Tempur-Pedic Flagship Store

4.9
592 reviews

About

Mattress StoreBedroom Furniture StoreBedding StoreTempur Sealy International Inc.
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Tempur-Pedic Flagship Store
150, U.S. 9, Englishtown, NJ
07726, United States

Hours

Reviews

4.9
592 reviews
5 stars
580
4 stars
2
3 stars
4
2 stars
0
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being knowledgeable, friendly, and helpful throughout the purchasing process.

Product Knowledge

Sales associates demonstrated thorough knowledge of the products, effectively explaining features and options to customers.

No Pressure Sales

Many reviews highlighted the non-pushy sales approach, allowing customers to feel comfortable while exploring their options.

Overall Experience

The majority of customers reported a positive and enjoyable shopping experience, often mentioning specific staff members by name for their exceptional service.
  • AD
    Angelo Desimini
    4 days ago
    5.0
    We had a great experience at the Tempur-Pedic Flagship store, largely thanks to Bella. She was incredibly knowledgeable and took the time to walk us through the different beds and features in a clear, thoughtful way. It was a genuinely no-pressure environment, and we never felt like we were being “sold” to, just well guided. Bella really made us feel like she had our best interests in mind as we figured out what was right for us. We did run into a delivery issue after the purchase, and Bella continued to be just as helpful, jumping in to help get everything sorted quickly and smoothly. That kind of follow-through really stood out. If you’re shopping for a Tempur-Pedic, I highly recommend stopping here and asking for Bella.
  • MC
    Melanie Crumpler
    5 days ago
    1.0
    I had an uncomfortable experience with the store manager, Bela, during my visit. While discussing mattresses, she asked questions about my weight that felt unnecessary & invasive. The way it was brought up made me feel uneasy rather than supported as a customer. When shopping for a mattress, comfort and professionalism are essential, and this interaction missed the mark. I left feeling uncomfortable and disappointed. I hope management provides better training on respectful, customer-appropriate communication.
  • MS
    Mohit Srivastava
    Jan 4, 2026
    5.0
    Rachel is very technically competent. Spent hours to explain and make sure that we use that and understand that. She ended up selling the top end set to us . Great job !!
  • CC
    chiya
    Jan 4, 2026
    5.0
    10/10 experience with Rachel buying our new king mattress and base! would recommend Tempurpedic for back relief
  • JB
    Jerry Blustein
    Dec 21, 2025
    5.0
    Rachel was great helping me pick out the perfect pillow. Couldn’t have been a better experience!

Frequently Asked Questions About Tempur-Pedic Flagship Store

Can I use my current frame with my Tempur-Pedic Mattress?

Yes. We design our mattresses to fit most standard size bed furniture and frames. Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit. If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions. If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support. If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart. Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.

How does my new mattress arrive?

With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up. The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.