La-Z-Boy Freehold

4.8
315 reviews

About

Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Location

La-Z-Boy Freehold
348 West Main Street, Freehold, NJ
07728, United States

Hours

Reviews

4.8
315 reviews
5 stars
286
4 stars
11
3 stars
3
2 stars
1
1 star
14

What are people saying?

AI-generated from recent customer reviews

Sales Staff

Customers consistently praised the sales staff for being friendly, knowledgeable, and helpful without being pushy.

Product Selection

The store offers a wide variety of furniture options, styles, and fabrics, which customers found appealing.

Customer Experience

Many reviews highlighted a pleasant and stress-free shopping experience, with staff providing ample space for customers to explore.

Quality Concerns

Some customers expressed dissatisfaction with the quality of certain products and issues with warranty service.

Delivery Issues

A few reviews mentioned problems with delivery timelines and communication regarding order status.
  • LG
    Laurel Von Gerichten
    4 days ago
    5.0
    Shelley was very good at listening to what our requirements were. Also, when we found drawbacks in certain styles, she was able to supply alternatives. We ended up with a chair that we really like and are grateful for her help. She was very friendly, and there was no pressure to rush us into any decision.
  • JC
    J C
    Nov 11, 2025
    5.0
    Our experience was great thanks to Shelly, our amazing salesperson! What a gem! She is very knowledgeable and helpful and gave us plenty of time and space to review options on our own, while very clearly providing all the necessary information. As well she provided a lot of professional and creative insight into the pattern and material options and you can tell she enjoys the design portion of her job. She has a great eye for color and design. Shelly is a jewel in the crown. Highly recommend the store because of our experience with her. I only wish she had like minded co-workers. Once we went to pay, the rest of the staff did not make a good impression at all. They were not pleasant, and one other salesperson chimed in and she came off as snooty. It costs nothing to be nice and non judgmental. Learn from Shelly. She’s the best.
  • LJ
    Lucille JoAnn
    Nov 9, 2025
    5.0
    Love me a LazyBoy! Great experience at the Freehold store with Shelly, our saleswoman! Exceptional customer service and phenomenal personality. A++++ Thank you, Shelly
  • LC
    Lawrence Caroselli
    Nov 8, 2025
    5.0
    We are very happy with the service we received at the Freehold store. Shelley was very accommodating. She wasn’t pushy and explained everything well.
  • MM
    Mark Monette
    Oct 26, 2025
    5.0
    We had an excellent experience. Our salesperson Shelly was great. She was there when we needed her with everything that we would have wanted to see or hear about. But it never felt like she was on top of us we had plenty of space to explore and sit on the furniture to find what we wanted. Would highly recommend.

Frequently Asked Questions About La-Z-Boy Freehold

What types of furniture products does La-Z-Boy Freehold offer?

La-Z-Boy Freehold offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.

What are the operating hours for La-Z-Boy Freehold?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.