Business Details
About
Mattress StoreBedroom Furniture StoreBedding StoreTempur Sealy International Inc.
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Tempur-Pedic Flagship Store
333 Chimney Rock Road, Bound Brook, NJ
08805, United States
Hours
Reviews
4.9
419 reviews
5 stars
410
4 stars5
3 stars0
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Bill and Miguel.
Product Knowledge
The sales team demonstrated excellent product knowledge, effectively explaining options and helping customers find the right mattress or pillow for their needs.
Store Experience
The store atmosphere was described as welcoming and relaxed, contributing to a positive shopping experience without pressure.
Pricing Concerns
Some customers noted discrepancies between in-store and online prices, leading to confusion regarding pricing.
- KKKevin KellerDec 23, 20255.0A good experience. The staff are very friendly and helpful
- NBNick BonsiDec 21, 20255.0Miguel at Bridgewater Tempur-Pedic certainly had is work cut out for him when we walked in, but he was incredibly helpful, knowledgeable, and friendly. We couldn’t be happier with the service & purchase..!!!
- CJCharles Nash JrDec 20, 20254.0Sales people were fine. Odd that the prices online were 1/2 what the were in the store. Not sure I bought the reason from the sales guy that the online prices were old.
- ABANDREW BILLUPSDec 12, 20255.0Amazing customer service and helped me find the pillow that best fit my needs! Bill was great!
- OOOYANov 28, 20255.0I had a great experience thanks to the salesperson Bill who helped me. He took the time to understand my sleep preferences, explained all the options clearly, and made the entire process easy and comfortable. I really appreciated his professionalism and friendliness. Highly recommended!
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic mattress from the store?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed frames. If your frame is an unusual size or not designed for the U.S. market, check the specific product dimensions. For non-foundation bases, ensure a flat, solid surface with adequate center support to avoid voiding the warranty.
How will my new mattress be delivered when I order from Tempur-Pedic Flagship Store?
Select mattresses come with free White Glove delivery where your mattress arrives in a plastic cover which is removed upon setup. The TEMPUR-Cloud model ships compressed via UPS without White Glove delivery and requires self-setup.
What is the difference in feel between Tempur-Pedic's Medium and Medium Hybrid mattresses?
Medium Hybrid mattresses combine premium coils with TEMPUR® material for unmatched pressure relief and a responsive 'bounce,' feeling slightly softer than Medium non-hybrid mattresses made entirely of TEMPUR® foam.
Does Tempur-Pedic Flagship Store offer customized mattresses for RVs, boats, or airplanes?
Yes, customization is available through an authorized partner. Having your custom dimensions ready will help speed up your order process. You can call 888-811-5053 to speak with a Sleep Expert.
Can I purchase replacement covers for my Tempur-Pedic mattress at the store?
Yes, replacement covers are available for any mattress with a removable cover. Current model covers can be ordered online, and store Sleep Guides can assist with older or unlisted models.
What payment methods are accepted at Tempur-Pedic Flagship Store?
They accept American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing, Mastercard, and Visa as payment options.
What are the store hours for Tempur-Pedic Flagship Store in Bound Brook, NJ?
The store is open Monday to Saturday from 11:00 AM to 7:00 PM and Sunday from 12:00 PM to 6:00 PM.
Are there any notable nearby places for food or relaxation when visiting Tempur-Pedic Flagship Store?
Yes, nearby places include Juice Press for vegan options, Bridgewater Pizza and Blaze Pizza for casual dining, Spavia Day Spa for relaxation, and Coffee & Kitchen for coffee and meals.
Can I combine my mattress shopping trip with visits to other retail stores nearby?
Absolutely, Chimney Rock Crossing shopping center, The Container Store for home goods, and Visionworks for eyewear are all close by, making it convenient to shop multiple needs in one trip.
Are there any nearby health and wellness services close to the Tempur-Pedic Flagship Store?
Yes, nearby wellness options include the European Wax Center for beauty treatments and IVX Health Infusion Center and Evolve Med Spa for medical and spa services.