Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Howell, NJ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude or unresponsive.
Staff Knowledge
Several customers highlighted knowledgeable staff who provided excellent assistance, particularly in specific departments like paint and kitchen cabinets.
Inventory Issues
Customers frequently reported problems with inventory accuracy, leading to wasted trips and frustration when items were not available as advertised.
Store Cleanliness
The store's organization and cleanliness received positive remarks, with many customers finding it easy to navigate.
Delivery Problems
Numerous reviews mentioned issues with delivery services, including delays and poor communication, leading to customer dissatisfaction.
DP
Dally Mariet Moreno Prado
Nov 16, 2025
1.0
This is the situation. An elderly man with a Trump cap approached my family to tell us that if we wanted free crafts (like Home Depot does) be careful. They think people are stupid. First there was no craft shelf, there were only brushes and paints. And the gentleman wanted my 6-year-old daughter to choose something and take it "for free" but he had to take pictures🤷🏻♀️ Pleaseee!! And then what? Do you call the police? Do you accuse us of theft? NO THANKS!!
Something to clarify, the gentleman let one of the employees know what he was going to do. So he has the store's approval to believe that he can do this to people!
GM
George M
Nov 13, 2025
5.0
Mike in hardware is number one always very helpful and a great guy
FG
Fmt_headfry Guy
Nov 9, 2025
1.0
I honestly felt offended, I brought my dog with me to do a little home shopping and when I was checking out my cashier heleena went to pet my dog and because my dog walked away from her because she didn’t want to be pet the cashier then proceeded to say that my dog had autism. I was completely disgusted by this uncalled for comment.
AM
Alexis McDonough
Nov 5, 2025
1.0
Unfortunately I saw unholy things happening between 2 coworkers at this facility. I saw the name tags Danny and Helena on the workers who were inappropriately touching each other. It was very unsettling to see in a Lowe’s.
PC
Paula C
Nov 5, 2025
1.0
Now, I’m not usually one to write a review, especially a poor one, however, I’m deeply disturbed by the behavior displayed amongst two employees here! Daniel and Helena were NOT helpful as they were too busy acting like children! This is who you hire? Im disappointed as this place was my go to.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Howell, NJ?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, and gardening equipment at Lowe's Home Improvement in Howell, NJ.
What are the store hours for Lowe's Home Improvement in Howell, NJ?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday. Holiday hours vary and the store may be closed on certain holidays.
Does Lowe's Home Improvement in Howell, NJ offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to make shopping more convenient for customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What brands are available at Lowe's Home Improvement in Howell, NJ?
Lowe's carries many trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, and Kobalt among others.
Does Lowe's in Howell, NJ provide installation services?
Yes, Lowe's offers various installation services including appliances, cabinets, flooring, HVAC, windows, doors, and roofing installations.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts payment methods including American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can customers use nearby places when visiting Lowe's Home Improvement in Howell, NJ?
Customers can use nearby places like the CVS Pharmacy and Walgreens for quick pharmacy needs before or after shopping at Lowe's. Nearby coffee shops like Starbucks offer a place to relax, and entertainment options such as Xscape Theatres Howell 14 provide fun activities nearby.
Are there nearby fitness or recreational facilities near Lowe's in Howell, NJ?
Yes, LA Fitness and British Swim School - LA Fitness Howell are nearby, offering options for fitness and swimming lessons which customers might visit before or after shopping at Lowe's.
Where can I find banking and financial services near Lowe's Home Improvement in Howell, NJ?
Nearby banking options include Flagstar Bank, Garden State Community Bank, Chase Bank, and money transfer services like Western Union and Coinme ATM for convenient financial transactions.