Brand Certified
SpareBox Storage
4.3(62 reviews)
Certified by SpareBox Storage • Apr 26, 2026
Business Details
40 Cross Rd., Rochester, NH
03867, United States
Certified by SpareBox Storage • Apr 26, 2026
(603) 556-4030
Certified by SpareBox Storage • Apr 26, 2026
https://www.spareboxstorage.com/storage-units/nh/rochester/40-cross-road
Certified by SpareBox Storage • Apr 26, 2026
About
Certified by SpareBox Storage • Apr 26, 2026
Self-Storage FacilitySpareBox Storage
Our Rochester, NH, storage units are conveniently laid out being drive-up accessible, so you can pull right next to your storage for easy loading and unloading. SpareBox Storage's Cross Road in Rochester, NH, also has storage solutions for storing your car, boat, or RV.
And once you’re all moved in, you can pay your bill online and know that your items are safe in our Rochester, NH, storage units.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
- Wheelchair accessible seatingNot available
Location
Certified by SpareBox Storage • Apr 26, 2026
Hours
Certified by SpareBox Storage • Apr 26, 2026
Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 10:00 PM
Saturday5:00 AM - 10:00 PM
Sunday5:00 AM - 10:00 PM
Reviews
4.3
62 reviews
5 stars
47
4 stars
4
3 stars
2
2 stars0
1 star
9
- JAJasmine ArabiaMar 26, 20261.0I wouldn't give one star if I could. This place is a complete scam! A close family friend asked for my help because they couldn't make sense of their charges for their storage. I took a look at the bill, it's cycle and calculated what the bill should have been. I realized that something wasn't right, so I called spare box storage to clarify and clear up any confusion. Upon calling, what seemed like a overseas call center I was helped by a middle eastern person who was hard to understand. They went over the bill with me and tried to say there was more old than what should have been. The following were the reasons for my call: 1.They charged more then the monthly rate that was quoted 2. Said the bill was due before it was supposed to be. 3. Threatened auction, and gave an inflated price 6xs the amount that it was supposed to be. When I brought this to their attention they said they would remove the (fees) *MIND YOU* there shouldn't have been any fees because technically my friend wasn't late on their bill and had been paying the correct quoted fee month after month. Spare box storage try to convince me that the fee was not correct and that they had been paying less every month and that is what resulted in the threat of auction. I supplied them with a screenshot of the rental agreement. the only thing they offered was removing fees. After removing the late fees it was still three times the amount that was quoted. They expressed that if it wasn't paid the storage unit was due to be auctioned the next morning. My friend ended up paying $700 to retrieve their belongings. They had the unit locked with their own padlock and it was opened by an employee so we could clean out the storage. This resulted in the unit being left unlocked when we left. Days later my friend received an email stating that there was trash left in the unit when there was not so I supplied spare box storage with photos to which they replied that there would be a cleaning fee, once again they were shown proof that it had been cleaned out. They still persist to send emails every month demanding cleaning fees. Save your time, your money and your belongings by staying clear of places like spare box storage! Not all rental companies are equal! My best advice is to rent from a family-owned business like PIP rental off of route 11 who are LOCALS WITH A BIG HEART & are beyond amazing and reputable!
- THTina HFeb 5, 20261.0Seriously dissapointing. They dont even do proper snow removal for the people who have units here. Absolutely disgusted what are these tenants paying for with the high prices? Cant ever get ahold of the property manager for this place.
- SSSandra StevensNov 15, 20255.0Lisanie 10000% awesome 👌 👏 👍 😍
- NBNancy BehanAug 14, 20245.0This storage facility is very well organized and the property on Cross Rd. In Rochester NH is exceptionally maintained. I spoke with Renoldo today and he was very professional and answered my questions without hesitation. If I need another storage unit, Spare Box will be my first call.
- DHDenise HanceJan 20, 20245.0Thank you Patrona
Frequently Asked Questions About SpareBox Storage
How do I rent a unit?
We offer three simple ways to rent a unit:
On our website: You may filter through our locations to browse available units. You may also create your reservation and process your move in, all conveniently online!
On location: All our locations (excluding SpareBox 0016 and SpareBox 0019) have a 24-hour on-site rental center with an easy-to-use kiosk. The kiosk will present all unit availability for the facility, and you easily create your reservation or move right in!
With customer service: If you need assistance, please call (833) 777-7273 and one of our customer service team members will be happy to assist you in finding the right unit.
How do I set up my online account?
From the home page, click the red Register button in the upper right-hand corner:
Select your state.
Select your facility location.
Enter your last name and unit number, exactly as they appear on your invoice or receipts. Note: Be sure to include any prefixed 0’s, or if you are in an accessible unit, be sure to include “ADA” after your unit number.
After entering your last name and unit number, you will be prompted to set a password and a security question for your account.
How do I make a payment?
SpareBox offers four ways to make a payment and set your account up for autopay:
On our website:
-Log into your account
-Select Units and Payments
-Select View Information
-Select Pay Now
-You will then be prompted to “Enable Automatic Monthly Payments?”
-By selecting Yes, SpareBox will enroll you into auto payments that will automatically process each month on your due date.
-By selecting No, SpareBox will process your payment as a one-time only payment.
-After you accept or decline autopay, you will be prompted to make a payment.
At the facility:
-Our on-site rental centers offer 24-hour accessible kiosks where you may make a credit/debit card payment, as well as sign up for autopay.
Over the phone:
-Call (833) 777-7273, option 2, to speak with our customer service team.
Mail a check or money order:
-If you would like to pay by check or money order, please send your check with your SpareBox location and unit number in the memo line to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
How do I set up auto pay?
You may set up autopay any time you make a payment by phone, website, or kiosk.
Can I pay with cash?
No, we do not accept cash payments. We encourage customers that normally prefer cash to purchase prepaid debit cards, which are available at most grocery stores, pharmacies, and convenience stores.
Why do I need to have insurance coverage for my unit?
Many tenants ask why we require tenant insurance or a protection plan. In our decades of self-storage experience, we have witnessed too many instances of tenants losing their valuables without recourse. Events like fires, natural disasters, and burglary, while rare, can leave a tenant with nothing when there is no insurance or protection plan in place.
Where do I send my proof of homeowners or renters insurance?
You may send a copy of your insurance declaration page to customer@spareboxstorage.com, or mail a copy to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
What does contactless mean?
SpareBox is a contactless operation, meaning there is no on-site property manager. This is to increase the safety of our customers and our team members. We highly encourage you to utilize our website or our on-site kiosk for rentals, payments, and to manage your SpareBox account.
If you need assistance with a lock cut or a maintenance request, please call (833) 777-7273 and we will gladly make an appointment with a property manager.
What is the vacate policy?
SpareBox makes moving out simple! No written requirements or 30-day notice demands—just make sure your unit is empty, clean, and ready for the next customer. To inform us of your move-out, simply move-out online, call and let us know, or email us as customer@spareboxstorage.com.
How do I move out?
Once you are ready to move out, you can process the move-out through your online account, kiosk, or by phone. All SpareBox leases are month-to-month.
Note: If you move out at the beginning or middle of your billing cycle, you will not be refunded prorated rent. For that reason, we encourage move-outs to take place at the end of your billing cycle.
After scheduling your move out, be sure you remove all of your belongings and make sure your unit is clean and ready for the next customer.
It may take a few days for our property manager to verify your move-out, so disregard any automated notices you may receive shortly after you vacate.
What do I need to store my vehicle?
If you are storing a vehicle, motorcycle, boat, RV or trailer, you will need to provide us with proof of insurance and proof of ownership.
To send proof of insurance and ownership, please send a copy of your insurance declaration page, driver’s license, and registration to customer@spareboxstorage.com.
Is my rate guaranteed for the lifetime of my rental with SpareBox?
Your rate is not guaranteed for the lifetime of your rental. Periodically, we find it necessary to make adjustments to rates based on several factors including property improvements and to keep up with the rising cost of doing business. We send notifications 30 days before any rates change. You would have received this notice in the mail or by email.
What does climate-controlled mean?
Climate-controlled units are great for curbing extreme temperatures in the hot summer months and the cold winter months. These units have a typical range between 55º and 85º F. While not air conditioned the way your living room might be, these units will ensure your stored belongings won't be exposed to freezing or extreme heat.
Can I drop off my mobile storage unit at the facility? (PODs, Pack-Rat, U-Haul)
We do not offer or allow services like mobile storage, and we do not allow mobile storage to be dropped off on the premises of our facilities.
What are the access hours for SpareBox Storage in Rochester, NH?
SpareBox Storage in Rochester, NH is open daily from 5:00 AM to 10:00 PM.
How can I rent a unit at SpareBox Storage?
You can rent a unit online through the website, at the on-site 24-hour rental kiosk, or by calling customer service at (833) 777-7273 for assistance.
What payment options does SpareBox Storage accept?
SpareBox Storage accepts American Express, Discover, Mastercard, Visa, and check payments. Cash payments are not accepted.
Can I set up automatic payments for my storage unit?
Yes, you can set up autopay anytime you make a payment by phone, website, or at the on-site kiosk.
Is insurance coverage required for my storage unit?
Yes, insurance or a protection plan is required to protect your belongings against rare events like fires, burglary or natural disasters.
How do I move out of my unit when I no longer need it?
You can move out any time by processing it online, at the kiosk, or by phone. Simply make sure your unit is empty and clean, and notify SpareBox via online move-out, call, or email.
Is SpareBox Storage wheelchair accessible?
SpareBox Storage has a wheelchair accessible entrance, but does not have wheelchair accessible seating or restrooms.
What nearby places can I visit when using SpareBox Storage in Rochester?
Nearby you can visit attractions like The Rochester Flea Market for antiques, Lone Oak Ice Cream for desserts, and Aroma Joe's Coffee for a quick cafe break.
Are there nearby automotive services if I need vehicle help while storing my car?
Nearby automotive services include Torq Offroad for repairs and customization, Unique welding & repair service Inc., and Colony Auto Parts LLC for parts and accessories.
What accommodation options are close to SpareBox Storage?
Rochester Residence Inn is a nearby hotel where customers can stay if they are traveling or need local lodging while accessing their storage unit.
Brand Certified Facts from SpareBox Storage
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