The staff of 2 stores, went above and beyond to help me get a lift recliner for my seriously ill dad, in a speedy manner. But they didnt stop there… the chair was delivered but wasnt working as they wanted, so the delivery guy traveled to the Egg Harbor store and picked up a new one, and delivered all the way back in same day. Although my dad passed the next day, I am forever grateful for all the staff involved. And to the delivery driver who made the connection of both stores the make it all happen. Team work, compassion, and superior customer service! The chair is the most comfortable and my mom now uses it and loves it.
Courteous and knowledgeable sales team.
CM
Christine Massey
Mar 22, 2026
We were out to get living room furniture and Laz Y Boy was our first stop. We were greeted by salesperson Cyndi Motte- she is awesome - not overbearing but super helpful, listening to all of our needs. So, needless to say we never made it to any other store. We purchased a queen sleeper sofa and a swivel, glider, recliner chair.
CB
Carol Bruce
Mar 16, 2026
Great service and great products!
Exceptional Guidance in Choosing Living Room Furniture.
Recently, we experienced firsthand how expert advice can transform this process into an enjoyable and insightful journey.
Rick, our sales associate, provided invaluable assistance in helping us select our living room furniture. His friendly demeanor and extensive knowledge made a significant difference, particularly when it came to choosing an appropriate recliner for my petite stature. Rick patiently guided us through the options, ensuring that the chair not only fit well but also complemented our living space.
Beyond the technical aspects, Rick’s expertise shone through in helping us navigate fabric choices. His helpful suggestions and patient explanations allowed us to consider durability, texture, and aesthetics with confidence. This level of personalized service elevated our shopping experience and ensured satisfaction with our final decision.
Additionally, Cindy, though not assigned as our sales representative, extended her warmth and helpfulness, further enhancing the welcoming atmosphere of the store. Her friendly support exemplified the kind of customer care that makes a lasting impression. Their dedication to customer satisfaction underscores the value of expert help in making informed furniture choices that truly fit one’s lifestyle and preferences.
Thank you for all your help!!
The Susters