As the trusted home improvement store near you, Lowe’s in Maple Shade, NJ offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Mixed reviews on customer service; some staff were praised for being helpful, while others were criticized for rudeness and lack of assistance.
Product Availability
Customers generally found that the store had a good selection of products, though some reported issues with stock levels and availability.
Delivery Issues
Numerous complaints about delivery and installation services, including delays and poor communication.
Store Environment
The store is often described as clean and well-organized, contributing to a positive shopping experience.
Checkout Experience
Concerns raised about the lack of cashiers and reliance on self-checkout, leading to frustration among customers.
IR
Ilene Roberts
Dec 31, 2025
5.0
Found what needed at Lowes. HD stopped selling the product.also easier to find staff than at HD.
CC
Christine
Nov 30, 2025
5.0
I need 3 appliances. Joshua was a joy. Listened to me and got me in and out with in half hour.
AS
Air Duct Cleaning Services
Nov 26, 2025
5.0
I love Lowe’s. Nice place to go to and not crowded
JC
James Charles
Nov 19, 2025
4.0
Lowes is ok. It is kind of depressing nowadays that there seem to be less employees; particularly cashiers. But those that do work there have always been helpful and generally kind.
BO
Brigid Clair Obetz
Nov 16, 2025
5.0
Went looking for a storm door and front door. Outstanding help. Talk about knowledgeable...
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Maple Shade, NJ?
You can find quality hardware products, paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, and gardening equipment at Lowe's in Maple Shade.
What are the operating hours for Lowe's Home Improvement in Maple Shade?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM, with some holiday hour variations.
Does Lowe's Home Improvement in Maple Shade offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customers.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, where you will also receive email updates.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payment.
Can I return or exchange items purchased at Lowe's Home Improvement?
Most items can be returned within 90 days with proof of purchase either online or at the customer service desk in-store.
What installation services are available at Lowe's Home Improvement in Maple Shade?
Lowe's offers installation services for appliances, flooring, cabinets, doors, windows, lighting, HVAC, gutters, and more to assist with your home improvement needs.
Are there any nearby places of interest when visiting Lowe's Home Improvement in Maple Shade?
Yes, nearby places include Bally Total Fitness gym for a workout before or after shopping, Maple Shade shopping center for additional retail needs, and Sky Zone Trampoline Park for family entertainment.
How can nearby businesses like Minute Key and Experts Garage Door Repair enhance my visit to Lowe's Home Improvement?
Minute Key can assist you with key and locksmith services if needed, while Experts Garage Door Repair offers garage door services complementing any home improvement projects from Lowe's.
What nearby dining options are available when visiting Lowe's Home Improvement in Maple Shade?
Nearby restaurants include UNO Pizzeria & Grill, KFC, and Taco Bell/KFC offering a variety of dining options to enjoy before or after your shopping trip.