Lowe's Home Improvement

4.1
965 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Seabrook, NH Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
417 Lafayette Road, Seabrook, NH
03874, United States

Hours

Reviews

4.1
832 reviews
5 stars
444
4 stars
214
3 stars
68
2 stars
27
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others, including management, were criticized for being unapproachable and unhelpful.

Product Availability

Customers noted issues with product availability and inventory accuracy, often leading to frustration when items were out of stock or not as advertised.

Store Cleanliness

Many reviews highlighted the cleanliness of the store and well-maintained public restrooms, indicating a positive aspect of the shopping environment.

Checkout Experience

Numerous customers expressed dissatisfaction with the self-checkout system, citing long wait times and a lack of human cashiers as a significant inconvenience.

Delivery Issues

Several reviews mentioned problems with delivery services, including damaged items and poor communication regarding order status.
  • DT
    Darlene Torosian
    6 days ago
    1.0
    I was genuinely shocked by the behavior I experienced during my curbside pickup at the Lowe’s in North Hampton, NH on Saturday, November 15th. I had called ahead to have an air purifier brought out to my car. When the employee, Karen, came out, she didn’t greet me, looked visibly irritated, and dropped the item on the ground before walking away without saying a single word. There was no “hi,” no acknowledgment, no basic courtesy. As someone already dealing with a stressful situation, this felt incredibly disrespectful. If an employee is that unhappy interacting with customers, a public-facing role may not be a good fit for them. I called the store afterward to speak with a manager, and honestly, their reaction made it seem like they were already aware that this employee struggles with customer service. While they apologized, it felt like this has been an ongoing issue. A simple “sorry” doesn’t fix the problem — customers deserve to be treated kindly and respectfully. This experience was disappointing, especially since Lowe’s usually provides much better service. I would recommend training on customer service at Loews! 🙏 The truth be said Home Depot does have the best customer service!
  • ND
    Nilsa Delgado
    Oct 26, 2025
    1.0
    Of all of the Lowes that I have been to, I have not experienced such poor customer service as this. We were looking for which type of paint we needed to purchase and were obviously struggling. The lady working in the area not once asked us if we needed help, didn't greet us and continued going about her business with a scowl upon her face. She made herself appear very unapproachable. When we were looking for the checkout area, we were standing in front of an employee that acknowledged us standing there with our merchandise, ready to pay and she said absolutely nothing. After 2 minutes of standing there I finally asked where we pay and she finally directed us where we needed to go. It turns out that the employee was the manager. Good heavens.... Smh.
  • LB
    Lynne Borges
    Sep 14, 2025
    5.0
    Went in to the garden shop just as it started raining. Julia greeted me and asked me to pay for the mulch and pull around to the side gate. Carl loaded all 9 bags for me into my jeep. He was awesome!
  • AL
    al's pressure whasing llc,
    Sep 9, 2025
    5.0
    Jen was great and help me out fast Update Julie is awesome and very kind
  • NJ
    Nick Johnson
    Sep 8, 2025
    5.0
    This is a great location. The bathrooms were some of the cleanest public restrooms I have been to in a while, I can tell these workers take great pride in their job. Sara in the paint department was very kind and helpful with picking out the correct products that I needed. Good job guys!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.