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As the trusted home improvement store near you, Lowe’s in Egg Harbor Township, NJ offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
6048 Black Horse Pike, Egg Harbor Township, NJ
08234, United States
Hours
Reviews
3.9
1,907 reviews
5 stars
927
4 stars
421
3 stars
202
2 stars
76
1 star
281
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including long wait times for assistance, rude staff, and unhelpful responses.
Product Availability
Customers appreciated the variety of products available, noting that the store was well-stocked and had a good selection of items.
Staff Performance
While some employees received praise for their helpfulness, many reviews indicated a lack of training and attentiveness among staff, leading to frustration for customers.
Delivery Issues
Several customers reported significant problems with delivery services, including damaged items, missed deliveries, and poor communication regarding order status.
Store Cleanliness
The store was generally noted as clean and organized, contributing positively to the shopping experience.
- MBMatthew Burke4 days ago1.0Came here to find dryer vent cleaning tools , asked two different associates neather one could help me locate any type of vent brushes so I went to the pro desk and was told they were going to help me in a second. And never helped me at all. Poor customer service through out the store. So I left not making any purchases
- CCChelseaDec 18, 20251.0Zero stars. The worst customer service ever. Disgraceful
- FVFranklin VenezianoDec 16, 20255.0Nail, lumber, hammers and tile. What more can home improvement can you ask for!!! Wait there is affordable fridges, appliances and xmas lights!
- BNBob NigraDec 16, 20251.0The absolute worst buying experience in my 55 years on earth. From the minute I walked in the store, got attitude, poor information, lack of empathy from the mistakes they made, no follow up, no returned e mails, no answered calls, wasted 4 days just to buy a fridge and arrange delivery. I wouldn’t go back if it was free. Buy your appliances elsewhere, these guys need to think about new careers.
- MTMiss TinaNov 29, 20255.0I’m hoping the Owner or supervisor of this store reads this. We were Coming from Home Depot on Black Friday we stopped here to check out the prices for a washer & dryer. Immediately the gentleman that was there said he would be “at least “ 10 minutes because he was busy with another customer. I really did not want to wait after staying in Home Depot and it didn’t look like they had any better prices plus I did not have the patience for that. In about 3-4 mins “ ED” walks up and asks to help us out, and he did. He was extremely patient with us and he was getting calls from the other employees who needed his help out back or up front he was guiding the store employees with information while helping us. Doing 8 things at one time but I never felt like he wasn’t helping us…He was extremely attentive and helpful! Seems like”ED” was running the whole store give him credit & a raise! I’ve already done the survey on the receipt …. Which I never do. Thank you ED!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Egg Harbor Township?
Lowe's offers a wide variety of products including paint, tools, appliances, gardening equipment, flooring, bathroom supplies, and home décor for both DIYers and professionals.
What are the operating hours of Lowe's Home Improvement store in Egg Harbor Township?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM, with special holiday hours as posted.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will also be sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return online in your Order History. For in-store returns, provide proof of purchase at the customer service desk.
Are there any nearby key and locksmith services close to Lowe's?
Yes, minuteKEY and Minute Key locksmiths are located near Lowe's, which can be convenient for customers needing key duplication or locksmith services after visiting Lowe's.
Where can I find ATM and banking services near Lowe's in Egg Harbor Township?
Bank of America ATMs and The Exchange Network ATMs are nearby, offering convenient access to banking services for Lowe's customers.
What dining options are available near Lowe's Home Improvement in Egg Harbor Township?
Several fast food and restaurant options such as Chick-fil-A, Burger King, Wendy's, Pho Cali, Dunkin', and Chickie’s & Pete’s are nearby, providing great places to eat before or after shopping at Lowe's.
Does Lowe's provide installation services for products purchased?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, lighting, doors, and more to help complete your home improvement projects.