Lowe’s in East Rutherford, NJ is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude or unresponsive.
Store Organization
Many customers appreciate the cleanliness and organization of the store, making it easier to find products.
Delivery Issues
Several reviews highlight significant problems with delivery services, including unprofessional behavior from delivery staff and poor communication regarding delivery schedules.
Product Availability
Customers generally find a good selection of products, but there are complaints about inconsistent stock and issues with returns.
Competitive Pricing
Lowe's is often noted for having competitive prices compared to Home Depot, although some customers feel prices are higher for certain items.
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Nasty Nas
Dec 24, 2025
5.0
Lowe’s is my go-to store for home improvement projects. They have a great selection of materials, tools, and appliances, and the store is usually well organized and easy to navigate. The staff is knowledgeable and helpful when you need guidance, especially with bigger projects. Prices are competitive, and the return process is straightforward, which makes shopping there stress-free. Overall, a reliable place for both DIYers and professionals.
SK
Samir K.
Dec 20, 2025
5.0
Love this place. Julio is so helpful. Every time I need something it’s like he’s always there. Also shoutout to Zane. Helped me with my blinds and was so patient. Really appreciate you all!
PP
PandY
Dec 8, 2025
1.0
I just visited and was looking for help. I asked a self check out lady and she said she would call someone she did call someone but no one came. I asked four employees if they could help me and every single one of them denied helping me saying they don’t work in that section I asked for other employees to call for someone which they did and no one ever came. Check the cameras if you want to follow up.
MW
Michael Waitzman
Dec 7, 2025
5.0
Super easy to get in and out here versus Home Depot. Staff helpful and courteous.
MM
Mike
Nov 28, 2025
1.0
Waste of time on a scam promo, went to store before opening to be told all tickets were given out. In the disclaimer there was zero mention of any tickets just be there at 6AM. Absolute waste of time.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in East Rutherford offer?
Lowe's offers a wide variety of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, and gardening equipment.
What services does Lowe's provide for home improvement projects?
Lowe's provides various installation services such as appliances, blinds, cabinets, carpet, countertops, doors, garage door, generators, gutters, flooring, HVAC, lighting, playsets, water heaters, smart home devices, and more.
What are the store hours for Lowe's in East Rutherford?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and closed on Sundays. Holiday hours may vary with closures on certain days.
Does Lowe's offer delivery or in-store pickup options?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can customers check the status of their orders from Lowe's?
Customers can check order status online by entering their order number or logging into their MyLowe's account. Email updates are also provided when the status changes.
What payment methods does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Are there any nearby places to Lowe's where I can get keys or locksmith services?
Yes, minuteKEY and Minute Key key and locksmith services are nearby, which can be convenient if you need key duplication or lock services when visiting Lowe's.
Where can I exchange propane near Lowe's in East Rutherford?
Blue Rhino Propane Exchange is located nearby, so customers can easily exchange propane tanks when shopping at Lowe's for grilling or outdoor projects.
Are there any shopping centers near Lowe's for additional retail options?
Yes, Rutherford Commons shopping center is close by, offering more retail options and dining choices such as Panera Bread and Krispy Kreme.
What brands of appliances and tools can I find at Lowe's Home Improvement?
Lowe's carries trusted brands like GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Kobalt, Maytag, Bosch, Kohler, and more.