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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Paramus, NJ is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,007 reviews
5 stars
1,115
4 stars
449
3 stars
165
2 stars
65
1 star
213
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unresponsive.
Store Organization
Many customers appreciate the cleanliness and organization of the store, though some report issues with product availability and staff assistance.
Delivery Issues
Several reviews highlight significant problems with delivery services, including delays and miscommunication regarding orders.
Staff Knowledge
While some staff members are noted for their expertise and helpfulness, there are complaints about a lack of knowledgeable employees in certain departments.
- WLWo Li3 days ago3.0The Customer Service staff needs more training on how to communicate with customers more professionally as well as the managers, (less attitude, less telling the customer they are wrong it's insulting, more willingness to help), not all but many don't have the right approach (emotional intelligence, starts at the top) it just makes matters worse. Also, with regards to providing conflicting information from person to person, not all are on the same page, they seem to be all over the place. It has been my experience the staff in the various departments lack the expertise\knowledge to provide the proper direction when asked about a product or process resulting in purchasing the wrong item, when asked specifically if this is all they need to accomplish a specific task. It's also hard to find someone to help, and when you do, in many occasions it gives the feeling you’re being brushed off. Although there have been times when the experience was a pleasant one.
- CNChristina NJan 3, 20265.0Every time I have gone into this location, the employees have been so kind and helpful as a woman I have consistently felt less comfortable in Home Depot whether I’m constantly being hit on or in one instance, the employee assumed that I didn’t know what I was doing because I was a “little miss that probably spent more time in the kitchen”. Lowe’s is the complete opposite of this. They also have a consistently better and more available section of doors than their nearby Home Depot neighbor.
- EMEduardo MachadoDec 26, 20255.0very friendly staff, helped me with a ton. gave me advice for driving in the snow, even found and kept my airpods i dropped in the snow in the parking lot. best Lowe’s I’ve ever been to!
- FSFrancie SilosDec 20, 20255.0I want to give a shout out to Rafael in the Garden Center at Lowes Paramus for going above and beyond in helping me buy a Christmas tree. He was super friendly, extremely helpful and he made sure my car would not get scratched by going and finding plastic to put underneath it. I will only buy Christmas trees going forward from Lowes!
- NFNima FeiziDec 19, 20255.0I was here today. Looking for a door entrance lock. I asked for help 3 times and no one helped me. Then I saw a guy who said his name is Joe and he helped me until I found what I need. Even the lock aisle was not his area and he had to search and he did. He really was the reason that I changed my idea from 1 star to 5. I asked his full name and it was Joseph Delator. Thank you and happy holidays
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What kind of products can I find at Lowe's Home Improvement in Paramus, NJ?
You can find quality hardware products and construction needs such as paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, and gardening equipment at Lowe's Home Improvement in Paramus, NJ.
What are the store hours for Lowe's Home Improvement in Paramus?
Lowe's Paramus is open Monday to Saturday from 7:00 AM to 10:00 PM and closed on Sundays. They also have special holiday hours and closures, such as being closed on 11/27/2025 and 12/25/2025.
Does Lowe's Home Improvement in Paramus offer delivery and in-store pickup?
Yes, Lowe's Paramus offers both in-store pickup and delivery services.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe’s account. Email updates will be sent if your order status changes.
What payment options does Lowe's Home Improvement in Paramus accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Where is Lowe's Home Improvement located in Paramus, NJ?
Lowe's Paramus is located at 2000 Bergen Town Center, Paramus, NJ 07652, USA.
Are there any nearby places of interest to Lowe's Home Improvement in Paramus?
Yes, nearby places include Minute Key (key and locksmith services), Catch Air Paramus (a park for events and family fun), and ShopRite of Paramus (a supermarket and grocery store). You might find it convenient to visit these places before or after shopping at Lowe's.
How can the nearby Minute Key service be useful when shopping at Lowe's?
Minute Key provides quick key and locksmith services nearby, which can be helpful if you need key duplication or lock assistance while visiting Lowe's Home Improvement in Paramus.
What recreational options are available near Lowe's Home Improvement in Paramus?
Catch Air Paramus is a nearby park and event venue where families can enjoy recreational activities, making it a nice place to visit surrounding your Lowe's shopping trip.
Are there any grocery options near Lowe's Home Improvement in Paramus?
Yes, ShopRite of Paramus, a supermarket and grocery store with a bakery, is close to Lowe's. It is convenient for picking up groceries during your visit to the area.