Business Details
About
Mattress StoreBedroom Furniture StoreBedding Store
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
569 reviews
5 stars
558
4 stars2
3 stars4
2 stars0
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Rachel and Bela, for their knowledge, patience, and helpfulness during the mattress selection process.
Sales Experience
The sales environment was described as low-pressure, allowing customers to feel comfortable and take their time in making decisions.
Product Knowledge
Staff demonstrated extensive knowledge about the mattresses, providing detailed explanations and comparisons that helped customers make informed choices.
Overall Satisfaction
Many customers expressed high satisfaction with their overall experience, recommending the store and its staff to others.
Return Process
While service was highly rated, there were concerns about the return process and warranty claims, indicating a need for clearer communication on these policies.
- RARob Magnotti Comedian Impressionist Actor3 days ago5.0Bela provided an exceptional demonstration and walkthrough of the Tempur-Pedic LuxeAdapt Firm mattress, the Ergo 3.0 base, and the several ProHi pillows at the Marlboro, NJ Tempur-Pedic Store. She was professional, informative, and impressively knowledgeable throughout the entire process. Thanks to her guidance, I had an excellent in-store experience. Thank you, Bela — I am now seriously considering Tempur-Pedic products.
- CBChristopher BernhardtNov 16, 20255.0I’ve been to the store on numerous occasions. The staff is always extremely helpful and accommodating. Rachel especially he’s always eager and ready to assist. I highly recommend this location and it’s associates.
- JSJennifer SternNov 14, 20255.0Rachel was very helpful, informative & professional when assisting my purchase. This is the second sleep system we have purchased from her and are very happy. Thank you!
- KGKris GomesNov 14, 20255.0James, Bella, and Rachel were extremely helpful. They weren’t pushy at all and were thorough with answering all the questions my husband and I had. Not to mention, they are a wealth of knowledge. Truly appreciate them and all their help!
- NBNicole BlackfordNov 2, 20255.0James and Rachel made our first mattress buying experience easy and insightful. They were patient and answered all of our questions, and helped us test several mattress types to find the one we wanted. We felt comfortable taking our time to go through all of the options and did not feel any pressure to purchase. We did not know what to expect from the sales’ experience, but were so pleasantly surprised with our visit to Tempur-pedic, we felt comfortable purchasing a new mattress on our first visit to the store. They are great here, highly recommend this company and location.
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic Mattress purchased here?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed furniture and frames. Ensure your frame is flat and solid with adequate center support. Using inappropriate foundations may void the warranty.
How will my new mattress be delivered?
Most mattresses come with free White Glove delivery, where the mattress arrives in plastic covering which is removed upon delivery and set up. The TEMPUR-Cloud model ships compressed via UPS for self-setup and does not include removal of old mattress.
What is the difference between Medium and Medium Hybrid mattress feel?
Medium Hybrids combine Tempur-Pedic's TEMPUR® material and a coil system for unmatched support plus added bounce, offering a slightly softer feel than non-hybrid Medium mattresses.
Are custom mattresses available for non-traditional locations like RVs or boats?
Yes, customization is available through an authorized partner. Having your custom measurements ready will expedite the process. Call 888-811-5053 to speak with a Sleep Expert.
Can I purchase replacement covers for my Tempur-Pedic mattress?
Replacement covers are available for all mattresses with removable covers and can be ordered online. For older models or if not listed, Sleep Guides in store can assist you.
What payment options are accepted at the Tempur-Pedic Flagship Store in Englishtown, NJ?
The store accepts American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing, Mastercard, and Visa.
What are the Tempur-Pedic Flagship Store's opening hours?
The store is open Monday through Saturday from 11:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Can I pick up my Tempur-Pedic mattress in-store or get it delivered?
Yes, the store offers both in-store pickup and delivery services for your convenience.
Are there any nearby stores where I can shop for clothing or accessories after visiting the Tempur-Pedic store?
Yes, nearby you can visit Annie Sez and Vanilla Sky for women's clothing and fashion accessories, SEPHORA for beauty products, and T.J.Maxx for department and men's clothing.
If I'm coming to the Tempur-Pedic Flagship Store, what other services are available nearby for relaxation and wellness?
Nearby you can find Massage Envy for massage and skin care, European Wax Center for waxing and hair removal, and Metro Salon for hair services, making it convenient to combine shopping with wellness.
Are there nearby fitness options to complement a healthy lifestyle when visiting the Tempur-Pedic Flagship Store?
Yes, nearby fitness centers include Planet Fitness, Orange Theory Fitness of Marlboro, and StretchLab, offering gyms and active life activities close by.