Lowe's Home Improvement

3.9
1936 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Lumberton, NJ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1520 Route 38, Lumberton, NJ
08048, United States

Hours

Reviews

4.0
1,745 reviews
5 stars
871
4 stars
427
3 stars
171
2 stars
68
1 star
208

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including difficulty finding assistance and unhelpful staff.

Product Quality

Several reviews mentioned issues with product quality, including damaged items and lack of support for warranty claims.

Store Organization

Customers frequently noted that the store was disorganized and cluttered, making it hard to navigate and find items.

Employee Helpfulness

While some employees were praised for their helpfulness, many reviews indicated that staff were often unavailable or unresponsive.

Pricing

Customers noted that prices were generally higher than competitors like Home Depot, but some appreciated the military discount.
  • SK
    Shawn Kilgore
    Nov 11, 2025
    4.0
    Grandma's Sampler is great.
  • KM
    Katelyn Merrill
    Nov 4, 2025
    1.0
    The very rude associate Karen, living up to the name, was extremely snotty and unprofessional. We will buy our stove from Home Depot for any price difference rather than deal with the horrible customer service and not even a greeting but a rude stare while she moved us out of the way then offered nothing but stares when we were looking for help. How disappointing. I hope you’re smart enough to keep that horrible woman off the sales floor because she is the worst salesperson you could have had.
  • WF
    William Fyler
    Oct 26, 2025
    1.0
    Twice in a week I’ve came in here and found everything EXCEPT EMPLOYEES WILLING TO WORK. This Lowe’s sucks. Wasted two trips here just to go to Home Depot. Don’t waste your time going to this Lowe’s at all
  • DD
    Donna
    Oct 20, 2025
    2.0
    In mainstream America the customer is no longer able to get assistance. I waited for the representative to finish with a customer to find out if there were any funds on my gift card only to find out there were zero dollars. Of you don't use a gift card in a certain time frame you will lose it. I needed keys made. I was told someone will come to the dept or use the self made service. After getting a rep to help me he was so involved in doing other things he made two out of three keys for me while discussing with another employee of where he suppose to be. I will never go back to Lowes again. Customer service is horrible..
  • AH
    Amanda High
    Oct 12, 2025
    1.0
    Awful blocking off isles and ignoring you when you ask how I can get what I needed down that Isle.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.