Business Details
About
Self-Storage Facility
Our Rochester, NH, storage units are conveniently laid out being drive-up accessible, so you can pull right next to your storage for easy loading and unloading. SpareBox Storage's Cross Road in Rochester, NH, also has storage solutions for storing your car, boat, or RV.
And once you’re all moved in, you can pay your bill online and know that your items are safe in our Rochester, NH, storage units.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
4.4
60 reviews
5 stars
47
4 stars
4
3 stars
2
2 stars0
1 star
7
- SSSandra StevensNov 15, 20255.0Lisanie 10000% awesome 👌 👏 👍 😍
- KPKimmae PSep 7, 20251.0Online receipt showed a “complimentary” combination lock would be on the unit when I arrived, so I didn’t purchase one in advance. They even gave a combo code and advised me to reset it. I got there and there’s a flimsy twist tag on the unit, no lock. I called Customer Service and was completely gaslit by the man on the phone who said Spare Box does not provide free locks and I must provide my own. I told him I had proof and he continued to repeat the same speech as if I was being untruthful. It was so frustrating to be spoken to that way that I cussed him out and hung up. I’m not sorry. Moving is stressful enough, this experience did not help. I didn’t get to move in many items, so I may just pay for the month and move to a different company.
- JKJohn KrupskiAug 2, 20255.0She was very nice and answered me every time ask question went very smoothly she's a keeper ...
- DLdolores LaneJul 23, 20255.0Great customer service
- SDstephanie DeshaiesJul 19, 20255.0Shericka was very helpful
Frequently Asked Questions About SpareBox Storage
How do I rent a unit?
We offer three simple ways to rent a unit:
On our website: You may filter through our locations to browse available units. You may also create your reservation and process your move in, all conveniently online!
On location: All our locations (excluding SpareBox 0016 and SpareBox 0019) have a 24-hour on-site rental center with an easy-to-use kiosk. The kiosk will present all unit availability for the facility, and you easily create your reservation or move right in!
With customer service: If you need assistance, please call (833) 777-7273 and one of our customer service team members will be happy to assist you in finding the right unit.
How do I set up my online account?
From the home page, click the red Register button in the upper right-hand corner:
Select your state.
Select your facility location.
Enter your last name and unit number, exactly as they appear on your invoice or receipts. Note: Be sure to include any prefixed 0’s, or if you are in an accessible unit, be sure to include “ADA” after your unit number.
After entering your last name and unit number, you will be prompted to set a password and a security question for your account.
How do I make a payment?
SpareBox offers four ways to make a payment and set your account up for autopay:
On our website:
-Log into your account
-Select Units and Payments
-Select View Information
-Select Pay Now
-You will then be prompted to “Enable Automatic Monthly Payments?”
-By selecting Yes, SpareBox will enroll you into auto payments that will automatically process each month on your due date.
-By selecting No, SpareBox will process your payment as a one-time only payment.
-After you accept or decline autopay, you will be prompted to make a payment.
At the facility:
-Our on-site rental centers offer 24-hour accessible kiosks where you may make a credit/debit card payment, as well as sign up for autopay.
Over the phone:
-Call (833) 777-7273, option 2, to speak with our customer service team.
Mail a check or money order:
-If you would like to pay by check or money order, please send your check with your SpareBox location and unit number in the memo line to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
How do I set up auto pay?
You may set up autopay any time you make a payment by phone, website, or kiosk.
Can I pay with cash?
No, we do not accept cash payments. We encourage customers that normally prefer cash to purchase prepaid debit cards, which are available at most grocery stores, pharmacies, and convenience stores.
Why do I need to have insurance coverage for my unit?
Many tenants ask why we require tenant insurance or a protection plan. In our decades of self-storage experience, we have witnessed too many instances of tenants losing their valuables without recourse. Events like fires, natural disasters, and burglary, while rare, can leave a tenant with nothing when there is no insurance or protection plan in place.
Where do I send my proof of homeowners or renters insurance?
You may send a copy of your insurance declaration page to customer@spareboxstorage.com, or mail a copy to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
What does contactless mean?
SpareBox is a contactless operation, meaning there is no on-site property manager. This is to increase the safety of our customers and our team members. We highly encourage you to utilize our website or our on-site kiosk for rentals, payments, and to manage your SpareBox account.
If you need assistance with a lock cut or a maintenance request, please call (833) 777-7273 and we will gladly make an appointment with a property manager.
What is the vacate policy?
SpareBox makes moving out simple! No written requirements or 30-day notice demands—just make sure your unit is empty, clean, and ready for the next customer. To inform us of your move-out, simply move-out online, call and let us know, or email us as customer@spareboxstorage.com.
How do I move out?
Once you are ready to move out, you can process the move-out through your online account, kiosk, or by phone. All SpareBox leases are month-to-month.
Note: If you move out at the beginning or middle of your billing cycle, you will not be refunded prorated rent. For that reason, we encourage move-outs to take place at the end of your billing cycle.
After scheduling your move out, be sure you remove all of your belongings and make sure your unit is clean and ready for the next customer.
It may take a few days for our property manager to verify your move-out, so disregard any automated notices you may receive shortly after you vacate.
What do I need to store my vehicle?
If you are storing a vehicle, motorcycle, boat, RV or trailer, you will need to provide us with proof of insurance and proof of ownership.
To send proof of insurance and ownership, please send a copy of your insurance declaration page, driver’s license, and registration to customer@spareboxstorage.com.
Is my rate guaranteed for the lifetime of my rental with SpareBox?
Your rate is not guaranteed for the lifetime of your rental. Periodically, we find it necessary to make adjustments to rates based on several factors including property improvements and to keep up with the rising cost of doing business. We send notifications 30 days before any rates change. You would have received this notice in the mail or by email.
What does climate-controlled mean?
Climate-controlled units are great for curbing extreme temperatures in the hot summer months and the cold winter months. These units have a typical range between 55º and 85º F. While not air conditioned the way your living room might be, these units will ensure your stored belongings won't be exposed to freezing or extreme heat.
Can I drop off my mobile storage unit at the facility? (PODs, Pack-Rat, U-Haul)
We do not offer or allow services like mobile storage, and we do not allow mobile storage to be dropped off on the premises of our facilities.
What are the access hours for SpareBox Storage in Rochester, NH?
SpareBox Storage in Rochester, NH is open daily from 5:00 AM to 10:00 PM.
How can I rent a unit at SpareBox Storage?
You can rent a unit online through the website, at the on-site 24-hour rental kiosk, or by calling customer service at (833) 777-7273 for assistance.
What payment options does SpareBox Storage accept?
SpareBox Storage accepts American Express, Discover, Mastercard, Visa, and check payments. Cash payments are not accepted.
Can I set up automatic payments for my storage unit?
Yes, you can set up autopay anytime you make a payment by phone, website, or at the on-site kiosk.
Is insurance coverage required for my storage unit?
Yes, insurance or a protection plan is required to protect your belongings against rare events like fires, burglary or natural disasters.
How do I move out of my unit when I no longer need it?
You can move out any time by processing it online, at the kiosk, or by phone. Simply make sure your unit is empty and clean, and notify SpareBox via online move-out, call, or email.
Is SpareBox Storage wheelchair accessible?
SpareBox Storage has a wheelchair accessible entrance, but does not have wheelchair accessible seating or restrooms.
What nearby places can I visit when using SpareBox Storage in Rochester?
Nearby you can visit attractions like The Rochester Flea Market for antiques, Lone Oak Ice Cream for desserts, and Aroma Joe's Coffee for a quick cafe break.
Are there nearby automotive services if I need vehicle help while storing my car?
Nearby automotive services include Torq Offroad for repairs and customization, Unique welding & repair service Inc., and Colony Auto Parts LLC for parts and accessories.
What accommodation options are close to SpareBox Storage?
Rochester Residence Inn is a nearby hotel where customers can stay if they are traveling or need local lodging while accessing their storage unit.