Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a North Bergen, NJ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,319 reviews
5 stars
1,230
4 stars
508
3 stars
175
2 stars
82
1 star
324
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being unresponsive or rude.
Product Availability
Customers reported issues with product availability and delivery, including delays and receiving defective items.
Store Environment
The store is generally described as clean, well-organized, and easy to navigate, with a good selection of products.
Employee Recognition
Several employees were highlighted for their exceptional service, indicating that there are dedicated staff members who enhance the shopping experience.
Overall Experience
While some customers had positive experiences, many expressed frustration with service and delivery issues, suggesting a need for improvement.
- FMFrancisco Mena1 day ago3.0Very disappointing experience. The salesman didn’t ask any questions, looked completely miserable, and acted like he only cared about making his commission. My mother tried to be friendly and he barely responded flat, no personality, whispering the whole time. Then the delivery drivers were “in a hurry,” but it really seemed like they just didn’t want to carry a refrigerator up to the 3rd floor. Overall, unprofessional and not helpful at all.
- CSCristopher Vera Suarez1 day ago5.0good atmosphere
- ESEd SteellNov 4, 20251.0Good heavens, that a disastrous service!!! They have more variety than Home Depot, but the customer service is a useless. Yesterday I was there and they had to announce over their loudspeaker more than five times for someone to come to the plumbing area. Besides that, I spoke with three of their employees telling them I needed help 😒😠. I don't recommend that store at all.🫵👎👎👎👎👎👎👎
- MTMahir TaghizadeOct 29, 20251.0I pressed button 10 times waited 25 minutes. 3-4 time announced help needed in plumbing department and no one came. Date 29 October. If you don’t help what the point of this. Such a shame!!!!! Such a service!!!!!
- WGWayne Jackson GallowayOct 21, 20251.0They never picked up the phone. How is this customer service
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in North Bergen offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, tools, garden equipment, and more. Services include installation, delivery, and in-store pickup.
What are the store hours for Lowe's Home Improvement in North Bergen?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 8:00 PM.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if the order status changes.
What is the process to pick up an order in-store at Lowe's?
When your order is ready, you will receive an email with pickup instructions. Bring the order confirmation email or number and a photo ID to the designated pickup area during store hours.
Does Lowe's in North Bergen offer delivery services?
Yes, Lowe's offers delivery services in addition to in-store pickup.
Are there any programs or associations that Lowe's supports?
Lowe's supports various programs including Lowe's Toolbox for Education, SkillsUSA, Boys & Girls Clubs of America, Habitat for Humanity, and more.
Which payment methods are accepted at Lowe's North Bergen?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Can you recommend nearby places to visit around Lowe's Home Improvement in North Bergen?
Nearby places include Blue Rhino Propane Exchange for propane supplies, minuteKEY and InstaFob for key and locksmith services, and Good Chinese Kitchen or Hibachi Grill & Supreme Buffet for dining options.
How can nearby establishments like Chase or Aldi Food Market assist customers visiting Lowe's?
Customers can visit nearby Chase for banking services and ATMs, or Aldi Food Market and ALDI USA for grocery shopping before or after visiting Lowe's.
Are there fitness and recreational options near Lowe's Home Improvement store in North Bergen?
Yes, Planet Fitness gym is nearby for fitness needs, and Chuck E. Cheese offers family entertainment and arcade games.