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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Eatontown, NJ offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,388 reviews
5 stars
777
4 stars
339
3 stars
91
2 stars
39
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude service and lack of assistance.
Product Availability
Customers expressed frustration over product availability and issues with online orders not matching in-store stock.
Installation Issues
Numerous complaints were made regarding installation services, particularly with scheduling and inadequate staffing for appliance installations.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Staff Knowledge
While many customers appreciated knowledgeable staff, there were instances of employees being unhelpful or uninformed.
- MVMichael VeneziaDec 22, 20251.0This place is horrible all self check outs, and a 100 year old lady assisting customers. Self check out wouldn't accept cash. Lady out of office just looked at me when I told her. This place sucks. So I left and spent my money at home depot
- TCTed CadieuDec 18, 20255.0The employee are more willing to help then HD
- MVMichael VeneziaDec 16, 20255.0Go out of my way to shop here as opposed to Home Depot for personal political reasons.
- RWRon WeinsteinDec 16, 20255.0The people at the Return Desk were awesome. Great service great job 10 Stars!!!!!!
- JMJoe MayfieldDec 5, 20254.0Great location. I’ve done everything from build back yard decks with there materials to decorate for the holidays. They always have what I need and the staff is great at helping you find it.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Eatontown, NJ?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing, tools, and more to meet all home improvement needs.
What are the operating hours of Lowe's Home Improvement in Eatontown?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, so checking in advance is recommended.
Does Lowe's in Eatontown offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery options to accommodate customer preferences.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Does Lowe's provide installation services for products?
Yes, Lowe's offers a variety of installation services including appliances, flooring, HVAC, cabinetry, lighting, roofing, and more.
What are some nearby points of interest customers can visit before or after shopping at Lowe's?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, Spencers clothing store, Finish Line inside Macy’s for shoes, and Domino’s Pizza for a quick meal.
Is there a place nearby Lowe's where I can get fitness and wellness services?
Yes, Reid's Gym is nearby offering gym and boot camp services, as well as health and medical services like Eatontown Cognitive Solutions and Portrait Health Centers.
Are there any nearby places for home improvement or related services?
Yes, Cabinet Shop LLC, another home improvement store and contractor, is close by for additional home improvement needs.
Does Lowe's in Eatontown offer support for customers with languages other than English?
Yes, the store provides services in English and Spanish, and in-store translation services are available for other languages.