Lowe's Home Improvement

4.1
971 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Seabrook, NH is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
417 Lafayette Road, Seabrook, NH
03874, United States

Hours

Reviews

4.1
838 reviews
5 stars
447
4 stars
214
3 stars
69
2 stars
27
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude or unapproachable, leading to a disappointing experience for some customers.

Delivery Issues

Numerous customers reported significant delays and problems with delivery services, including rescheduling without notice and poor communication regarding their orders.

Product Availability

Customers expressed frustration with the accuracy of product availability on the website, leading to wasted trips to the store.

Store Cleanliness

Some reviews highlighted the cleanliness and organization of the store, while others noted issues with debris and disheveled aisles.

Return Policy

The return policy received criticism for being too strict, with customers expressing dissatisfaction over the 30-day limit for returns.
  • DS
    Dani Shirtcliff
    Dec 19, 2025
    1.0
    I’m extremely frustrated with Lowe’s credit card program. When I opened the card, I was never informed that rewards points expire, and as a result I lost over $100 in Lowe’s points. Had this been clearly explained, I obviously would have used them. What makes this worse is that I called customer service when I realized what happened. I was told someone would “look into it” or that something would be done — and nothing ever was. No follow-up, no resolution, nothing. This feels deceptive and poorly handled. Losing over $100 because of missing or unclear communication is unacceptable. Between the lack of transparency and the broken promises from customer service, I’m done using this card and will not be recommending it to anyone.
  • YA
    Young Aycock
    Dec 10, 2025
    5.0
    I was having a hard time in the store at Lowe’s seabrook NH and Jen from outdoor garden was so friendly and helped me. She was very knowledgeable, friendly and professional. I would say that was great customer service!
  • FC
    Fernando De Cesaro
    Dec 5, 2025
    1.0
    Bought a refrigerator to be delivered and installed. They informed a 4-hours window delivery, at the end of that period they delayed it for another 5 hours. Later, sent me a an email - without calling - telling that the delivery had been rescheduled for 2 days later. Detail: they asked me to remove all the food from my refrigerator and unplug it in the morning, while I was waiting for the delivery. Now after 9 hours waiting, they will not deliver anymore. I talked to 5 people from their customer service. They even transferred me to a customer service in a different state, and I still don't know when my refrigerator is going to be delivered. And guess what? They were brave enough to ask me to stay connected in the end of the call and review their services...
  • SF
    Stacey Furtado
    Nov 29, 2025
    5.0
    Have to shoutout Miranda helping out from a customer service standpoint today! Busy weekend for the Lowe's crew and we had some shelves getting delivered. DoorDash initially canceled without explanation on the delivery and instead of just letting it ride, (1) Miranda called me to check in that I knew they had canceled (2) when I said I had no idea, she called them back to coordinate (3) called me back to confirm that they got another driver and were good to go. Above and beyond customer service in today's world, and saved me the trip up to Seabrook on a busy weekend with guests to get my items. THANK YOU Miranda -- appreciate it beyond!
  • DT
    Darlene Torosian
    Nov 17, 2025
    1.0
    I was genuinely shocked by the behavior I experienced during my curbside pickup at the Lowe’s in North Hampton, NH on Saturday, November 15th. I had called ahead to have an air purifier brought out to my car. When the employee, Karen, came out, she didn’t greet me, looked visibly irritated, and dropped the item on the ground before walking away without saying a single word. There was no “hi,” no acknowledgment, no basic courtesy. As someone already dealing with a stressful situation, this felt incredibly disrespectful. If an employee is that unhappy interacting with customers, a public-facing role may not be a good fit for them. I called the store afterward to speak with a manager, and honestly, their reaction made it seem like they were already aware that this employee struggles with customer service. While they apologized, it felt like this has been an ongoing issue. A simple “sorry” doesn’t fix the problem — customers deserve to be treated kindly and respectfully. This experience was disappointing, especially since Lowe’s usually provides much better service. I would recommend training on customer service at Loews! 🙏 The truth be said Home Depot does have the best customer service!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.