Question 1

Can I use my current frame with my Tempur-Pedic Mattress?

Accepted Answer

Yes. We design our mattresses to fit most standard size bed furniture and frames.

Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.

If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.

Question 2

How does my new mattress arrive?

Accepted Answer

With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.

The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.

Question 3

What is the difference between Medium & Medium Hybrid in feel?

Accepted Answer

Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.

Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.

Question 4

Do you offer mattresses for RVs, boats, planes or other non-traditional locations?

Accepted Answer

Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.

Call 888-811-5053 to speak with a Sleep Expert.

Question 5

Do you have replacement covers for mattresses?

Accepted Answer

Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.

Question 6

Can I use my current bed frame with a Tempur-Pedic mattress?

Accepted Answer

Yes, Tempur-Pedic mattresses are designed to fit most standard bed frames. For best support, use a flat, solid surface or slats that are at least 3 inches wide and spaced no more than 4 inches apart.

Question 7

How will my new mattress be delivered?

Accepted Answer

Most Tempur-Pedic mattresses come with free White Glove delivery, where the mattress cover is removed and set up for you. The TEMPUR-Cloud model ships compressed via UPS for convenient self-setup.

Question 8

What is the difference in feel between Medium and Medium Hybrid mattresses?

Accepted Answer

Medium Hybrid mattresses feature a coil system combined with TEMPUR® materials, offering pressure relief with more bounce and slightly softer feel compared to non-hybrid Medium mattresses made entirely of TEMPUR® materials.

Question 9

Does Tempur-Pedic offer custom mattresses for non-traditional spaces like RVs or boats?

Accepted Answer

Yes, custom sized Tempur-Pedic mattresses can be ordered through an authorized partner. Prepare your custom dimensions and call 888-811-5053 to discuss your needs with a Sleep Expert.

Question 10

Are replacement mattress covers available?

Accepted Answer

Replacement covers are available for mattresses with removable covers. Current model covers can be ordered online, and for older models, Sleep Guides in-store can assist you.

Question 11

What payment methods are accepted at the Tempur-Pedic Flagship Store in Livingston, NJ?

Accepted Answer

The store accepts various payment options including American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing, MasterCard, and Visa.

Question 12

What are the store hours for the Tempur-Pedic Flagship Store in Livingston?

Accepted Answer

The store is open Monday through Saturday from 11:00 AM to 7:00 PM and on Sundays from 11:00 AM to 5:00 PM.

Question 13

Are there dining options nearby to the Tempur-Pedic Flagship Store where customers can eat before or after shopping?

Accepted Answer

Yes, several nearby restaurants include Shake Shack for burgers, Blaze Pizza for customizable pizzas, Tropical Smoothie Cafe for smoothies and sandwiches, and The Simple Greek for Mediterranean cuisine.

Question 14

Which nearby places offer coffee or refreshments near the Tempur-Pedic Flagship Store?

Accepted Answer

Customers can visit Starbucks, The Twisted Tulip cafe, or Twisted Tulip coffee shop located close to the store for coffee and light refreshments.

Question 15

What other retail or service locations are near the Tempur-Pedic Flagship Store that customers might find useful?

Accepted Answer

Nearby useful locations include The Container Store for home goods, Quest Diagnostics for medical testing, Sprint Store for mobile phones, and European Wax Center for beauty services.

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