Store your belongings at Extra Space Storage on 588 Route 38 E in Maple Shade, NJ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, alarmed units, manager living on site, exceptional security, covered loading bay, deliveries accepted, non climate controlled units available, parking spaces, elevator access, golf carts available, heated loading bay, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff, particularly Jodi and Azsa, received high praise for their exceptional customer service, being friendly, knowledgeable, and helpful.
Cleanliness
The facility is consistently noted for being clean and well-maintained, contributing to a positive customer experience.
Professionalism
Customers appreciated the professionalism of the staff, who were described as courteous and efficient in handling inquiries and processes.
Concerns with Pricing
Several reviews mentioned dissatisfaction with frequent rate increases, leading to concerns about the overall value of the service.
Auction Process Issues
There were serious complaints regarding the handling of a storage auction, raising concerns about the integrity of the auction process and management practices.
LD
Lauren DeCerbo
4 days ago
5.0
Everyone there has been so friendly, so professional and incredibly helpful. In particular I spoke to Mark on the phone today and couldn't be happier with the customer service. Also the facilities are clean and feel very safe.
KS
Kyle Stone
5 days ago
5.0
Dom and Emily were awesome! So nice and kind. Spoke to both of these ladies on different occasions they were very helpful!
AJ
Angelica Janicki
Nov 8, 2025
5.0
Dom was fantastic!!! She truly helped us understand rates and difference between personal and business accounts. She was extremely friendly and understanding. She answered all our questions. She deserves a promotion or raise!!!! Truly exceptional for what customer experience should look like
MW
michael wright
Nov 5, 2025
5.0
Jodi was soooo great ! When we first got there she took us to two different sizes to show us the storage spaces and then took us back to office . She was patient , kind and generous to look at prices in the area to help us feel comfortable choosing the right place for us in price . We can’t thank you enough Jodi .
JC
Jennifer Campos
Oct 15, 2025
5.0
“I was very impressed with the level of customer service at this storage facility. The staff was knowledgeable, courteous, and efficient.”
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Maple Shade, Moorestown, and Cherry Hill.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Route 38 E and S Lenola Rd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the gate access hours for Extra Space Storage in Maple Shade, NJ?
The gate hours for accessing storage units are from 6:00 AM to 10:00 PM every day of the week, Sunday through Saturday.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most Extra Space Storage facilities offer climate-controlled units for temperature-sensitive items, alongside standard units without climate control.
Is drive-up access available at Extra Space Storage?
Yes, drive-up storage units are available, allowing you to pull your vehicle directly to your unit for easier loading and unloading.
Do you provide vehicle storage services?
Yes, Extra Space Storage offers indoor, outdoor, and covered vehicle storage solutions for both short-term and long-term needs.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa payment methods.
Where is Extra Space Storage located?
It is located at 588 Route 38 E, Maple Shade, NJ 08052, near the intersection of Route 38 E and S Lenola Rd.
What are the holiday closures for Extra Space Storage?
The facility is closed on November 27, 2025, December 25, 2025, January 1, 2026, and July 4, 2026.
What nearby dining options are available around Extra Space Storage?
Nearby dining options include The Melting Pot, a fondue and American restaurant, Posh, a French restaurant, and Bittersweet Cafe, a coffee shop and cafe.
Are there any automotive services near Extra Space Storage?
Yes, nearby automotive services include Finish Line Wash & Lube car wash and oil change, Pep Boys for tire and auto repair, and Alfa Romeo Fiat of Maple Shade car dealership.
What nearby conveniences can help when visiting Extra Space Storage?
Nearby conveniences include Wawa convenience stores and gas stations, PNC ATM, OceanFirst Bank ATM, and the Minute Key locksmith service.