Lowe's Home Improvement

4.1
1233 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Newton, NJ offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
39 Hampton House Road, Newton, NJ
07860, United States

Hours

Reviews

4.1
1,067 reviews
5 stars
600
4 stars
252
3 stars
74
2 stars
35
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported unhelpfulness and poor communication.

Delivery Issues

Numerous complaints about delivery problems, including missed appointments and lack of communication.

Product Availability

Customers appreciated the variety of products available, but some noted issues with stock and pricing compared to competitors.

Staff Knowledge

While some staff were noted as knowledgeable and helpful, others were criticized for being untrained or unavailable.
  • KN
    Kyle Noorman
    Jan 1, 2026
    5.0
    I just want to say that that employee tha works in the lighting department I forgot his name (it was foreign I believe, and he seemed to be mid 50s) was more helpful then any other employee I have ever can across in your store . Major Thumbs up . I am a 16 year experienced carpenter and he answered a question most employees wouldn’t know where to even start and solved a problem for me I was extremely stressed out about with in minutes
  • CS
    Chris Szeliga
    Dec 29, 2025
    5.0
    Needed a new smoke alarm, they had some. Plus Pat was working so Bootsy got a cookie!
  • KL
    Kevin Lennon
    Dec 28, 2025
    1.0
    Lowe's is the reason you go to Depot
  • CG
    chas g
    Dec 19, 2025
    1.0
    5 piece 5 grand kitchen appliance purchase, so i won't get into a long explanation since it was that bad, 5 items, 5 major eff ups, the last item is MIA . installer removed a mico wave from the store. the installer, never delivered. CC bill we can't understand looks 300 more than it should.both lowes credit cards have been cut up ,we are done, what i will say is buy elsewhere, home depot is a mile away,
  • MK
    Mike Kelsey
    Nov 23, 2025
    5.0
    Went there 11/23/2025 Yvette in customer service and Jared were extremely helpful. They were pleasant and saw to it that I got what I needed. Jared went and located the part and brought it to the front which was greatly appreciated because I can’t get around easily

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.