Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Seabrook, NH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others, including management, were criticized for being unapproachable and unhelpful.
Product Availability
Customers noted issues with product availability and inventory accuracy, often leading to frustration when items were out of stock or not as advertised.
Store Cleanliness
Many reviews highlighted the cleanliness of the store and well-maintained public restrooms, indicating a positive aspect of the shopping environment.
Checkout Experience
Numerous customers expressed dissatisfaction with the self-checkout system, citing long wait times and a lack of human cashiers as a significant inconvenience.
Delivery Issues
Several reviews mentioned problems with delivery services, including damaged items and poor communication regarding order status.
DT
Darlene Torosian
6 days ago
1.0
I was genuinely shocked by the behavior I experienced during my curbside pickup at the Lowe’s in North Hampton, NH on Saturday, November 15th. I had called ahead to have an air purifier brought out to my car. When the employee, Karen, came out, she didn’t greet me, looked visibly irritated, and dropped the item on the ground before walking away without saying a single word.
There was no “hi,” no acknowledgment, no basic courtesy. As someone already dealing with a stressful situation, this felt incredibly disrespectful. If an employee is that unhappy interacting with customers, a public-facing role may not be a good fit for them.
I called the store afterward to speak with a manager, and honestly, their reaction made it seem like they were already aware that this employee struggles with customer service. While they apologized, it felt like this has been an ongoing issue. A simple “sorry” doesn’t fix the problem — customers deserve to be treated kindly and respectfully.
This experience was disappointing, especially since Lowe’s usually provides much better service. I would recommend training on customer service at Loews! 🙏 The truth be said Home Depot does have the best customer service!
ND
Nilsa Delgado
Oct 26, 2025
1.0
Of all of the Lowes that I have been to, I have not experienced such poor customer service as this. We were looking for which type of paint we needed to purchase and were obviously struggling. The lady working in the area not once asked us if we needed help, didn't greet us and continued going about her business with a scowl upon her face. She made herself appear very unapproachable.
When we were looking for the checkout area, we were standing in front of an employee that acknowledged us standing there with our merchandise, ready to pay and she said absolutely nothing. After 2 minutes of standing there I finally asked where we pay and she finally directed us where we needed to go. It turns out that the employee was the manager. Good heavens.... Smh.
LB
Lynne Borges
Sep 14, 2025
5.0
Went in to the garden shop just as it started raining. Julia greeted me and asked me to pay for the mulch and pull around to the side gate. Carl loaded all 9 bags for me into my jeep. He was awesome!
AL
al's pressure whasing llc,
Sep 9, 2025
5.0
Jen was great and help me out fast
Update Julie is awesome and very kind
NJ
Nick Johnson
Sep 8, 2025
5.0
This is a great location. The bathrooms were some of the cleanest public restrooms I have been to in a while, I can tell these workers take great pride in their job. Sara in the paint department was very kind and helpful with picking out the correct products that I needed. Good job guys!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands does Lowe's Home Improvement in Seabrook, NH offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing, storage, and more. Brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Weber, and many others.
What are the operating hours of Lowe's Home Improvement in Seabrook, NH?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others having adjusted times.
Does Lowe's Home Improvement in Seabrook, NH offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. You will also receive email updates if your order status changes.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. If purchased online, returns can be initiated online from your order history. In-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's in Seabrook, NH?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa for payment.
Are there nearby stores or services customers might visit when shopping at Lowe's?
Yes, nearby places include Kohl's department store and Sephora for clothing and beauty supplies, as well as several automotive services like VIP Tires & Service and Midas Auto Service Experts, which could be convenient for customers to visit before or after shopping at Lowe's.
Is there a place nearby Lowe's in Seabrook where I can get propane exchanged?
Yes, Blue Rhino Propane Exchange is located nearby for convenient propane exchange services.
Are there nearby fitness or health facilities close to Lowe's Home Improvement in Seabrook?
Yes, Planet Fitness and Professional Physical Therapy are nearby if you want to work out or get physical therapy around your visit to Lowe's.
How can customers contact Lowe's Home Improvement at Seabrook for support or inquiries?
Customers can call the main phone number at +1 603-760-4017 or email customercare@lowes.com for assistance.