Extra Space Storage

4.9
792 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 588 Route 38 E in Maple Shade, NJ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, alarmed units, manager living on site, exceptional security, covered loading bay, deliveries accepted, non climate controlled units available, parking spaces, elevator access, golf carts available, heated loading bay, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
588 Route 38 E, Maple Shade, NJ
08052, United States

Hours

Reviews

4.9
792 reviews
5 stars
745
4 stars
30
3 stars
8
2 stars
1
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Jodi and Azsa, received high praise for their exceptional customer service, being friendly, knowledgeable, and helpful.

Cleanliness

The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.

Professionalism

Customers appreciated the professionalism of the staff, who were described as courteous and efficient in handling inquiries and processes.

Concerns with Pricing

Several reviews mentioned dissatisfaction with frequent rate increases, leading to concerns about the overall value of the service.

Auction Process Issues

There were serious complaints regarding the handling of a storage auction, raising concerns about the integrity of the auction process and management practices.
  • LD
    Lauren DeCerbo
    4 days ago
    5.0
    Everyone there has been so friendly, so professional and incredibly helpful. In particular I spoke to Mark on the phone today and couldn't be happier with the customer service. Also the facilities are clean and feel very safe.
  • KS
    Kyle Stone
    5 days ago
    5.0
    Dom and Emily were awesome! So nice and kind. Spoke to both of these ladies on different occasions they were very helpful!
  • AJ
    Angelica Janicki
    Nov 8, 2025
    5.0
    Dom was fantastic!!! She truly helped us understand rates and difference between personal and business accounts. She was extremely friendly and understanding. She answered all our questions. She deserves a promotion or raise!!!! Truly exceptional for what customer experience should look like
  • MW
    michael wright
    Nov 5, 2025
    5.0
    Jodi was soooo great ! When we first got there she took us to two different sizes to show us the storage spaces and then took us back to office . She was patient , kind and generous to look at prices in the area to help us feel comfortable choosing the right place for us in price . We can’t thank you enough Jodi .
  • JC
    Jennifer Campos
    Oct 15, 2025
    5.0
    “I was very impressed with the level of customer service at this storage facility. The staff was knowledgeable, courteous, and efficient.”

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.