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Lowe's Home Improvement

3.9
(1959 reviews)

Business Details

1520 Route 38, Lumberton, NJ
08048, United States
(609) 518-7680
https://www.lowes.com/store/NJ-Lumberton/1575

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Lumberton, NJ, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
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  • DebitAvailable

Location

Lowe's Home Improvement
1520 Route 38, Lumberton, NJ
08048, United States

Hours

Reviews

3.9
1,959 reviews
5 stars
990
4 stars
448
3 stars
191
2 stars
87
1 star
243

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported poor service and unhelpful staff.

Store Organization

Customers frequently mentioned that the store is disorganized and cluttered, making it difficult to find items.

Product Availability

Several reviews noted issues with product availability, including out-of-stock items and discrepancies between online and in-store inventory.

Management Issues

There were complaints regarding management practices and employee training, with some customers expressing dissatisfaction with how issues were handled.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, particularly with specific employees who provided excellent service.
  • KF
    Katherine Freni
    5 days ago
    1.0
    I went in to look at plants and found one i loved on discount then was told by Cody(allegedly the manager although I saw no reason he should be in that position) that it wasn't included in the sale. Pat the cashier was lovely and would make a fabulous manager as she is the best at her jo: professional and went above and beyond. Cody could learn a thing or two from Pat and her customer service skills but clearly Lowes is committed to having mediocre men in management when they aren't capable.
  • BC
    Brian Collins
    Feb 14, 2026
    1.0
    just went to the mt Holly location to pick up a new shower and shroud. it cost me around 1000 dollars. I asked the store associate to help me load it into my truck as I was alone making the purchase. he told me they aren't allowed to leave the store. I asked another guy and he also said this. so I called the store to speak with a manager and was left on hold for 15 minutes. so in conclusion no one does there job there but they have no problem taking your money. go to home depot and save yourself the headache and backache
  • CS
    Carrie Sager
    Feb 13, 2026
    3.0
    Theres never anyone to help you. Associates see you and run by do they dont have to help forcing me to ask other shoppers for their aid.
  • AP
    angela p
    Feb 10, 2026
    5.0
    Let me tell you this wasn't gonna start out as a five star review but with the help that I got at the Lowe's in Lumberton with the sales manager, Eric Fahey and Kyle and their other associate Tom, I was very pleased with how they listened to my complaint and inquiry. I got a dryer from Lowe's December 23. I needed service on it three weeks later and then needed service again in February, they wanted to replace almost every part in the whirlpool dryer and I was not having that I feel as though maybe $600 ain't a lot of money but it is to me and I pointed that out to Kyle , Tom and Eric and they agreed and said don't worry we're gonna get you a new dryer and it was delivered the next day. I am more than happy with their response time and for their patience thank you so much guys.
  • AK
    Alisa Kelly
    Feb 9, 2026
    5.0
    Tyler Dickinson helped my friend and I tonight in the hardware department. He was so helpful and courteous. I would definitely recommend this Lowe’s to family and friends. We were very satisfied with our visit. Thank you very much Tyler!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.

Brand Certified Facts from Lowe's Home Improvement

Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
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