Store your belongings at Extra Space Storage on 260 Railroad Ave in Hackensack, NJ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, kiosk, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Kay Lauber received numerous accolades for her exceptional customer service, being described as knowledgeable, helpful, and accommodating.
Facility Cleanliness
Customers consistently praised the cleanliness and organization of the storage facility, noting it as a positive aspect of their experience.
Pricing Concerns
Several reviews highlighted issues with significant price increases after initial sign-up, leading to dissatisfaction among some customers.
Staff Professionalism
The staff, particularly Kay and Yohann, were frequently mentioned for their professionalism and ability to assist customers effectively.
ER
Eduardo Rincon
3 days ago
5.0
Kay she is the best person and special people ,same with her is dificult x found in this times.
I love this unit because have more space and more better staff.
CB
chaiim barber
Nov 6, 2025
5.0
Great service! Very thorough and patient I appreciate all the help & assistance I would highly recommend for your storage need & make sure to go to Yohann!
MP
Marquis Pendleton
Oct 18, 2025
5.0
Great experience
PB
Philip Baily
Oct 9, 2025
5.0
Attention Extra Space Storage Hackensack Management 10-9-2025
We wanted to tell you about the excellent customer service that your Hackensack on-site manager, Ms. Kay Lauber, provided us today. She is obviously an experienced professional and very knowledgeable regarding the storage industry. She was able to answer all our questions. Her professionalism and preparedness clenched the deal for us. I feel that our vintage vehicle will be in good hands as long as she remains as the on-site manager. Kay has excellent customer service skills and is a great asset to your company.
Please give her a pat on the back for us or better yet a raise or bonus!
Pamela de Liz & Philip Baily
SS
sean santiago
Oct 6, 2025
5.0
Kay Was amazing help , fixed the problems I caused seamlessly thank you Kay
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Hackensack and Maywood.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Railroad Ave and Central Ave.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Fairleigh Dickinson University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
It is located at 260 Railroad Ave, Hackensack, NJ 07601.
What types of storage units are available at Extra Space Storage?
They offer a large selection including drive-up access units, climate-controlled units, and standard non climate-controlled units.
Does Extra Space Storage offer packing and moving supplies?
Yes, they provide moving and packing supplies including boxes available both online and at the facility.
Can I access my storage unit any time during the day?
You can access your storage unit any day between 6:00 AM and 10:00 PM during gate hours.
What payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Are there any special holiday closures for Extra Space Storage?
Yes, the facility is closed on major holidays including November 27, 2025, December 25, 2025, January 1, 2026, and July 4, 2026.
What is located near Extra Space Storage that customers might visit?
Nearby places include Shami Falafel, a Mediterranean restaurant; Bethel Pentecostal Church; and Bowler City, a bowling alley and event space.
How can nearby Shami Falafel enhance my visit to Extra Space Storage?
After storing your belongings, you can enjoy a meal at Shami Falafel, which offers Mediterranean cuisine and sandwiches, located close to Extra Space Storage.
Is there convenient parking or transportation near Extra Space Storage for customers?
Extra Space Storage provides wide drive aisles and multiple entrance/exit gates for easy vehicle access, and it is located near the intersection of Railroad Ave and Central Ave for convenient driving.