Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Hamilton, NJ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Many customers reported poor customer service experiences, including unhelpful staff and long wait times for assistance.
Product Availability
Customers expressed frustration with product availability and inaccurate stock information, leading to wasted trips and unmet expectations.
Delivery Issues
Numerous reviews highlighted significant problems with delivery scheduling and communication, causing delays and customer dissatisfaction.
Employee Helpfulness
While some customers praised individual employees for their helpfulness, overall experiences varied widely, with many noting a lack of assistance.
Store Environment
The store was described as clean and organized by some, but others reported issues with employee availability and responsiveness.
TS
Tee S
Nov 9, 2025
4.0
I tend to find the best prices & helpful workers. And to return an item is super easy.
TG
Tony Gonzalez
Oct 5, 2025
1.0
Very disappointed by them this morning i bought a Craftsman car jumper one month ago is not working no more i lost my receipt but is definitely from this lowes they said no receipt you have to deal with craftsman that's no good i got my product from them very disappointed i will never buy from them again i swear home depot is a lot better no receipt you get store credit lowes is not worth it
VN
Valerie Normandin
Oct 5, 2025
5.0
Employees were helpful and courteous. Checkout was very easy
RL
Robert Long
Oct 4, 2025
1.0
People don't seem to work here on Saturdays???
Announcement for help in Isle 15 was ignored.
You man who should be promoted, and actually cared, checked up on me twice [but apparently not qualified to use a lift] told me it was unlikely someone was going to come unless I ask again and again because others were preoccupied. And no it wasn't busy.
Got to checkout without the high self item, and lumbar sode had 1 customer stuck there for who knows why. 5 min later still no movement on them.
I left and put my stuff back (kindly in the same places)
AA
AllyeeMorales
Oct 1, 2025
1.0
Placed an order for a dishwasher, 3 weeks later the day of the delivery got an email that action was needed. I called lowes only to be told they needed to reschedule my delivery for the next day, next day comes no delivery despite a text message confirming the delivery time, I call once again and am told the item is out of stock BUT on order and will be delivered in 1 week. I confirm the item is still available and my order will not be canceled, I was reassured it was indeed on order from another store. 2 days before the next delivery I get a call there is something wrong with my order. It has now been 1 whole month since my order. I call back and am told by another employee the item is out of stock and there is no option except to buy another unit (more expensive) or cancel my order. WHAT HAPPENED TO THE UNIT I PURCHASED A MONTH AGO? Why did they wait an entire month to cancel? Why didn't the first person I talked to tell me the unit was unavailable? So I had to rearrange my sceduled three times for absolutely nothing and I all I received was a half hearted apology. LOWES where is your customer service?! I won't be turning to lowes for future appliance purchases, this was a huge disappointment and headache.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Hamilton, NJ?
You can find quality hardware products and building materials including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
Does Lowe's offer installation services?
Yes, Lowe's provides a wide array of installation services such as appliances, blinds, cabinets, flooring, lighting, roofing, HVAC, water heaters, and more to help with your home improvement projects.
What are Lowe's store hours in Hamilton, NJ?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary.
Can I order products online and pick them up at the Hamilton Lowe's store?
Yes, you can shop online and select in-store pickup at the Hamilton Lowe's location. You'll receive an email with pickup instructions when your order is ready.
Does Lowe's offer delivery services for purchases made at the Hamilton store?
Yes, Lowe's provides delivery services to customers, making it convenient to get your purchases delivered directly to your home.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
How can I find Lowe's Home Improvement in Hamilton, NJ?
Lowe's is located at 1000 Marketplace Boulevard, Hamilton, NJ 08691, USA.
What nearby places can I visit around Lowe's Home Improvement in Hamilton?
Nearby you can find Minute Key locksmiths, Blue Rhino Propane Exchange for propane supplies, BJ's Wholesale Club for warehouse shopping, and restaurants such as McDonald's and Chick-fil-A for dining options.
Are there nearby services that complement a visit to Lowe's Home Improvement?
Yes, nearby services include BJ's Tire Center for automotive repair, Verizon Wireless Premium Retailer for mobile needs, and UPS Alliance Shipping Partner for shipping and courier services, making it easy to handle various errands when visiting Lowe's.
What dining options are available near Lowe's Home Improvement in Hamilton?
Close to Lowe's, you can enjoy meals at McDonald's, Chick-fil-A, Chipotle Mexican Grill, and Cracker Barrel Old Country Store, offering a variety of fast food and American dining experiences.