Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Deptford, NJ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,389 reviews
5 stars
801
4 stars
329
3 stars
114
2 stars
39
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers frequently found the store stocked with the items they needed, although some reported issues with specific products and pricing discrepancies.
Store Cleanliness
The store was often described as clean and well-organized, contributing to a pleasant shopping experience.
Delivery Issues
Several reviews highlighted significant problems with delivery services, including poor communication and unsatisfactory resolutions.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about inconsistent service and product quality, leading to a mixed overall perception.
- JWJohn WillardNov 14, 20251.0Went for an item and came up a different price. When I questioned it the employee said its what they call a bait and switch. I refused to buy any of the items that I had.
- MMMoparnutNov 10, 20254.0Clean store
- HHHoldenNov 8, 20251.0The decline of physical shopping in action. I used to enjoy coming here. Admittedly that was a while ago at this point. Let me describe my latest visit. I enter the store and dodge a human pop up add at for a solar company. I look at the app to find the location of the one item I’m looking for to expedite my visit. I wander around and the items “location” turns out to be incorrect. I eventually find the section I need with the various different options. Most of them are locked up. There’s no way I’m tracking down an associate to open it. There’s a half a dozen options that aren’t locked up so I choose from them. I bring the item to the register. I’d like to use cash. Only one register accepts cash. The other is out of order. I wait in line. An older couple is checking out in front of me. The man gets frustrated with the self checkout process. He loudly complains and I feel sympathy for his frustration. He requires help from an associate. This takes a while. He finishes up and leaves. It is now my turn. I scan the item. The register asks for a roundup. I decline. It’s obnoxious that the system even tries to bilk me for more money for an already overpriced item that I have to ring up myself. Life is already expensive enough. I slide each cash bill in one at a time while thinking how nice it used to be when all I needed to do was hand a human money and they handed back change at a normal speed. Now this happens at a glacial pace. I finally get my receipt and I just can’t wait to leave at this point. Overall the experience just plain sucks. I’ll do everything in my power to order things I need online to avoid this mind numbing experience. If I’m on a job and something breaks and I absolutely cannot move forward without it then I’ll go in person and repeat this never ending cycle of frustration and disappointment. It’s a reminder of how good we used to have it and we didn’t realize it. Frankly it’s depressing.
- NFNewark's FinestOct 26, 20251.0The blind leading the blind
- MBMario BeanOct 18, 20255.0My experience today and on other occasions I must say we’re very good ones.and I would like to say that one young man stands out and I would like to mention Nate the front store Manager he is always patient and kind and very knowledgeable and you can tell that the people around him appreciate his professionalism and he rubs off on them.it is very hard to find young men who know how to treat the public.excellent customer service and visit.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Deptford, NJ offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Deptford, NJ?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sundays from 7:00 AM to 8:00 PM. Holiday hours may vary with some closures.
Does Lowe's in Deptford, NJ offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to its customers.
How can I find a product online at Lowe's?
You can search using a keyword, Lowe’s item number, brand, or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
What payment options are accepted at Lowe's Home Improvement in Deptford, NJ?
Lowe’s accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Where is Lowe's Home Improvement located in Deptford, NJ?
Lowe’s is located at 1480 Clements Bridge Road, Deptford, NJ, 08096, USA.
What brands are available at Lowe's Home Improvement in Deptford?
Lowe’s carries brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Toro, Kohler, Kobalt, and many more trusted brands.
Are there nearby restaurants where I can grab a meal before or after visiting Lowe's in Deptford?
Yes, several nearby restaurants include Oriental Express (Pan Asian and Chinese cuisine), Moe’s Southwest Grill (Mexican/Tex-Mex), Chick-fil-A (fast food chicken), Johnny Longhots for pizza and Philly steaks, and Saladworks for salads and fast food.
Is there nearby shopping or services close to Lowe's in Deptford, NJ that customers can visit?
Yes, Locust Grove Plaza shopping center and Mattress Warehouse of Deptford are nearby, as well as service providers like Blue Rhino Propane Exchange and Minute Key locksmith.
How can nearby services like Blue Rhino Propane Exchange and Minute Key benefit customers visiting Lowe's in Deptford?
Customers can conveniently exchange propane tanks at Blue Rhino and get key or locksmith services at Minute Key while visiting Lowe's, making it a one-stop location for multiple home improvement and related needs.