Raymour & Flanigan Furniture and Mattress Outlet

4.7
1674 reviews

About

Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our Outlet at 165 NJ-4 in Paramus, NJ to browse a wide section of quality discounted furniture. Get a bargain on amazing new looks and confidently furnish and style every space in your home.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Raymour & Flanigan Furniture and Mattress Outlet
165 NJ-4, Paramus, NJ
07652, United States

Hours

Reviews

4.7
1,674 reviews
5 stars
1,423
4 stars
115
3 stars
42
2 stars
21
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of the sales associates, noting their knowledge and willingness to assist without being pushy.

Negative Experiences

Several reviews highlighted issues with delivery and product quality, including broken items and poor communication regarding delivery schedules.

Positive Shopping Experience

Customers frequently reported enjoyable shopping experiences, citing a comfortable atmosphere and attentive staff that made the purchasing process smooth.

Product Quality Concerns

Some customers expressed dissatisfaction with the quality of furniture, mentioning issues with durability and misleading product descriptions.

Mixed Reviews on Management

While some customers had positive interactions with managers, others reported unprofessional behavior and lack of support during problem resolution.
  • AC
    Andriana Curanovic
    Nov 3, 2025
    1.0
    Me, my fiancé, and father in law just came to this store with my service dog. When walking in I was carrying my service dog and politely pointed out that I would remain carrying him (even though I didn’t have to). When we started to walk away to look around, the worker, an older lady with white short hair said to another worker “you better carry him or I’ll snap his neck.” At first I thought I must’ve heard wrong, but then my fiancé looked at me and said please tell me she didn’t just say she’ll snap his neck. We quickly left after that, but funny enough she scattered away when she saw us approaching the front to leave, I guess figuring we heard. I understand not everyone likes animals, but when they are needed in a do or die situation, and there’s people like that who make comments, just shows their character. For the future, please keep your disgusting comments to yourself or at least when the customer is in earshot. I want to inform everyone that these are the people you are buying from. Also I hope this comment is for the right location since there is 2 right next to each other. This location had 2 floors.
  • LK
    Lior Klein
    Oct 18, 2025
    1.0
    I had the worst service experience! I bought a bed with a light feature, but unfortunately, it came broken. After schedule with a professional repairman, who told me that I am going to need to reschedule since the part need to be replaced - it all down hill from there. I reschedule between 8-4 and not only no one came, no one told me and no one ask me to reschedule. I called to the customer service and gave all the details (phone number, order number) and after 40 minutes of holding I gave up and after recalling I just gave this review. Worst expiernece i had no doubt.
  • MG
    Maria Gil
    Oct 4, 2025
    5.0
    Sales associate was very welcoming and professional, also had knowledge when asked about the product.
  • FA
    Faisal Al-Matrouk
    Oct 4, 2025
    5.0
    The movers were very nice Thank you
  • CB
    Carol Barnes
    Oct 3, 2025
    5.0
    Excellent customer service throughout the exploration experience to helping with making a decision. No pressure very accountable in answering questions and setting up a display of potential furniture purchase. Checkout was a breeze and a most competent individual who helped us make the decision to purchase insurance on our purchase

Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Outlet

What is the address of Raymour & Flanigan Furniture and Mattress Outlet in Paramus, NJ?

The store is located at 165 NJ-4, Paramus, NJ 07652, US.

What are the store hours for Raymour & Flanigan Furniture and Mattress Outlet?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM and is closed on Sundays.