Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 272 Sussex Ave in Newark, NJ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, lifts available, parking spaces, military discount, wide drive isles, solar site, Wifi available, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
1,221 reviews
5 stars
1,037
4 stars
76
3 stars
35
2 stars12
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Eric, John, and Terrance, received high praise for their helpfulness, professionalism, and attentiveness to customer needs.
Staff Knowledge
Customers appreciated the staff's knowledge about storage options and pricing, with many noting detailed explanations and assistance during the rental process.
Facility Issues
Several reviews highlighted serious concerns about pest infestations and maintenance issues, including broken elevators and security problems.
Mixed Experiences
While many customers reported positive interactions, a few expressed frustration with pricing increases and lack of flexibility in difficult situations.
Overall Satisfaction
Despite some negative feedback, many customers expressed satisfaction with their experiences and would recommend the facility to others.
- HJHernan JungbluthNov 12, 20255.0Leo! super amable , excepcional lo máximo su atención total mil gracias 😊
- MLMakhia LovelyNov 7, 20255.0They did great but assisting me with everything , Terrance , Eric , Leo, they they best trio!❤️❤️
- HPH-Blok ProductionsNov 3, 20255.0John was awesome and very helpful. He got us in a 5x10 and we are very happy!
- CCChrystalNov 1, 20255.0I was helped by Erick and Terrance they went over everything with me detail by detail and they answered every question professionally and respectfully.
- SRSeniqua RobinsonOct 27, 20255.0I had a wonderful experience with Alice. She was quite informative helpful and went the extra mile to make sure that I had total understanding of what was going on. She has excellent customer service. Everything was explained in detail.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Newark residents near University Heights, Lower Roseville, East Newark, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Sussex Ave and 1st St.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to New Jersey Institute of Technology and Rutgers Newark campus.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the regular access hours for Extra Space Storage in Newark, NJ?
Extra Space Storage in Newark is open Monday through Saturday from 8:00 AM to 7:00 PM, and Sunday from 10:00 AM to 4:00 PM.
Are there any special holiday closures at Extra Space Storage?
Yes, Extra Space Storage is closed on Thanksgiving (November 27, 2025), Christmas Day, New Year's Day, and Independence Day.
What types of storage units are available at this facility?
The facility offers a large selection of storage units including drive-up units, climate-controlled units, and units with electronic gate access.
Does Extra Space Storage provide moving and packing supplies?
Yes, they offer moving and packing supplies, including boxes, available online and at the local facility.
Is there a resident manager and what security features does the facility have?
There is an on-site resident manager, electronic gate access, exceptional security, and wide drive aisles to ensure safety and convenience.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, cash, check, Discover, invoice payments, MasterCard, and Visa.
Where is Extra Space Storage located and what is the closest intersection?
It is located at 272 Sussex Ave in Newark, NJ, at the corner of Sussex Ave and 1st St.
Are there nearby colleges or universities close to Extra Space Storage?
Yes, Extra Space Storage is close to New Jersey Institute of Technology and Rutgers Newark campus, making it convenient for students and staff.
What nearby places can customers visit before or after using Extra Space Storage?
Customers can visit nearby places such as Little Caesars Pizza for a quick meal, Honeyluxe Nail Salon for beauty services, or the Playground park for outdoor activities.
How can nearby services like Western Union or State Gold Buyers and Loan Company assist Extra Space Storage customers?
Western Union offers money transfer services nearby, which can help with financial transactions, while State Gold Buyers and Loan Company provides pawn and loan services, useful if customers need quick cash or to buy/sell jewelry.