Find everything you need for home upgrades at Lowe’s in Bayonne, NJ, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
There are numerous complaints about poor customer service, including rude staff and unhelpful management, leading to a frustrating shopping experience for many customers.
Staff Availability
Customers frequently reported difficulty in finding staff to assist them, with many noting that employees were often congregated together instead of helping shoppers.
Product Availability
Several reviews mentioned issues with stock levels, including items being out of stock or mislocated, which hindered customers' ability to complete their purchases.
Positive Employee Recognition
Despite the negative feedback, some customers praised specific employees for their exceptional service, highlighting the importance of individual staff members in enhancing the shopping experience.
Store Cleanliness
Many customers appreciated the cleanliness and organization of the store, noting it as a positive aspect of their shopping experience.
JC
John Carucci
Jan 3, 2026
4.0
Tried to find an associate. Went to the service counter and asked for one to help me find a specific lock. After several minutes I requested they meet me in the specific aisle. The service department made the request twice and after 20 minutes I left without seeing anyone. I usually can find what I'm looking for but not this time.
JB
John B
Dec 28, 2025
1.0
Went to pick up desk, checked in, hit the Assistance button, stood there for 20 minutes while a crew of employees were standing around bs' ing with each other saying they can't help.
SS
sammi sassi
Dec 5, 2025
1.0
They were unable to cut a piece of wood for me because “no one was there that was able to operate the machine.” At 5:30 on a Friday. That seems like normal business hours to me, so I don’t understand why they weren’t able to perform the services they claimed to have.
KB
Kathy Bonhes
Dec 3, 2025
1.0
Amo comprar en lowe's .. pero hoy vine con mi familia y la manager nos trato de una manera muy desagradble e irrespetuosa . Nos dijo que si no nos gustaba la forma de ser atendidos que nos fueramos a comprar a otro lugar .. nos descrimino y se burlo de nosotros .. nunca nos habian tratado de esta manera . Tenemos muchos años de ser clientes de este lugar vivimos muy serca de esta tienda y me parece inadecuadas la forma en que esta manager trata a los clientes .. su nombre es ALYSSIA y ella usa lentes de contacto color gris y tiene muchos piercing en la cara .. es decepcionante saber que ya no podemos venir a comprar a esta tienda y que esta empleada trabaje como manager y brinde servicio al cliente . Ella no esta capacitada para estar trabajando con atencion al cliente .. se estaba riendo de nosotros nos quito los productos de nuestro carro de compra y nos dijo que nos fueramos .. espero administración y el dueño puedan hacer algo y capacitar a esta empleada para que entienda que el cliente debe ser tratado con respeto y dignidad ncluso si el cliente no tiene la razon ...
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Bayonne, NJ?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Bayonne, NJ?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 7:00 PM. Holiday hours may vary.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement in Bayonne?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What services does Lowe's offer beyond product sales?
Lowe's offers various installation services including appliances, flooring, cabinetry, blinds, doors, generators, HVAC, roofing, fencing, and more. They also provide free delivery, free haul away, easy returns, and easy exchanges.
Are there any nearby places where I can exchange propane while shopping at Lowe's?
Yes, the Blue Rhino Propane Exchange is located nearby, making it convenient to exchange propane while shopping at Lowe's.
What other stores near Lowe's Home Improvement are useful for home projects or crafts?
Nearby, Michaels offers arts and crafts supplies which can complement your home improvement projects from Lowe's.
Where can I find convenient food options near Lowe's in Bayonne?
You can find several nearby food options including Subway, Five Guys, and TGI Fridays, perfect for grabbing a meal before or after your visit to Lowe's.
Is there a UPS Access Point near Lowe's for shipping and courier services?
Yes, there is a UPS Access Point location nearby, providing convenient shipping and courier services while you shop at Lowe's.