Raymour & Flanigan Furniture and Mattress Store

Reviews

• MC

  Matthew Clarke

  1 day ago
  5.0
  Our salesman Steve was very helpful knowledgeable and gave us some really good advice
• DB

  Donna Brown

  1 day ago
  5.0
  The customer service at Ocean was over and above. I dealt with Neal and he was exceptional, honest, not pushy and professional. This is the second time I went to Raymour and Flanigan And made a big purchase. Would highly recommend
• HD

  Heather DiGrigorio

  3 days ago
  5.0
  From start to finish, everything was smooth, professional, and stress-free. It was great to work with Lisa. Thank you
• DS

  Donna Serota

  Apr 3, 2026
  5.0
  We worked with Rosie in the Ocean store. She is amazing! She helped us pick out our furniture as well as custom fabric options. We had a blast with her and managed to meet all our furniture needs at this store. It was a great and satisfying experience. One stop shopping. What could be easier? The store has many options to choose from. We've been shopping there for years and they never disappoint. Everyone is helpful and knowledgeable. Highly recommend.
• PF

  Patricia Frehner

  Mar 13, 2026
  1.0
  Had to come in for a replacement power sofa because when our sofa stopped working for a second time in 2 years we were told they were not going to fix it. To replace the sofa a similar sofa was 200 dollars more. Then we were told we would have to purchase again an extended warranty for 200 and on top of that an additional 249 for delivery. I turned to my husband and said Do you feel like paying $700 For a sofa because Raymore and Flanagan refused to come and fix The sofa we had bought two years ago that we had a five year warranty on that sofa. So in order to not have the same situation, we went with two push back recliners. It only came in one material, which was striped which I didn’t really care for. But I did not want to be put in a situation where I would have to pay a lot of money in addition to what I paid for my original sofa. That delivery fee should have been on you since you sold us a defective sofa and expected us to pay an additional 700 Because you would not come over and fix the one we had. So of course, we will never be coming back there again.

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