Store your belongings at Extra Space Storage on 6 N Hope Chapel Rd in Jackson, NJ today! Our large selection of storage units, drive up access, climate controlled units, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, elevator access, heated loading bay, wide drive isles, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Nicole and Ashley received numerous commendations for their exceptional customer service, going above and beyond to assist customers.
Cleanliness
The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.
Ease of Process
Customers appreciated the smooth and efficient process for renting storage units, highlighting the helpfulness of staff in guiding them.
Staff Friendliness
Reviews frequently mention the friendly and accommodating nature of the staff, enhancing the overall customer experience.
MM
Maranllely Mercado
6 days ago
5.0
Was a great experience specially with Nichole she was very helpful and very professional overall very supportive to my needs, I really appreciate her being able to help me with everything and to be supportive to me !! I will definitely give her a 200% on her service!! Thank you so much!
MR
Marta Rowlands
Feb 20, 2026
5.0
Nicole was very polite,patient and knowledgeable, professional and the storage space itself is impeccable
EL
Ezekiel Luster
Feb 20, 2026
5.0
I had an excellent experience at Extra Space Storage! The facility is clean, well-maintained, and feels very secure. The entire process was smooth and stress-free.
A special thank you to Nicole T. — she was absolutely outstanding! She was professional, patient, and incredibly helpful. She took the time to answer all of my questions and made sure I understood everything clearly. Her kindness and positive attitude truly made a difference.
If you’re looking for storage and great customer service, I highly recommend Extra Space Storage — and be sure to ask for Nicole T.!
ST
Susan Temple
Feb 10, 2026
5.0
Nicole and Will are very friendly and helpful. I'm looking forward to keeping my possessions in their clean, and easy to maneuver facility. Just moved my stuff in today and so far all interactions have been professional and courteous.
DL
Deirdre Luster
Feb 4, 2026
5.0
From the bottom of my heart, I want to say how incredibly grateful I am for Nicole at Extra Space Storage. She didn’t just meet expectations—she exceeded them in ways that truly touched me. Her compassion, patience, and genuine care turned what could have been a stressful situation into a moment of peace and reassurance.
Nicole goes far beyond customer service. She listens, she shows up, and she makes you feel seen and valued as a person—not just a customer. In today’s world, that kind of dedication is rare, and it meant more to me than words can express.
Because of Nicole, my experience with Extra Space Storage was not just positive—it was memorable and heartfelt. She is a true gem, and the kind of person every company hopes to have representing them. Thank you, Nicole, for going above and beyond and for leading with kindness and excellence.
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If you’d like it even more heartfelt, faith-based, or shortened for Google reviews, just say the word 💛
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Jackson, Lakewood, Whitesville, and Woodmere.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of N Hope Chapel Rd and E Veterans Hwy.
What is the closest landmark to Extra Space Storage?
Extra Space Storage is near Liberty Commons shopping district.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
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