Business Details
About
Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 530 Chancellor Ave in Irvington, NJ today! Our large selection of storage units, electronic gate access, manager living on site, exceptional security, ADA compliant, multiple entrance/exit gates, elevator access, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
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Location
Hours
Reviews
5.0
378 reviews
5 stars
371
4 stars3
3 stars3
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, with specific praise for staff members like Cee, Ann, and Jermaine for their professionalism and helpfulness.
Cleanliness
Customers consistently mention the cleanliness and organization of the storage facility, noting it as a significant positive aspect of their experience.
Pricing Concerns
Some reviews express dissatisfaction with hidden fees and unexpected price increases after a promotional period, indicating a potential area for improvement.
Accessibility
The facility is noted for its easy access and climate control, contributing to a positive overall experience for customers.
Overall Experience
Many customers report a great overall experience, recommending the facility to friends and family, and expressing satisfaction with their storage solutions.
- KAKay Anderson2 days ago5.0Cee helped me out a lot with explaining everything from the sizes to the prices she has an great work ethic and she knows how to talk to customers thank you so much Cee
- DJDa'Shaneia Jones3 days ago5.0When I say this is the most professional and cleanest storage place I’ve been too it’s top tier! And Cee is the sweetest , she helped me with everything I needed and went above and beyond to make sure I was good! I definitely recommend this place to my friends and family 10/10 ⭐️
- SMSparkle MooreNov 11, 20254.0Super clean and temperature controlled. Great team of employees who are always helpful when needed. Only complaint is often the sliding door is not working. Twice ive had to manually slide it open.
- AWAllon WigginsNov 10, 20255.0I had an amazing experience this morning thanks to Cee! She helped me secure a storage unit and went above and beyond. She gave me a full tour of both possible units, clearly explained the pricing, and made sure I understood everything before making a decision. Her professionalism and friendliness made the whole process super easy. Definitely appreciate her help—Cee was amazing!
- KRKenneth R.Oct 28, 20251.0I’m warning anyone thinking of renting from Extra Space Storage. This company operates on the very definition of bait and switch. You’d think a newer location would want to build trust and keep customers, but instead they pull stunts like this. I signed up for a unit at what I thought was a fair, clearly listed price. Nowhere did it say “promotional," it was simply the price shown on their website. But after just four months, they more than doubled my rent. Not a $10 or $15 increase like you might expect in this industry. They literally over-doubled it into the triple digits. When I asked why, I was told my original rate was a “promotion” that had expired. That’s funny, because it was never labeled as one. Not online, not in my contract, nowhere. Just a convenient excuse to hike prices once you’re already locked in and all your belongings are stored. To make matters worse, if you fall behind, they won’t even let you pay just the past-due balance to catch up. They say they can't accept partial payments and demand you pay the past-due plus the current month or threaten to tack on legal fees and auction your belongings. It’s a total shakedown! I've never dealt with larger scammers. This company preys on trust and convenience, knowing it’s a hassle to move out once you’re in. It’s greedy, deceptive, and flat-out unethical. Save yourself the stress and go anywhere else. Extra Space Storage is anything but “extra” unless we’re talking about extra fees, extra lies, and extra headaches. You've been warned!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Irvington, Hillside, Union, Maplewood, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located just off the Phillipsburg-Newark Expy, near the intersection of Chancellor Ave and Coit St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the operating hours of Extra Space Storage in Irvington, NJ?
Extra Space Storage is open from 8:00 AM to 7:00 PM Monday through Saturday, and from 10:00 AM to 4:00 PM on Sundays.
Does Extra Space Storage in Irvington offer climate-controlled units?
Yes, most Extra Space Storage facilities, including the Irvington location, offer climate-controlled units for temperature-sensitive items.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies, including boxes, available online and at the facility.
Is there vehicle storage available at Extra Space Storage in Irvington?
Yes, Extra Space Storage provides indoor, outdoor, and covered vehicle storage solutions for cars and other vehicles.
What payment options does Extra Space Storage accept?
They accept several payment methods including American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Where is Extra Space Storage located in Irvington?
Extra Space Storage is located at 530 Chancellor Ave, Irvington, NJ 07111, near the intersection of Chancellor Ave and Coit St.
What nearby automotive services are available around Extra Space Storage?
Nearby automotive services include Marty’s Service Garage, Custom Wheels for repairs and tires, Hugo the Car Doctor, and MTS Towing for roadside emergencies, which can assist customers with vehicle needs during storage.
Are there any nearby food options near Extra Space Storage in Irvington?
Yes, customers can visit Dunkin' for coffee and donuts, Aubri's Mobile Kitchen for American food, and Just Jerk Jamaican Cuisine or Top Taste Restaurant for Caribbean and Jamaican dishes before or after visiting the storage facility.
How can nearby transit or local businesses assist customers visiting Extra Space Storage?
Nearby services like Americar Auto Rentals and Chancellor Auto Group can help with vehicle rentals or purchases, making it convenient for customers who need transportation while accessing storage. Additionally, the facility’s location near the Phillipsburg-Newark Expressway makes it accessible for drivers.
Does Extra Space Storage in Irvington offer any discounts for online reservations?
Yes, you can rent online today to get up to 40% off storage by visiting their website and reserving a unit.