Business Details
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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 272 Sussex Ave in Newark, NJ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, lifts available, parking spaces, military discount, wide drive isles, solar site, Wifi available, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
1,241 reviews
5 stars
1,054
4 stars
78
3 stars
35
2 stars12
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Eric, Leo, and Terrance, received high praise for their helpfulness, professionalism, and friendliness, making the storage experience easy and pleasant for customers.
Facility Issues
Several customers reported serious concerns about pest infestations and security issues, including break-ins and lack of response from management regarding these problems.
Mixed Experiences
While many reviews highlighted positive interactions with staff, there were also negative experiences related to customer service policies and lack of empathy in difficult situations.
Cleanliness and Safety
Some customers noted the cleanliness of the facility, while others expressed concerns about safety and security, particularly regarding break-ins and pest problems.
- BBBIGMINGJan 2, 20264.0Today Eric was nice and very helpful with helping me rent a storage space. Thanks
- MHMilan HarrisDec 22, 20255.0This storage place was very very helpful…!! And The representative Leo was so helpful!!!!great customer service
- MPMimita PujolsDec 19, 20255.0Completely satisfied at the Sussex Ave in Newark, NJ location.The staff is always helpful and professional. Erick, Leo, John and Derrick (my apologies if spelling incorrectly) always above and beyond, kind and thoughtful. Have a unit for over 6 months and so far so good. Explaining everything clearly all the time and they always have answers to our questions.
- B5Blade 54564Dec 17, 20255.0Very friendly and welcoming staff. They're always ready when we show up and never have to wait long if their helping someone else. Definitely consider giving the guys at this location a raise.
- AAAnna AbreuDec 16, 20254.0I really appreciate the amazing young man at the front , Leo, who is of great assistance , With great interpersonales skill and customer attendance
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Newark residents near University Heights, Lower Roseville, East Newark, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Sussex Ave and 1st St.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to New Jersey Institute of Technology and Rutgers Newark campus.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the regular access hours for Extra Space Storage in Newark, NJ?
Extra Space Storage in Newark is open Monday through Saturday from 8:00 AM to 7:00 PM, and Sunday from 10:00 AM to 4:00 PM.
Are there any special holiday closures at Extra Space Storage?
Yes, Extra Space Storage is closed on Thanksgiving (November 27, 2025), Christmas Day, New Year's Day, and Independence Day.
What types of storage units are available at this facility?
The facility offers a large selection of storage units including drive-up units, climate-controlled units, and units with electronic gate access.
Does Extra Space Storage provide moving and packing supplies?
Yes, they offer moving and packing supplies, including boxes, available online and at the local facility.
Is there a resident manager and what security features does the facility have?
There is an on-site resident manager, electronic gate access, exceptional security, and wide drive aisles to ensure safety and convenience.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, cash, check, Discover, invoice payments, MasterCard, and Visa.
Where is Extra Space Storage located and what is the closest intersection?
It is located at 272 Sussex Ave in Newark, NJ, at the corner of Sussex Ave and 1st St.
Are there nearby colleges or universities close to Extra Space Storage?
Yes, Extra Space Storage is close to New Jersey Institute of Technology and Rutgers Newark campus, making it convenient for students and staff.
What nearby places can customers visit before or after using Extra Space Storage?
Customers can visit nearby places such as Little Caesars Pizza for a quick meal, Honeyluxe Nail Salon for beauty services, or the Playground park for outdoor activities.
How can nearby services like Western Union or State Gold Buyers and Loan Company assist Extra Space Storage customers?
Western Union offers money transfer services nearby, which can help with financial transactions, while State Gold Buyers and Loan Company provides pawn and loan services, useful if customers need quick cash or to buy/sell jewelry.