Business Details
About
Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.8
998 reviews
5 stars
882
4 stars
66
3 stars
19
2 stars11
1 star
20
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the knowledgeable and friendly sales staff, highlighting their low-pressure approach and helpfulness.
Delivery Issues
Some customers reported significant delays and communication issues regarding delivery, leading to frustration.
Design Services
The in-home design service received high marks for creativity and effectiveness, with many customers expressing satisfaction with the personalized assistance.
Product Quality
While many customers appreciated the comfort and style of the furniture, there were complaints about durability and warranty issues.
Customer Service
Overall customer service was noted as friendly and accommodating, though some customers experienced dissatisfaction with follow-up and resolution of issues.
- KGKenneth Griffin5 days ago5.0Steven was awesome. His great attitude, knowledge of his products and ability to listen and understand what our goals were were outstanding. The quality of the furniture seems to be much higher than Our local furniture chain stores. We look forward to our delivery.
- JTJ TrumpNov 17, 20255.0Working with Amy was a very exciting and productive experience. Amy was completely prepared for what style we were seeking and she added some very exciting touches, while being mindful of our budget. We are looking forward to the finished design and product in our home!!
- CMCatherine McculloughNov 15, 20255.0Polite and professional, also let us enjoy and try out all the recliner..we picked what we wanted without being rushed Than the salesman Ron DeCecco. After that Ron gave us different pattern , discounts and price. It was a wonderful experience, we will definitely recommend Lazboy to family and friends. Thank you Catherine mccullough .shop at cherry hill store
- BBBarbara BassettNov 14, 20255.0We have had great experiences working with the Lazy Boy team in Cherry Hill. They are friendly and super helpful and knowledgeable about their product. We love our chairs and Ottomans. They look great and they are really comfortable. Very happy with our shopping experience and purchase!
- JPJanet ProfennaOct 28, 20252.0After being very happy with the purchase of a reclining sofa back in 2018, I decided to make the purchase of a loveseat. The process of ordering was very smooth. I was notified about my delivery date and happy that it coincided with my move to my new apartment. On the expected delivery date, I was notified that delivery would not take place because there was an issue with the loveseat. I did not get the message until mid-morning because I had no internet until around 9:45, which is when the Verizon tech completed the hookup service. I then got a text from the store manager stating he was trying to call me. I never got a call. I called the store and neither the person who answered the call nor the manager knew why the loveseat was put back on the truck, but I was assured someone would get back to me with an answer. This was Thursday, October 2nd. I waited, waited, and waited. The following Monday I called the store, still no answer as to why the loveseat was put back on the delivery truck. I called the next day, again no definitive answer. I told the sales associate I felt I should be compensated in some way and was completely frustrated because I had company coming for the weekend. Two days later they finally had an answer for me and the issue was some sort of tear in the back right side. It was suggested I receive the loveseat and a tech would come and repair it. The other option was receive it and a whole new back would be ordered. I told them I preferred the latter. Finally, 13 days after the original scheduled delivery date, I got my loveseat. I should mention I also ordered a $1,000 rug. When the delivery men came, they were great. Jose, the driver, inspected the back thoroughly and said it was perfect. He made a call to corporate and told “Amy” he could see no signs of a repair and that whoever fixed it, did so perfectly and the order for a new back should be cancelled. Needless to say, I had to reschedule my company. Knowing that I was receiving the loveseat that day and all the frustration I went through, it would have been nice to get a call from the store to checkup with me. Finally, the next day I heard from someone. I, for the third time, mentioned some sort of compensation for everything I endured. I was told “I’m working on it”. That was two weeks ago, and nothing. This experience left a very bad taste in my mouth, and Jim Fairman, the store manager, will not get any recommendations from me. The amount of money I spent is irrelevant. This is not the way to treat any customer, let alone one who was pleased enough with a prior purchase to return to make another one. Janet Royer
Frequently Asked Questions About La-Z-Boy Cherry Hill
What types of furniture does La-Z-Boy Cherry Hill offer?
La-Z-Boy Cherry Hill offers a variety of furniture including recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
Where is La-Z-Boy Cherry Hill located?
La-Z-Boy Cherry Hill is located at 340 Haddonfield Road, Cherry Hill, NJ 08002, USA.
What are the store hours for La-Z-Boy Cherry Hill?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does La-Z-Boy Cherry Hill offer delivery services?
Yes, La-Z-Boy Cherry Hill offers delivery services.
Are customers required to show proof of vaccination at La-Z-Boy Cherry Hill?
No, proof of vaccination is not required to visit La-Z-Boy Cherry Hill.
Which payment methods are accepted at La-Z-Boy Cherry Hill?
La-Z-Boy Cherry Hill accepts American Express, Discover, Mastercard, and Visa.
Does La-Z-Boy Cherry Hill provide custom furniture options?
Yes, La-Z-Boy offers customizable furniture options to match each customer's unique style.
What popular dining options are near La-Z-Boy Cherry Hill?
Nearby dining options include Chick-fil-A, The Capital Grille (Cherry Hill), Marketplace Cafe, and Nordstrom Ebar Artisan Coffee, perfect for meals before or after shopping.
What other furniture stores are located near La-Z-Boy Cherry Hill?
Nearby furniture stores include La Z Boy, La-Z-Boy of Cherry Hill, La-Z-Boy Furniture Galleries, Fortunoff Backyard Store, The Container Store, and Crate and Barrel, offering additional shopping choices.
Are there automotive services close to La-Z-Boy Cherry Hill for convenience?
Yes, nearby automotive services include Mr. Tire Auto Service Centers, Steve's Auto Body, Cherry Collision, Just Tires, Pep Boys, and Midas, which can be convenient for vehicle needs during your visit.