Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Lumberton, NJ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Many customers reported poor customer service, including difficulty finding assistance and unhelpful staff.
Product Quality
Several reviews mentioned issues with product quality, including damaged items and lack of support for warranty claims.
Store Organization
Customers frequently noted that the store was disorganized and cluttered, making it hard to navigate and find items.
Employee Helpfulness
While some employees were praised for their helpfulness, many reviews indicated that staff were often unavailable or unresponsive.
Pricing
Customers noted that prices were generally higher than competitors like Home Depot, but some appreciated the military discount.
SK
Shawn Kilgore
Nov 11, 2025
4.0
Grandma's Sampler is great.
KM
Katelyn Merrill
Nov 4, 2025
1.0
The very rude associate Karen, living up to the name, was extremely snotty and unprofessional. We will buy our stove from Home Depot for any price difference rather than deal with the horrible customer service and not even a greeting but a rude stare while she moved us out of the way then offered nothing but stares when we were looking for help. How disappointing. I hope you’re smart enough to keep that horrible woman off the sales floor because she is the worst salesperson you could have had.
WF
William Fyler
Oct 26, 2025
1.0
Twice in a week I’ve came in here and found everything EXCEPT EMPLOYEES WILLING TO WORK. This Lowe’s sucks. Wasted two trips here just to go to Home Depot. Don’t waste your time going to this Lowe’s at all
DD
Donna
Oct 20, 2025
2.0
In mainstream America the customer is no longer able to get assistance. I waited for the representative to finish with a customer to find out if there were any funds on my gift card only to find out there were zero dollars. Of you don't use a gift card in a certain time frame you will lose it. I needed keys made. I was told someone will come to the dept or use the self made service. After getting a rep to help me he was so involved in doing other things he made two out of three keys for me while discussing with another employee of where he suppose to be. I will never go back to Lowes again. Customer service is horrible..
AH
Amanda High
Oct 12, 2025
1.0
Awful blocking off isles and ignoring you when you ask how I can get what I needed down that Isle.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Lumberton, NJ?
You can find quality hardware products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, and bathroom storage among others at Lowe's Home Improvement in Lumberton, NJ.
What are the store hours for Lowe's Home Improvement in Lumberton?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with closures on some holidays such as November 27 and December 25.
Does Lowe's in Lumberton offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to conveniently get your purchases to you.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if the order status changes.
What payment options does Lowe's Lumberton accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Are there any installation services available at Lowe's Lumberton?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, countertops, doors, HVAC, lighting, roofing, fencing, and many more.
Where is Lowe's Home Improvement located in Lumberton, NJ?
Lowe's Home Improvement is located at 1520 Route 38, Building 10, Lumberton, NJ 08048.
Which nearby places can I visit for dining options when shopping at Lowe's Lumberton?
You can visit Saladworks nearby for healthy salad and soup options, or Wawa for convenience store items and coffee.
Are there nearby financial services more convenient for shoppers at Lowe's Lumberton?
Yes, there are several ATMs nearby including Coinme, Coinstar Kiosk - Bitcoin ATM, Bank of America ATM, and Wells Fargo ATM, which can be convenient for shoppers.
If I want to get some self-care services after shopping at Lowe's Lumberton, where can I go nearby?
Nearby, you can visit Hand & Stone Massage and Facial Spa, Bees Nails & Spa, or Dazzled Lash and Brow Studio for massage, nail, and beauty services.