Business Details
About
Mattress StoreBedroom Furniture StoreBedding StoreTempur Sealy International Inc.
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Tempur-Pedic Flagship Store
280 Eisenhower Parkway, Livingston, NJ
07039, United States
Hours
Reviews
5.0
729 reviews
5 stars
717
4 stars7
3 stars2
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Bill and Georgia, for their knowledge, helpfulness, and patience during the purchasing process.
Product Knowledge
Reviewers highlighted the staff's extensive knowledge about products, which helped them make informed decisions without feeling pressured.
Positive Experiences
Many customers reported great overall experiences, expressing satisfaction with their purchases and the service received.
Delivery Issues
Some customers experienced challenges with post-purchase support and delivery issues, indicating a need for improved follow-up service.
- VSVanessa SilvaDec 26, 20255.0Bill at Tempur-Pedic was such a pleasure! He was so informative, knowledgeable and helpful when buying pillows. I learned so much in a half hour! This is our go-to for pillows 100%! I Highly recommend & look for Bill!
- MGMichael GDec 21, 20255.0Great experience, can't wait to get the new mattress!
- ADAlex DuanDec 14, 20255.0Great customer service. Bill was super helpful. Happy I shopped here.
- TSToni SoteloNov 30, 20255.0Great experience at Livingston Tempur-Pedic store. Bill was very knowledgeable and helped us pick the right mattress for us.
- ASAdmin SupportNov 30, 20255.0Great service! Thanks to bill for helping us find the best mattress!
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic mattress?
Yes, Tempur-Pedic mattresses are designed to fit most standard bed frames. For best support, use a flat, solid surface or slats that are at least 3 inches wide and spaced no more than 4 inches apart.
How will my new mattress be delivered?
Most Tempur-Pedic mattresses come with free White Glove delivery, where the mattress cover is removed and set up for you. The TEMPUR-Cloud model ships compressed via UPS for convenient self-setup.
What is the difference in feel between Medium and Medium Hybrid mattresses?
Medium Hybrid mattresses feature a coil system combined with TEMPUR® materials, offering pressure relief with more bounce and slightly softer feel compared to non-hybrid Medium mattresses made entirely of TEMPUR® materials.
Does Tempur-Pedic offer custom mattresses for non-traditional spaces like RVs or boats?
Yes, custom sized Tempur-Pedic mattresses can be ordered through an authorized partner. Prepare your custom dimensions and call 888-811-5053 to discuss your needs with a Sleep Expert.
Are replacement mattress covers available?
Replacement covers are available for mattresses with removable covers. Current model covers can be ordered online, and for older models, Sleep Guides in-store can assist you.
What payment methods are accepted at the Tempur-Pedic Flagship Store in Livingston, NJ?
The store accepts various payment options including American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing, MasterCard, and Visa.
What are the store hours for the Tempur-Pedic Flagship Store in Livingston?
The store is open Monday through Saturday from 11:00 AM to 7:00 PM and on Sundays from 11:00 AM to 5:00 PM.
Are there dining options nearby to the Tempur-Pedic Flagship Store where customers can eat before or after shopping?
Yes, several nearby restaurants include Shake Shack for burgers, Blaze Pizza for customizable pizzas, Tropical Smoothie Cafe for smoothies and sandwiches, and The Simple Greek for Mediterranean cuisine.
Which nearby places offer coffee or refreshments near the Tempur-Pedic Flagship Store?
Customers can visit Starbucks, The Twisted Tulip cafe, or Twisted Tulip coffee shop located close to the store for coffee and light refreshments.
What other retail or service locations are near the Tempur-Pedic Flagship Store that customers might find useful?
Nearby useful locations include The Container Store for home goods, Quest Diagnostics for medical testing, Sprint Store for mobile phones, and European Wax Center for beauty services.