Lowe’s in Seabrook, NH is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude or unapproachable, leading to a disappointing experience for some customers.
Delivery Issues
Numerous customers reported significant delays and problems with delivery services, including rescheduling without notice and poor communication regarding their orders.
Product Availability
Customers expressed frustration with the accuracy of product availability on the website, leading to wasted trips to the store.
Store Cleanliness
Some reviews highlighted the cleanliness and organization of the store, while others noted issues with debris and disheveled aisles.
Return Policy
The return policy received criticism for being too strict, with customers expressing dissatisfaction over the 30-day limit for returns.
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Dani Shirtcliff
Dec 19, 2025
1.0
I’m extremely frustrated with Lowe’s credit card program. When I opened the card, I was never informed that rewards points expire, and as a result I lost over $100 in Lowe’s points. Had this been clearly explained, I obviously would have used them.
What makes this worse is that I called customer service when I realized what happened. I was told someone would “look into it” or that something would be done — and nothing ever was. No follow-up, no resolution, nothing.
This feels deceptive and poorly handled. Losing over $100 because of missing or unclear communication is unacceptable. Between the lack of transparency and the broken promises from customer service, I’m done using this card and will not be recommending it to anyone.
YA
Young Aycock
Dec 10, 2025
5.0
I was having a hard time in the store at Lowe’s seabrook NH and Jen from outdoor garden was so friendly and helped me. She was very knowledgeable, friendly and professional. I would say that was great customer service!
FC
Fernando De Cesaro
Dec 5, 2025
1.0
Bought a refrigerator to be delivered and installed. They informed a 4-hours window delivery, at the end of that period they delayed it for another 5 hours. Later, sent me a an email - without calling - telling that the delivery had been rescheduled for 2 days later. Detail: they asked me to remove all the food from my refrigerator and unplug it in the morning, while I was waiting for the delivery. Now after 9 hours waiting, they will not deliver anymore. I talked to 5 people from their customer service. They even transferred me to a customer service in a different state, and I still don't know when my refrigerator is going to be delivered. And guess what? They were brave enough to ask me to stay connected in the end of the call and review their services...
SF
Stacey Furtado
Nov 29, 2025
5.0
Have to shoutout Miranda helping out from a customer service standpoint today! Busy weekend for the Lowe's crew and we had some shelves getting delivered. DoorDash initially canceled without explanation on the delivery and instead of just letting it ride, (1) Miranda called me to check in that I knew they had canceled (2) when I said I had no idea, she called them back to coordinate (3) called me back to confirm that they got another driver and were good to go.
Above and beyond customer service in today's world, and saved me the trip up to Seabrook on a busy weekend with guests to get my items. THANK YOU Miranda -- appreciate it beyond!
DT
Darlene Torosian
Nov 17, 2025
1.0
I was genuinely shocked by the behavior I experienced during my curbside pickup at the Lowe’s in North Hampton, NH on Saturday, November 15th. I had called ahead to have an air purifier brought out to my car. When the employee, Karen, came out, she didn’t greet me, looked visibly irritated, and dropped the item on the ground before walking away without saying a single word.
There was no “hi,” no acknowledgment, no basic courtesy. As someone already dealing with a stressful situation, this felt incredibly disrespectful. If an employee is that unhappy interacting with customers, a public-facing role may not be a good fit for them.
I called the store afterward to speak with a manager, and honestly, their reaction made it seem like they were already aware that this employee struggles with customer service. While they apologized, it felt like this has been an ongoing issue. A simple “sorry” doesn’t fix the problem — customers deserve to be treated kindly and respectfully.
This experience was disappointing, especially since Lowe’s usually provides much better service. I would recommend training on customer service at Loews! 🙏 The truth be said Home Depot does have the best customer service!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands does Lowe's Home Improvement in Seabrook, NH offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing, storage, and more. Brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Weber, and many others.
What are the operating hours of Lowe's Home Improvement in Seabrook, NH?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others having adjusted times.
Does Lowe's Home Improvement in Seabrook, NH offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. You will also receive email updates if your order status changes.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. If purchased online, returns can be initiated online from your order history. In-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's in Seabrook, NH?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa for payment.
Are there nearby stores or services customers might visit when shopping at Lowe's?
Yes, nearby places include Kohl's department store and Sephora for clothing and beauty supplies, as well as several automotive services like VIP Tires & Service and Midas Auto Service Experts, which could be convenient for customers to visit before or after shopping at Lowe's.
Is there a place nearby Lowe's in Seabrook where I can get propane exchanged?
Yes, Blue Rhino Propane Exchange is located nearby for convenient propane exchange services.
Are there nearby fitness or health facilities close to Lowe's Home Improvement in Seabrook?
Yes, Planet Fitness and Professional Physical Therapy are nearby if you want to work out or get physical therapy around your visit to Lowe's.
How can customers contact Lowe's Home Improvement at Seabrook for support or inquiries?
Customers can call the main phone number at +1 603-760-4017 or email customercare@lowes.com for assistance.