Raymour & Flanigan Furniture and Mattress Store

4.7
1187 reviews

About

Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 1149 Route 23 South in Kinnelon, NJ to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Raymour & Flanigan Furniture and Mattress Store
1149 Route 23 South, Kinnelon, NJ
07405, United States

Hours

Reviews

4.7
1,187 reviews
5 stars
1,008
4 stars
89
3 stars
25
2 stars
13
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of the sales staff, particularly mentioning individuals like Kal, Jim, and Ann Marie for their attentive service.

Product Quality

Customers expressed satisfaction with the quality of the furniture, noting that it met their expectations and was well-made.

Delivery Issues

Some customers reported problems with delivery, including delays and lack of communication, which negatively impacted their overall experience.

Return Policy

Several reviews highlighted dissatisfaction with the strict no return policy, leading to frustration among customers who felt their concerns were not adequately addressed.

Shopping Experience

Overall, many customers enjoyed a low-pressure shopping environment, appreciating the ability to browse without feeling rushed.
  • AP
    Anna Pushnya
    Nov 11, 2025
    2.0
    Our floor was damaged when our new bedroom set was delivered nearly 6 weeks ago and I’ve been bounced around like a ping pong trying to get the floor repaired. I call the customer service phone number; they tells me to call the show room. I call the show room, they direct me to delivery. I call delivery, don’t hear back from anyone over there - it’s BEYOND frustrating. Only giving two stars because we actually love the bedroom set itself and the delivery team was accommodating with us and our move in date.
  • PM
    Paul Barletta (Barletta Marketing)
    Oct 27, 2025
    5.0
    Awesome experience!!!
  • PD
    Peter DeGroat
    Oct 9, 2025
    5.0
    My experience was great.... cant wait for my couch to arrive tomorrow 😍
  • DS
    David Schofield
    Sep 29, 2025
    5.0
    Our salesman, Jim, was very friendly and helpful. He made the purchase quick and seamless without pressuring us in any way. I look forward to working with him and shopping at Raymour and Flannigan again when my wife and I need additional items.
  • JS
    Joanna Siddiqui
    Sep 27, 2025
    5.0
    We worked with Kal and he was so amazing!! He went above and beyond to make sure we loved every piece. I was very picky and was looking for something specific. He found it in another showroom so I could see it in person. I highly recommend you go in and ask for Kal.

Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store

Where is Raymour & Flanigan Furniture and Mattress Store located?

Raymour & Flanigan Furniture and Mattress Store is located at 1149 Route 23 South, Kinnelon, NJ 07405, US.

What are the store hours for Raymour & Flanigan Furniture and Mattress Store?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.