Lowe's Home Improvement

4.0
1341 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Howell, NJ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
4975 US Highway 9, Howell, NJ
07731, United States

Hours

Reviews

4.0
1,227 reviews
5 stars
649
4 stars
288
3 stars
110
2 stars
57
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude or unresponsive.

Staff Knowledge

Several customers highlighted knowledgeable staff who provided excellent assistance, particularly in specific departments like paint and kitchen cabinets.

Inventory Issues

Customers frequently reported problems with inventory accuracy, leading to wasted trips and frustration when items were not available as advertised.

Store Cleanliness

The store's organization and cleanliness received positive remarks, with many customers finding it easy to navigate.

Delivery Problems

Numerous reviews mentioned issues with delivery services, including delays and poor communication, leading to customer dissatisfaction.
  • DP
    Dally Mariet Moreno Prado
    Nov 16, 2025
    1.0
    This is the situation. An elderly man with a Trump cap approached my family to tell us that if we wanted free crafts (like Home Depot does) be careful. They think people are stupid. First there was no craft shelf, there were only brushes and paints. And the gentleman wanted my 6-year-old daughter to choose something and take it "for free" but he had to take pictures🤷🏻‍♀️ Pleaseee!! And then what? Do you call the police? Do you accuse us of theft? NO THANKS!! Something to clarify, the gentleman let one of the employees know what he was going to do. So he has the store's approval to believe that he can do this to people!
  • GM
    George M
    Nov 13, 2025
    5.0
    Mike in hardware is number one always very helpful and a great guy
  • FG
    Fmt_headfry Guy
    Nov 9, 2025
    1.0
    I honestly felt offended, I brought my dog with me to do a little home shopping and when I was checking out my cashier heleena went to pet my dog and because my dog walked away from her because she didn’t want to be pet the cashier then proceeded to say that my dog had autism. I was completely disgusted by this uncalled for comment.
  • AM
    Alexis McDonough
    Nov 5, 2025
    1.0
    Unfortunately I saw unholy things happening between 2 coworkers at this facility. I saw the name tags Danny and Helena on the workers who were inappropriately touching each other. It was very unsettling to see in a Lowe’s.
  • PC
    Paula C
    Nov 5, 2025
    1.0
    Now, I’m not usually one to write a review, especially a poor one, however, I’m deeply disturbed by the behavior displayed amongst two employees here! Daniel and Helena were NOT helpful as they were too busy acting like children! This is who you hire? Im disappointed as this place was my go to.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.