Extra Space Storage

Reviews

• MA

  Michael Alexandria

  Mar 19, 2026
  5.0
  What an experience on 19MARCH, just inquired for an 5X5 and got Nick. His hospitality was absolutely amazing, gave me a new price for storage between my moves! Clean, and everything I needed to get my stuff moved in quickly so I can move into NJ in April. Nick, is professional, humble and really was the reason why I got my storage this afternoon. Extra Space Storage, you're very lucky to have him as an Manager here in Dover. Thank You Nick & keep up the great work, he is a Jack of All Trades! All The Best, Michael!
• BJ

  Brandon James

  Mar 13, 2026
  1.0
  BEWARE! The guy that goes by the name “Chris” possibly lied about his name might be Nick. He is unprofessional has a horrible attitude and is not helpful or friendly. He constantly locks the door to the main entrance during open hours. The bathroom is out of order and has not been fixed. I recently went there to get a few things the sidewalk was never salted, shoveled, or plowed. The doors were not working and the elevator was broken. The amount of money everyone pays for these units this is unacceptable!!! The place is filthy and it is not TEMPERATURE CONTROLLED! The place is freezing hence why the bathroom is broken pipes most likely froze up. When I first signed up in November the guy at the time was very nice whoever this new store employee is should be fired. DO BETTER!
• AK

  Alexandria Kuzmonowski

  Mar 2, 2026
  5.0
  Clean and affordable need I say more? We came here after we lost our house in a fire, the staff have done so much for us from helping with rate increases to answering hundreds of our questions. They certainly keep busy and I've only ever seen smiles on their faces. The manager Nick is polite, helpful and has a sense of urgency which is rare these days. As a District Manager of a well known chain this is exactly what I look for when promoting or hiring someone. I would recommend Extra Space Storage to a friend or relative.
• MM

  Maddie

  Mar 2, 2026
  5.0
  I love this place! My husband and I needed a place for our goods since we are senior citizens now and they only give you a small amount of space to keep things at the senior center. Nick the manager is delightful. He goes out of his way to help customers and he runs out to the car to get the check when we bring it by to make a payment because he knows its tough for us to get in and out of the car at our age. Nick is so kind, he keeps the facility clean and he always treats everybody with respect. Its hard to find someone who loves what they do the way Nick does. We always joke that we are lucky Nick isn't selling cars or we would be out of money! The facility is excellent but without Nick were afraid it would go downhill. 10/10 Stars Nick!
• KS

  Kara Simms

  Mar 2, 2026
  5.0
  This facility is absolutely fantastic, and quite frankly, it’s laughable that anyone would try to speak poorly of it or the staff. Its a shame people attempt to target an employee who can only do so much. Compared to the other options in the area, which are honestly quite disgusting, this place is a true diamond in the rough. Nick is always kind, helpful, and goes above and beyond, quietly cleaning up after countless people and from what I see he does it all by himself. Bravo, Nick, for keeping everything running smoothly and making this facility such a standout!

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