The Arhaus furniture store in Hackensack, NJ is located inside the The Shops at Riverside, occupying levels 1 and 2 near Bloomingdales. The Shops at Riverside is Bergen Countys premier indoor shopping mall, home to many luxury stores and restaurants. The Arhaus storefront has floor-to-ceiling windows set against brick columns, inviting visitors to explore the luxurious showroom. Inside, lifestyle staging areas mimic areas of the home, offering unique collections for living, dining, bedroom and outdoor spaces. Working with artisans all over the world, Arhaus creates one-of-a-kind masterpieces and reclaims exclusive vintage pieces.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.