Extra Space Storage

4.9
241 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 500 S Broad St in Glen Rock, NJ today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, personal access hour, heated loading bay, kiosk, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
500 S Broad St, Glen Rock, NJ
07452, United States

Hours

Reviews

4.9
241 reviews
5 stars
227
4 stars
6
3 stars
1
2 stars
1
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Tiffany, Heather, and Dorothy, received high praise for their helpfulness, professionalism, and willingness to go above and beyond for customers.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Transparency

Several customers expressed dissatisfaction with sudden price increases and lack of clear communication regarding rental terms, indicating a need for improved transparency.

Accessibility

Customers appreciated the easy access to the facility and the convenience of the location.
  • FC
    Family Coro
    Dec 12, 2025
    5.0
    Excellent service! Ryan went above and beyond to accommodate our storage needs. A phenomenal experience during our 2 year storage rental.
  • MH
    Molly Hare
    Dec 5, 2025
    1.0
    I rented a unit at Extra Space Storage and after just four months they doubled my rate without any notice. When I called to dispute it, I was told the rental is “month-to-month,” that rates are regularly reviewed against the market, and that they “always” send 30-day notice by first-class mail. I received no notice at all, and this critical “month-to-month” pricing structure is not clearly disclosed anywhere on their website. This pricing practice lacks transparency and is exactly how customers end up paying far more than they originally agreed to. I would strongly warn anyone against storing their belongings here unless you’re prepared for sudden, drastic price hikes.
  • EC
    Eulices Castillo
    Dec 2, 2025
    5.0
    Easy access
  • IF
    Isabella Francoeur
    Nov 26, 2025
    5.0
    I had the opportunity to meet Erick, the manager, who was very helpful. The location itself is pristine. I was concerned about my items being stolen at first, but now I feel it is a safe environment. I will recommend it.
  • 6D
    682 Davids
    Nov 16, 2025
    5.0
    Eric was phenomenal in helping me find the perfect storage solution. I went from a 5x10 to a 5x5 unit within 20 mins of broaching him with my dillema - the contend of my previous unit were Not that many and I wanted to stay on the ground Floor. He went above and beyond to saving me money and time!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.