Extra Space Storage

Reviews

• MM

  Mike Moffitt

  5 days ago
  1.0
  Garage doors are always broken, elevators broken, not enough carts, broken carts, but it’s cheap until they raise the rent on you every few months.
• BS

  Brian Schmitt

  Feb 9, 2026
  5.0
  Just rented a climate-controlled unit here and it’s been a great experience. The manager actually called to walk me through access and how everything works — very friendly and helpful customer service. The facility is clean, well-lit, and feels secure. I’m using it to store electronics and TVs for my small business, so climate control was important and this place fits exactly what I needed. One tip: ask for a layout map when you check in. The building is bigger than it looks and it’s easy to get turned around the first visit. Very happy with this location and would recommend it.
• MW

  Matt Walsh

  Jan 13, 2026
  5.0
  Very good facility, clean, easy access. Staff was very helpful. Would rent here again
• AK

  Angelina Konewal

  Jan 7, 2026
  5.0
  Very kind workers
• FL

  Faith Leighlee

  Dec 20, 2025
  1.0
  STAY AWAY!!!! We were customers for over two years. During that time, our rent increased by about 60% and nearly doubled, even after we explained that we could not afford the increases. As a military family who was affected by the government shutdown missing a month of pay we asked for understanding and flexibility and received none… we were behind and willing to pay, but we needed an extra day to find the money we didn’t have.. We even asked if they could at the very least take off 30 days to account for the shutdown So that our account wouldn’t fall into auction or pre auction status, but again they completely dismissed us. We were also given incorrect information about the deadline to make a payment to save our unit. We were told we were supposed to make a payment by the end of day on that Wednesday, but after speaking with the manager, he said it was Thursday by a certain time so there was a lot of misunderstanding on the deadline, and if it was communicated clearly, we probably could’ve saved our belongings. These were not luxury items — they were clearly personal and essential items for our family. Things from deceased grandparents…military gear…children’s bedding & clothing etc… we were fine if they wanted to take all our belongings that what value like electronics TVs whatever but to take ALL of our clothes and shoes and our children’s things which was probably discarded of is wrong. We weren’t expecting these people to bend over backwards for us because that’s not their job and have a business to run but they had NO sympathy. They had NO care and they showed it in their demeanor Every time I spoke to them & the fact that they doubled our monthly rent after we were struggling to pay the original agreement is wrong and makes me feel like we were purposely set up like this to lose all of our things. If you are a military family, or experiencing financial hardship, be cautious. This facility prioritizes money over people. 100%

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