Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Maple Shade, NJ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,872 reviews
5 stars
941
4 stars
494
3 stars
158
2 stars
78
1 star
201
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some staff being helpful and others described as rude or unprofessional.
Product Availability
Customers noted that the store generally has a good selection of products, but there were instances of stock issues and difficulty finding specific items.
Delivery Issues
Multiple reviews highlighted problems with delivery scheduling and communication, leading to frustration among customers.
Checkout Experience
Many customers expressed dissatisfaction with the self-checkout process, citing long wait times and a lack of staffed registers.
Staff Assistance
While some customers received excellent assistance from specific employees, others reported difficulty in getting help when needed.
- JCJames Charles4 days ago4.0Lowes is ok. It is kind of depressing nowadays that there seem to be less employees; particularly cashiers. But those that do work there have always been helpful and generally kind.
- BOBrigid Clair ObetzNov 16, 20255.0Went looking for a storm door and front door. Outstanding help. Talk about knowledgeable...
- AKallie koncharNov 7, 20255.0This is the best Lowe’s, Kevin and Grae are very nice!
- TJTyshawn JenkinsOct 28, 20253.0Wanted to buy this it the team member never came back with a cart. I left with the things I needed so it’s no worries I just bought it at another store.
- HBHENU BAJAJOct 13, 20251.0Avoid Lowe’s Maple Shade! Bought a brand-new Bosch dishwasher — the box was already open. They said it’s “checked before leaving,” but when my installer came, several key parts were missing. When I spoke to Megan at the store, she said since 48 hours had passed, there’s “nothing they can do.” Seriously? I paid for a new product, not a half-empty box. Feels shady — parts don’t just disappear. Check your boxes before leaving this store!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Maple Shade, NJ?
You can find quality hardware products, paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, and gardening equipment at Lowe's in Maple Shade.
What are the operating hours for Lowe's Home Improvement in Maple Shade?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM, with some holiday hour variations.
Does Lowe's Home Improvement in Maple Shade offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customers.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, where you will also receive email updates.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payment.
Can I return or exchange items purchased at Lowe's Home Improvement?
Most items can be returned within 90 days with proof of purchase either online or at the customer service desk in-store.
What installation services are available at Lowe's Home Improvement in Maple Shade?
Lowe's offers installation services for appliances, flooring, cabinets, doors, windows, lighting, HVAC, gutters, and more to assist with your home improvement needs.
Are there any nearby places of interest when visiting Lowe's Home Improvement in Maple Shade?
Yes, nearby places include Bally Total Fitness gym for a workout before or after shopping, Maple Shade shopping center for additional retail needs, and Sky Zone Trampoline Park for family entertainment.
How can nearby businesses like Minute Key and Experts Garage Door Repair enhance my visit to Lowe's Home Improvement?
Minute Key can assist you with key and locksmith services if needed, while Experts Garage Door Repair offers garage door services complementing any home improvement projects from Lowe's.
What nearby dining options are available when visiting Lowe's Home Improvement in Maple Shade?
Nearby restaurants include UNO Pizzeria & Grill, KFC, and Taco Bell/KFC offering a variety of dining options to enjoy before or after your shopping trip.