Location.com logo
Extra Space Storage
Brand Certified

Extra Space Storage

4.9
(1037 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1420 Rahway Ave in Avenel, NJ today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, solar site, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
1420 Rahway Ave, Avenel, NJ
07001, United States

Hours

Reviews

4.9
1,037 reviews
5 stars
986
4 stars
27
3 stars
7
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Ariana and Megan received numerous praises for their exceptional customer service, being described as helpful, knowledgeable, and professional.

Facility Condition

The storage facility is noted for being clean, well-maintained, and secure, contributing to a positive customer experience.

Mixed Experiences

While many reviews highlight excellent service, there are a few complaints regarding management's treatment of customers and issues with pest control.

Staff Professionalism

Customers consistently appreciated the professionalism and friendliness of the staff, making the rental process smooth and stress-free.
  • ZS
    Zain Sikandar
    4 days ago
    5.0
    Megan and team is really nice and been taking care of us. been really helpful overall with everything
  • AG
    Audi Guerrero
    Feb 14, 2026
    5.0
    Megan was great. She listened to my needs and helped me out. Thank you Megan. You ROCK!
  • FI
    Fail Forward Inc.,
    Feb 13, 2026
    1.0
    I called in at 5:35pm (with a hoarse voice) to this facility to inquire if cash payments are accepted at this location. Arianna answered the phone with a tone which emulated she was bothered and “over it” if you will. Upon asking my question her reply was “we’re closing in a few minutes”. Kindly I replied yes, I am aware 6pm but I’d like to know if the facility accepts cash payments (as I’ve been in communication with this facility twice this week in regards to avoiding a late payment). Arianna proceeds to say “hold on let me check” again in a bothered tone. While Arianna “checked” I kindly stated I was 15 minutes away. Again with a bothered tone Arianna’s reply was “yeah, we’ll take the cash”. Again, kindly I replied “okay honey I’ll see you in a few minutes”. Arianna not only does not reply but ends the call by slamming the phone. Extremely unprofessional. Arianna’s frustration was displayed in her lack of call handling skills. Due to a client coming in 25 minutes before the end of her shift. Arianna off loaded her disrespect & disregard onto a customer who simply wants to pay her bill in cash. I too, could have been equally disrespectful & off load onto her with the day I’ve experienced, but my maturity would never allow me to be equally disrespectful. I did call back to inform her of her callousness & rudeness for the way she mishandled my call. This isn’t my first mishandled encounter with the employees at Extra Space Storage. It’s utterly distasteful & I’ll be moving my business to a company with employees who actually value their clients.
  • BS
    B Smitty
    Feb 7, 2026
    5.0
    Shout out to the super fine snow bunny that help me get a unit today. She was fast and easy to deal it.
  • HQ
    Hanah Quinones
    Jan 28, 2026
    5.0
    I can’t say enough good things about this storage facility, mainly because of the manager Ariana. From the moment I walked in, she was welcoming, knowledgeable, and genuinely helpful. She took the time to explain everything clearly, helped me choose the right unit, and made what could’ve been a stressful process feel easy and smooth. Any time I had a question, she was patient and professional, and you can tell they truly care about both the facility and the customers. The place is clean, well-maintained, and well-run. If you’re looking for a storage unit and want great customer service, I highly recommend it here.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: