Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Brick, NJ Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,403 reviews
5 stars
773
4 stars
320
3 stars
132
2 stars
41
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported rude or unhelpful interactions.
Product Availability
Customers generally found that the store had a good selection of products and often had what they needed.
Pricing
Prices are consistently viewed as good, with many customers appreciating the competitive pricing.
Staff Knowledge
While some staff members were noted for their expertise and helpfulness, others were criticized for lack of knowledge and assistance.
Store Experience
The overall shopping experience varied, with some customers enjoying their visits while others expressed frustration over long wait times and poor service.
- KCKathya CarpizoOct 20, 20251.0Prices are always good but service is consistently bad the employees are not willing to cooperate and it seems that customers always are there to bother them.
- DMDaniel MarlinOct 13, 20251.0GOOD LUCK TRYING TO GET ANYONE TO ANSWER THE PHONE
- JFJoe FSep 29, 20255.0Amazing Costomer service reps
- JPJohn PicSep 19, 20251.0today I had a pick up order at Lowe’s in Brick New Jersey location when the two women came out with my order they refuse to put it in my trunk. That’s the reason I did a pick up order because the policy is for them to put it in your car!! but eventually when I did not pick that up myself, they just put it in my car. They are very rude. I know those girls from customer service and this has happened before. hopefully, they would confront this review and speak to these women.
- RSRobert SaxAug 23, 20255.0I had some questions about availability of an item . Cindy in customer service went way out of her way to help me . The Brick store is not the closest Lowes to me but it was worth the trip in that I got what I needed. I will use that store going forward '
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Brick, NJ offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, tools, outdoor furniture, and gardening equipment. They also provide installation services for various home improvement projects.
What are the operating hours of Lowe's Home Improvement in Brick, NJ?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary with some closures on major holidays.
Where is Lowe's Home Improvement located in Brick, NJ?
Lowe's is located at 520 Route 70, Brick, NJ 08723, USA.
What payment methods are accepted at Lowe's Home Improvement in Brick, NJ?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be provided when your order status changes.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. You can start a return online for items purchased on Lowes.com or visit the customer service desk in-store with proof of purchase for returns.
What nearby places can help me when visiting Lowe's Home Improvement in Brick?
Nearby places include Route 70 West, which offers convenient transportation access; the Bank of America ATM for cash needs; and Minute Key locksmith services for any key issues.
Are there dining options near Lowe's in Brick for a meal after shopping?
Yes, Chick-fil-A and Houlihan’s are nearby restaurants where you can enjoy a meal after your visit to Lowe's.
Where can I find additional home furnishings or electronics near Lowe's in Brick, NJ?
You can visit Raymour & Flanigan Furniture and Mattress Store for home furnishings, and P.C. Richard & Son or Verizon stores for electronics nearby.