Extra Space Storage

4.9
195 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 80 Gibson Pl in Freehold, NJ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, drive up climate controlled units, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
80 Gibson Pl, Freehold, NJ
07728, United States

Hours

Reviews

4.9
195 reviews
5 stars
190
4 stars
1
3 stars
1
2 stars
1
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Kelly and Justin, received high praise for their helpfulness, professionalism, and ability to address customer needs.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with significant price increases, leading to frustration and negative feedback.

Overall Experience

Many customers reported positive experiences, highlighting ease of rental processes and the quality of service.
  • JR
    jose racine
    Jan 3, 2026
    5.0
    Kelly was super helpful and made the process of getting storage unit quick and easy!
  • AA
    Anthony
    Dec 30, 2025
    1.0
    Hit with 2 significant price increases in one year. Go somewhere else.
  • MS
    Moon Shine
    Dec 18, 2025
    5.0
    My second time and always Amazing service,
  • AS
    April Stanford
    Dec 11, 2025
    5.0
    I spoke with John our property manager about our account, yesterday. I followed up with him today, not realizing he was off. Kelly answered my call. She informed me that she was handling all of the calls for several properties when I called the number for the Neptune location. Kelly was efficient, very knowledgeable and super professional. I asked her a few questions and she was able to answer me and provided a pricing breakdown for the month. I had requested consideration on a rate increase and that was taken care of too. Kelly is amazing! I'm grateful that I got a chance to speak to her today.
  • AS
    Angela Stanford
    Dec 11, 2025
    5.0
    Kelly is amazing and was very helpful with questions about our account.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.