Extra Space Storage

4.9
386 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 201 E 23rd St in Bayonne, NJ today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, drive up climate controlled units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
201 E 23rd St, Bayonne, NJ
07002, United States

Hours

Reviews

4.9
386 reviews
5 stars
367
4 stars
4
3 stars
3
2 stars
2
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Joel and Mason, received high praise for their friendliness, helpfulness, and professionalism, making the rental process smooth and enjoyable.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with sudden price increases after initial rental agreements, indicating a need for clearer communication regarding pricing policies.

Accessibility

Customers appreciated the easy online rental process and the convenience of accessing their units, often highlighting the quick setup and efficient service.

Mixed Experiences

While many reviews were positive, there were isolated incidents of poor customer service from some staff members, indicating inconsistency in service quality.
  • RR
    rosemarie ricciardi
    Nov 9, 2025
    2.0
    They raise the price often. You start out thinking, great this is $70.. then surprise you have to take mandatory insurance and now total $100.. then in a year, they double the price and when I complained they lowered it by $50. Now $165! And 5 months later they increased again and now $213!! Unbelievable! When you call they tell you it goes by the market.. But the price never ever goes down. I have spoken to several people and even watch the YouTube video that said the same. This is my first storage company, I don't know if they all do this but this one was terrible with cost. Well run, clean and easy to access but I would recommend negotiating your price and paying by the year otherwise there will be surprises. I would have kept the unit indefinitely but they forced me out.
  • AA
    Aown Ali
    Oct 28, 2025
    5.0
    Temia was a great help, very communicative and great feedback. Had a great experience.
  • CT
    Carlyn T
    Oct 28, 2025
    5.0
    Great service at this location from Termia
  • PV
    Peez V
    Oct 28, 2025
    5.0
    Termia gave me a great experience, great location!
  • AG
    ayy gee
    Sep 29, 2025
    5.0
    I have rented before from Extra Space in Hackensack. So I'm glad to return for another space rental. Very reasonable prices, ultra clean and modern facilities.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.