Extra Space Storage

4.9
235 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 500 S Broad St in Glen Rock, NJ today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, personal access hour, heated loading bay, kiosk, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
500 S Broad St, Glen Rock, NJ
07452, United States

Hours

Reviews

4.9
235 reviews
5 stars
222
4 stars
6
3 stars
1
2 stars
1
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Dorothy, Tiffany, and Heather, received high praise for their helpfulness, professionalism, and friendly demeanor.

Cleanliness

The facility is consistently noted for being clean, well-maintained, and organized, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with unexpected price increases after initial promotional rates, leading to frustration and warnings for potential new customers.

Accessibility

Customers appreciate the easy access to the facility and the convenience of its location, making it a favorable choice for storage needs.

Overall Experience

Many reviews highlight a positive overall experience, with customers recommending the facility for its service and quality.
  • 6D
    682 Davids
    Nov 16, 2025
    5.0
    Eric was phenomenal in helping me find the perfect storage solution. I went from a 5x10 to a 5x5 unit within 20 mins of broaching him with my dillema - the contend of my previous unit were Not that many and I wanted to stay on the ground Floor. He went above and beyond to saving me money and time!
  • DL
    Donna Lance
    Nov 14, 2025
    5.0
    Erick was a huge help at Extra Storage Glen Rock. He was very helpful and guided me to choose the best storage space for my needs. Thank you Erick I appreciate your help
  • MM
    Mike Middleton
    Oct 17, 2025
    5.0
    This is an excellent facility. Easy to access, always clean and never busy. Would highly recommend to those in the area who looking for space. Eric the manager is great to work with.
  • JT
    John Thompson
    Oct 16, 2025
    5.0
    Great customer service for setting up new accounts! Thank you Eric
  • ST
    Salvador Torres
    Oct 14, 2025
    5.0
    I had the wrong code, he helped me get the right one and was so kind as well!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.