hours for Raymour & Flanigan Furniture and Mattress Store in Paramus, NJ?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM and is closed on Sundays.
Where is Raymour & Flanigan Furniture and Mattress Store located?
The store is located at 200 Route 17, Paramus, NJ 07652, USA.
What types of products are available at Raymour & Flanigan in Paramus?
Raymour & Flanigan offers over 5,000 items including couches, mattresses, dining room furniture, and bedroom sets.
Does Raymour & Flanigan Furniture and Mattress Store offer delivery and assembly services?
Yes, the store offers delivery in 3 days or less and provides assembly services for their furniture.
What payment methods are accepted at Raymour & Flanigan Furniture and Mattress Store?
They accept debit cards and credit cards; however, mobile NFC payments are not accepted.
Can I shop online as well as in the store at Raymour & Flanigan in Paramus?
Yes, you can browse and shop their wide selection of furniture and mattresses both in-store and online.
What coffee shops are near Raymour & Flanigan Furniture and Mattress Store in Paramus?
Starbucks is nearby, making it convenient to grab a coffee before or after your furniture shopping visit.
Are there restaurants near Raymour & Flanigan Furniture and Mattress Store where customers can dine?
Yes, Red Lobster is close by, offering a great option for seafood dining before or after visiting the store.
Which automotive dealers are located near Raymour & Flanigan in Paramus?
Paramus Auto Mall and Paramus Chevrolet are nearby, making it convenient for customers interested in furniture shopping and vehicle services.
Are there other furniture stores near Raymour & Flanigan in Paramus?
Yes, nearby furniture stores include Paramus Furniture, Bassett Furniture, and Global Furniture, providing customers multiple options in the area.