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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Hillsborough, NJ offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,189 reviews
5 stars
617
4 stars
298
3 stars
73
2 stars
51
1 star
150
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with staff, including rudeness, lack of assistance, and unhelpful attitudes.
Product Availability
Customers frequently mentioned issues with stock availability and incorrect product locations within the store.
Delivery and Installation
Numerous reviews highlighted problems with delivery and installation services, including delays and poor handling of products.
Store Organization
Several customers noted that the store was disorganized, with items often misplaced or difficult to find.
Positive Staff Experiences
Despite negative feedback, some customers praised specific employees for their helpfulness and professionalism.
- AHAmawo Home2 days ago1.0This store has declined over the past few years. As a Profesional Contractor it is no longer convenient to direct my clients to the Hillsboro store as it's associates are clueless as to how customer service works. For example while purchasing sample backsplash tile all small subway like, the cashier came across one tile with no info. Rather than go back to the department I asked if any Pro Desk associates were available. Someone was called. After waiting 10 minutes for him to arrive he disappeared again to go check the price. He came back with a box displaying the tile and tells me the tile is sold by the box and he didn't know why it was displayed that way. After accusing me of opening the box he then tells me I have to buy the whole box. I informed him that I was a Lowes Pro and in the past the Pro desk would give samples to be returned and purches multiple. This guy tells me that if he did that he would be inappropriate as if to embarrass me in front of 4 others waiting to purchase. Even the people waiting were appalled. Now I'm forced to buy a partially filled box for full price that I will have a problem returning if the client doesn't like it. Never again. Lowes associates need training ! During another visit I asked an associate to see an exterior door lock that was locked behind glass. His response was "Can't you see it from there ?" Blood boiling I purchased locks from Amazon. The audacity of these people, who do they think they are ? If I could return all, I would but moving forward I will try to avoid Lowes from here on out!
- JJjeemjam172 days ago5.0Like any big box stores,sometimes it's hard to get problems resolved. I was fortunate to have numerous helpful and polite employees, and a manager who had to step in because of the procedure that needed to be followed, where certain items aren't returnable, unless they're deemed defective. Even though I live closer to home depot, I drive a little further to get to lowe's and in this case, i'm glad I did and I will continue to do so.
- PDPaul DerrickDec 20, 20255.0Shout out to the manager!! He was very helpful, and worked with me on a very hairy situation. Thank you!!!
- NNNoybDec 13, 20251.0Selection was nice & items were organized....staff however, My God!...whoever hires staff, need training. Bought two sets of washers and dryers, not cheap...and it was like pulling teeth to have someone help me load....and the manager w/this feminine energy kept avoiding to help and talking back at me like I'm a child....then the sumo wrestler, also manager, pointed to someone as well vs helping to announce Code 50...two guys came 7 minutes later....it's freezing outside.
- KKKaren Logothetis KarandrikasNov 30, 20255.0Lowe's always knows they sell pink buckets that way my husband can't take my pink bucket cuz I'll know they even sell pink women's tools I also saw a pink toolbox a big one I'm so excited
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Hillsborough, NJ?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical items, flooring, gardening equipment, tools, and more. Brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and many others.
What are the store hours for Lowe's Home Improvement in Hillsborough, NJ?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with some days closed or shortened.
Does Lowe's in Hillsborough offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check my order status or know when my order is ready for pickup at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. You will receive an email with pickup instructions when your order is ready.
What payment options are accepted at Lowe's Home Improvement in Hillsborough?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there installation services available at this Lowe's location?
Yes, Lowe's provides a variety of installation services including appliances, flooring, blinds, doors, cabinets, lighting, HVAC, fencing, roofing, and more.
How does Lowe's support customers with language needs?
Lowe's primarily operates in English and Spanish, with in-store translation services available for other languages.
Which nearby places could I visit before or after shopping at Lowe's Home Improvement?
Nearby you can visit Hillsborough Promenade shopping center, which includes stores like Kohl's, SEPHORA at Kohl's, GameStop, and restaurants such as Baskin-Robbins and Dunkin'. For services, there are dentists like Promenade Smiles Family Dentistry and salons such as Urban Wave.
Are there banking or financial services near Lowe's in Hillsborough?
Yes, nearby financial services include Affinity Federal Credit Union, PNC ATM, and Western Union for money transfer services.
What options are available nearby for home improvement related services?
Nearby services include Experts Garage Door Repair Installation Process and Blue Rhino Propane Exchange, which can complement your shopping at Lowe's for home improvement needs.