Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Eatontown, NJ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,374 reviews
5 stars
765
4 stars
338
3 stars
90
2 stars
39
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised helpful and friendly staff, others reported rude or unresponsive employees.
Product Availability
Customers expressed frustration over product availability and discrepancies between online listings and in-store stock.
Installation Issues
Numerous reviews highlighted significant problems with installation services, including repeated rescheduling and lack of qualified personnel.
Store Experience
Overall, the store is noted for being clean and well-organized, but some customers experienced long wait times for assistance.
Staff Knowledge
While some staff members received high praise for their knowledge and assistance, others were criticized for being unhelpful or uninformed.
- GJGerardo JoseNov 9, 20255.0Has great items for all around the house. And really clean restrooms, isles are neatly organized with really helpful staff.
- DMDaniel MarlinOct 29, 20251.0Manager Refused to sell the last Lifesize Elf on the shelf display a few days ago and I go in there today and its gone. Other Manager says they should have sold it to me. This location is the worst.
- ACAnthony COct 29, 20255.0Friendly and helpful staff.
- KBKelly BishopSep 22, 20254.0Ordered online and had to pick up in the store. Did not give me an option for delivery. Store was not close. Pick up was quick and easy.
- GCglen collinsSep 14, 20251.0I keep searching for 4-ftx8-ft 1/4-in oak plywood, the website says you have it when I go to the website you don't have it why would the website post this, I already did this and went to the store and wasted my time
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Eatontown, NJ?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing, tools, and more to meet all home improvement needs.
What are the operating hours of Lowe's Home Improvement in Eatontown?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, so checking in advance is recommended.
Does Lowe's in Eatontown offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery options to accommodate customer preferences.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Does Lowe's provide installation services for products?
Yes, Lowe's offers a variety of installation services including appliances, flooring, HVAC, cabinetry, lighting, roofing, and more.
What are some nearby points of interest customers can visit before or after shopping at Lowe's?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, Spencers clothing store, Finish Line inside Macy’s for shoes, and Domino’s Pizza for a quick meal.
Is there a place nearby Lowe's where I can get fitness and wellness services?
Yes, Reid's Gym is nearby offering gym and boot camp services, as well as health and medical services like Eatontown Cognitive Solutions and Portrait Health Centers.
Are there any nearby places for home improvement or related services?
Yes, Cabinet Shop LLC, another home improvement store and contractor, is close by for additional home improvement needs.
Does Lowe's in Eatontown offer support for customers with languages other than English?
Yes, the store provides services in English and Spanish, and in-store translation services are available for other languages.