Extra Space Storage

4.7
633 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 2425 Tonnelle Ave in North Bergen, NJ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, golf carts available, wide drive isles, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2425 Tonnelle Ave, North Bergen, NJ
07047, United States

Hours

Reviews

4.7
633 reviews
5 stars
546
4 stars
36
3 stars
13
2 stars
9
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Sabrina, William, and Andre, received high praise for their helpfulness, professionalism, and friendliness.

Facility Quality

The storage facility is noted for being clean, well-maintained, and secure, with convenient access and amenities.

Pricing Concerns

Several customers expressed dissatisfaction with sudden price increases after initial rental agreements, describing it as a deceptive practice.

Positive Experiences

Many customers reported overall satisfaction with their experiences, highlighting the ease of the rental process and the support received from staff.
  • DM
    Derek Martinez
    Oct 25, 2025
    5.0
    Sabrina Valdez was very helpful with my visit. Thank you
  • JR
    José isidro Rodriguez
    Oct 24, 2025
    5.0
    Sra. Sabrina, Muy cortes, amable, me ayudo.Gracias.
  • SS
    S Sharma.
    Oct 15, 2025
    1.0
    Keep raising price for rent ,no good
  • KM
    Karla Molina
    Sep 19, 2025
    1.0
    Lo peor jamas recomendaría este lugar nos abrieron la unidad ahi no hay cámaras no hay nada en los pisos solo en la entrada no hay guardias de seguridad rondando ni nada las puertas permanecen abiertas tanto afuera como adentro se robaron tenis cajas de legos pero lo mas importante papeles personales como los taxes anteriores y fotos que conservaba de años atrás de mi familia.
  • EO
    Esteban Oneto
    Sep 17, 2025
    1.0
    From 77.11 to 144.22 in just 3 months - Its a scam!! They will lure you with these pretty affordable rates. And after 3 months exactly they will raise it very high There is a fine print you gotta agree to before signing in. it goes like "extra space may raise your rate based on 'market conditions'" yeah no Bltch. No market condition buIIsHlt, at the 3rd month they will simply double it. Its a pattern. And when you try to challenge it, they will remind you about that little agreement. I signed up to them 3 different times under 3 different names just to find out if this was really was a situational thing like they initially claimed, and all 3 times they did double my rate. This doesn't only apply to this location, but all of em. Definitely do your research and take your business elsewhere but before you do, learn more about these sudden raises. It might be a storage unit scheme overall. Now don't get me wrong here, staff is friendly and very helpful. Facility is clean and pretty well maintained. But truth be told, this company overall is pure A S S UPDATE since Business replied: "Please contact us to discuss further" = going through this policy already mentioned and pretty much reminding me how i agreed to it initially" Again, nothing against the staff or the premises. Place is great, staff is cool and Andre is a rockstar. Its the shitty company you work for and their sneaky scammy policies"

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.