Extra Space Storage

5.0
413 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 530 Chancellor Ave in Irvington, NJ today! Our large selection of storage units, electronic gate access, exceptional security, ADA compliant, multiple entrance/exit gates, elevator access, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
530 Chancellor Ave, Irvington, NJ
07111, United States

Hours

Reviews

5.0
413 reviews
5 stars
405
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of Ann and Cee for their exceptional service.

Cleanliness

The facility is frequently described as clean, organized, and well-maintained, contributing to a positive customer experience.

Pricing Issues

Several reviews highlighted concerns about unexpected price increases and hidden fees, leading to dissatisfaction among some customers.

Overall Experience

Most customers reported a great overall experience, recommending the storage facility to friends and family.
  • JM
    James Morgan
    3 days ago
    5.0
    Ann was very professional hard working loved her personality
  • BJ
    Bella Johnson
    Jan 3, 2026
    5.0
    Very helpful very kind
  • BT
    Bruno Tchetche
    Jan 3, 2026
    5.0
    Ann was à peach
  • TL
    trease lindsey
    Dec 8, 2025
    5.0
    The young Kaley that help me was very informative. She is a great example of extra space storage and should be a value to your company !
  • AK
    Ariel Kilpatrick
    Nov 25, 2025
    1.0
    Extra Space Storage on Chancellor avenue in Irvington New Jersey has roaches. I complained to onsite staff, they said an exterminator comes once a month. After a few months , the monthly fee increased by double the amount. After I called about the increase, they claimed a letter was sent to me in the mail informing that my storage price was going up. Also the they close at 7pm weekdays. I came there yesterday at 6:30pm and parked near the door that was close to where my storage is located, only to have the female that was working close the gate as I was about to unload my car. I ASKED HER, "why would you close the gate when you see I'm about to unload. She said " the gate was suppose to be closed at 6:45pm. I said, "well, it's only 6:33pm".Then she said, "well this door here at the end supposed to be closed at 6:30pm and if you want to complain to management you can".

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.