Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 320 S River St in Hackensack, NJ today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, security access to your floor only, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
529 reviews
5 stars
505
4 stars
8
3 stars4
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and attentive, with specific mentions of employees like Malcolm, Luis, and Brian.
Facility Condition
The storage facility is reported to be clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Concerns
Some customers expressed dissatisfaction with sudden price increases after initial rental periods.
Security Issues
There were serious concerns raised about security, including reports of theft and inadequate surveillance in certain areas.
- JWJonathan Worman4 days ago1.0Pest infestation, management says they have no control over it.
- ATAlfredo Tenelanda5 days ago1.0Horrible customer service. They have no class. Run do Not open an account with this facility. They have Issues with items you want to storage. But they charge you double the price from others. I’m closing my account as we speak and leaving a negative review. The manager is the worse in this location. She thinks she owns the place. I pay for a month and only used one week because they don’t allowed items that I need to be storage. Who they think they are to tell me what I can put in my storage when I’m paying top price. Go To Public storage same and better people working there and lower prices and you can place any item you like. Extra space business is the worse and facility manager is the same. She needs to get school on people skill. Has none. Hope this review help the next person
- BOB ODec 27, 20255.0Happy to be renting here
- WTWhite ThunderDec 27, 20255.0Good staff! Keep it up!
- WBWesam BahrawiDec 3, 20255.0Staff are very nice, respectful and very helpful always helping me out with all my requests and I’ve ever need help. They’re always available. Appreciate them. Specially Malcolm, He helped me multiple times if you ever need anything, he is your man
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of the Hackensack area, including Teaneck, Englewood, Little Ferry, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near River St & E Kennedy St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the access hours of Extra Space Storage in Hackensack, NJ?
Extra Space Storage on 320 S River St is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units are available at Extra Space Storage?
They offer a large selection of storage units including climate-controlled options, vehicle storage, and standard units to meet various needs.
Does Extra Space Storage accept deliveries?
Yes, this facility accepts deliveries directly to your storage unit for your convenience.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies for sale both online and at their local facilities.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Is there an on-site manager at the Extra Space Storage in Hackensack?
Yes, there is an on-site resident manager to assist you with your storage needs.
What should I know about the gate and office hours at Extra Space Storage?
The gate (access) hours are 6:00 AM to 10:00 PM daily, which is when you can access your unit; office hours may be the same, during which staff are available to assist you.
What nearby self-storage facilities are close to Extra Space Storage?
Life Storage and CubeSmart Self Storage are nearby if you're exploring other storage options in the Hackensack area.
Are there convenient places to grab food or coffee near Extra Space Storage?
Yes, Wawa nearby offers convenience store items, sandwiches, and coffee, perfect for a quick stop before or after your visit.
What automotive services are available near Extra Space Storage for vehicle maintenance?
Nearby automotive options include Hackensack Auto Spring & Wheel Alignment and Kaztech auto detailing and repair, helpful if you store a vehicle and need maintenance.